Based on 31 review
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The hotel is located in the city of Acapulco, Guerrero. It is around 200 m from Diamante Beach, and shopping facilities are available some 800 m away. The centre of Acapulco and the Barra Vieja are around 15 km away, Puerto Marqués is some 20 km away and La Quebrada roughly 30 km away. The hotel is 3.5 km from General Juan N. Álvarez International Airport. A hotel designed to perfection, set amidst the waters of an emerald sea, where the combination of nature, climate, vegetation and a range of resources for fun lovers is sublime. The 112-room establishment was renovated in 2008 and offers a r...More details
Check-out ends at: 11:00
Worst hotel stay ever
Reviewed 30 may, 2021
Hotel is full of absurd rules that are no advertised until you arrive. No wifi in rooms. When checked in a sales woman was super persistent after telling her several times we did not want to hear her conversation about buying with vidanta. She did not want to give us our bracelet to go in to the room if we did not agree to listen to her sales pitch. There are special pools you can use if you go through the painful sales spearhead. My husband was harassed out of the pool because he was wearing a cotton T-shirt. Pool attendants were bothering everyone that was wearing a tshir and some people could not even get in the pool . We asked to get a manager to explain why he could not use a tshirt but the attendant said he did not know the reason and the manager was not going to come. Only in restaurant has some wifi. The beach is far away and only very few places to sit, otherwise you need to pay to be in the sand. After being without tourists for so long you would think that they would be happy to help tourist feel at home but it seems that they prefer to be empty than to have good customer service. We will not come back
Reviewed 5 january, 2016
Terrible hotel. Don't expect much, not even a clean bathroom and decent towels. In the description here in Trip Advisor says it has a gym, however, they do not have one and if you want to go you have to go to another hotel nearby for an extra charge. Same thing for the WiFi...expect an extra charge. Be cautious with the sales people that want to trick you into buying a time share...tacky!!!
Reviewed 13 august, 2014
We´ve been here 3 times at least and it was always a great experience. We highly recommend the suite rooms where up to 6 people can be acommodated. It has a small kitchen with a round table, perfect to have breakfast there.
Okay if you don't expect too much
Reviewed 22 may, 2011
I was in Acapulco for a wedding, and this was one of the options. As I knew I wouldn't spend a lot of time in the hotel that weekend, I booked it. It's located about 15 min from the airport, it's useful to tell the cab driver the second name of the hotel (Sea Garden) as Ocean Breeze apparently is newer and my taxi driver didn't know it. No beach, just a pool. Didn't use it, but it seemed ok. my room had a view to the golf course. If you are on a higher floor, there is no elevator. No minibar in room. My room only had one plug, definitely not enough nowadays. Cleanliness was not overwhelming. bathroom would have needed a bit more, room was ok. Did not use any other facilities. They do have a shuttle that goes over to the Mayan and their beachclub that can be used.
El peor lugar
Reviewed 14 february, 2021
El hotel súper sucio, descuidado y viejo, la alberca cerrada y nos mandaron al lugar de enfrente donde solo nos dejaron en una de las 3 albercas al lado del mar sin servicio de meseros, había que comprarle a los ambulantes de la playa. No vale la pena para nada.