Canadian Resort Acapulco Diamante

Starting at

$ 57

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Pool
Children’s Pool

TripAdvisor Review

Based on 75 review

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With a stay at Canadian Resorts Acapulco in Acapulco (Boulevard Barra Vieja), you'll be within a 15-minute drive of Barra Vieja Beach and Forum de Mundo Imperial. This beach hotel is 6.8 mi (11 km) from Playa Revolcadero and 9.4 mi (15.2 km) from Majahua Beach. Enjoy recreational amenities such as a...

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Property Info

With a stay at Canadian Resorts Acapulco in Acapulco (Boulevard Barra Vieja), you'll be within a 15-minute drive of Barra Vieja Beach and Forum de Mundo Imperial. This beach hotel is 6.8 mi (11 km) from Playa Revolcadero and 9.4 mi (15.2 km) from Majahua Beach. Enjoy recreational amenities such as an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. You can enjoy a meal at t...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    5

  • Very Good

    20

  • Good

    16

  • Reasonable

    12

  • Bad

    22

Travelers profile
  • Business

    2

  • Couples

    8

  • Solo travel

    2

  • Family

    45

  • Friends getaway

    12

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

NOT a resort!

Reviewed 29 july, 2017

This definitely doesn't fall on the resort category. Everything in the hotel goes from fair to poor. The pool area is ok, and the layout is good. Looks like it must have been a great hotel like 20 years ago or so. The rooms are so outdated, we had 2 and one had some tiles of the window missing so the AC would just not stay in. AC is only on the bedrooms, not on the living or dining rooms. Bar area is super outdated as well. For some reason the beach is full of flies. We had breakfast once and it was ok. Service overall was good. But I would not stay here again.

hiramnovelo

Disappointing, reviews were right!

Reviewed 28 january, 2017

Not sure where to begin, but overall the "resort" was a major disappointment. We traded for a week long time share, 2 bedroom suite. This was by far the worst property we've ever stayed at, and unfortunately ended up leaving for another hotel halfway through. Check In - I expected this so wasn't too off-put, but the gate is guarded by security with large guns. You get used to seeing them around ACA but it wasn't something we were used to. Next, no one at the desk (or resort for that matter) spoke English. I believe a gentleman did truly know some English, we saw him here and there during our stay, but only when I got frustrated did he start to speak a little. They couldn't find our reservation for the first ten minutes, then demanded more money (again, all in Spanish - which my high school Spanish wasn't helping too much with). We argued out of that, but overall felt as though they were making no effort to assist us and make us feel welcome. They could have wrote words down, drawn pictures, tilted their computer with google translate, nothing was done to try and help us. Rooms - Yikes! Definitely not what a 2 room suite should be. It was like stepping back in time. As others have said, all furniture was concrete will cushions/mattresses on it for the beds. The kitchen is just a 4-burner stove top, with a microwave and blender. No dishwasher, and had to ask for dish soap. The fridge and freezer worked fine. TV was small and low quality. We were on first floor near pool. Living room windows wouldn't close (what?!) and pool played music until 10 PM every night. Very annoying when you're trying to relax and/or watch TV. Bathrooms...ehh not good. Ceiling was discolored (looked like mold spots) and water pressure was very weak. Lastly, the A/C was not great. Temperature would fluctuate, without you changing it, and both units were in the bedrooms. The living room was therefore very warm, making the person sleeping on the couch uncomfortable. Tried sleeping with bedroom doors open, helped a little but overall not great. Pool/beach - By far the best part and what bumps it up to a 2 star review. The pool area is nice. Regular pool, as well as a kiddie pool. Both nice temperatures to cool off. There is NO hot-tub or jacuzzi unlike others have said. It looks like one, but is just an area to sit with the normal pool water. Beach was right there as well and was beautiful. I like this beach better than the ones in the bay. Much less crowded (and less vendors), and you can actually go in the water without getting knocked over. Enjoyed walking up and down the beach. BIG negative though on pool area, lots of flies. Drove us nuts. It's hard to relax when you're swatting flies every few minutes. I'm not sure if it's the resort's cleanliness, or the neighboring area unfortunately, but the 2nd hotel did not have this problem. Restaurant - Nice restaurant on property with great prices (especially with the current exchange rates). Never anyone there, felt bad for the workers who always looked horribly bored. Only negative again, the flies. However, after sun goes down, they disappear and dinners were much more pleasant there. Location - Big negative for us. You're far from Acapulco Bay, and it certainly wasn't a place where we felt safe walking out the front gate and down the street. There wasn't much to walk to, however it just didn't seem safe to us (and taxi drivers actually told us not to). 20-25 minutes by cab to Acapulco Bay, where we ended up moving to. 5-10 by cab to a grocery store however. There's also La Isla shopping mall not too far away. Misc - No WIFI in rooms. Only by the front desk, it worked most of the time but not great. Also, no workout room or concierge. Pretty basic stuff missing in our opinion. There is a small market for basic needs. Pool towels are $10 pesos/towel per day. Non-refundable! Not what they told us, but wouldn't return the money. All in all, Spanish speakers might do alright here. If it was dirt cheap, sure it's manageable. But does it live up to a timeshare? No way. Poor customer service, rooms in desperate need of upgrade and flies everywhere outside, sent us packing our bags for a more tourist friendly area.

alanl24

Nice place, with beach front

Reviewed 13 october, 2016

This Resort has a nice beach front and the suites have everything you need for your stay (linens, kitchen appliances and a TV). There are suites for 4, 6, 8 and 12 people. It has a restaurant (which I didn´t eat in) and a barbacue area right next to the beach, a couple of swimming pools and an outdoor jacuzzi, perfect combination for a family / friends vacation. The only not so nice thing is that the rooms view is to each other and not to the beach.

AliciaYS

Definitely not a 3.5 or 4 star

Reviewed 29 january, 2016

Although hotel was clean; it is definitely not more than a 2 star hotel. No hot water for showers. Air conditioner and fans are in desperate need of a cleaning. Many of the lounge chairs in beach area are broken. There is no bar or restaurant service on beach unless you go to bar and request service. The hotel was quite quiet which was nice. No Internet in rooms; available in lounge area though.

Diane B

Not as promised

Reviewed 4 january, 2014

Awful resort, it's a very old complex, the a/c doesn't work properly if works at all, they don't have enough towels for all the guests, they don't even give you a towel to dry yours hands, the bathroom is super tiny, and it only pours ice cold water, the staff don't care about you at all, and they don't have enough food supply, its super expensive compared with what they offer you can pay a little bit more for a holiday inn or a fiesta inn

megalodonte