/https%3A//photos.hotelbeds.com/giata/31/314866/314866a_hb_r_001.jpg)
/https%3A//photos.hotelbeds.com/giata/31/314866/314866a_hb_r_002.jpg)
/https%3A//photos.hotelbeds.com/giata/31/314866/314866a_hb_w_005.jpg)
TripAdvisor Review
Based on 620 review
See all
Set in the rolling foothills of the Santa Monica Mountains, Sheraton Agoura Hills Hotel offers travelers a picturesque location from which to explore the greater Los Angeles area. Explore the stunning beaches of Malibu or experience some of Southern California's finest golfing opportunities during y...
More details
Set in the rolling foothills of the Santa Monica Mountains, Sheraton Agoura Hills Hotel offers travelers a picturesque location from which to explore the greater Los Angeles area. Explore the stunning beaches of Malibu or experience some of Southern California's finest golfing opportunities during your stay.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Habitaciones para no fumadores
Sauna
Business center
Concierge
Business center
TripAdvisor
Excellent
173
Very Good
255
Good
111
Reasonable
38
Bad
43
Business
186
Couples
134
Solo travel
27
Family
163
Friends getaway
42
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 14 July, 2021
Kim Cartaino's efforts to help us plan for our son's wedding guests block (several times) , as well as, guide us through the COVID restrictions at the hotel made a huge difference for us. She is dependable, responsive and very patient !! The hotel was clean, quiet and very accessible for our needs. Sadly the hotel restaurant and bar had not reopened as we had hoped but Kim had prepared us for that possibility ahead of time. Can't thank you enough Kim for being our 'Go To' person during our reschedule wedding celebration!! Peggi & Mark Quatrano
peggiq
Reviewed 1 July, 2021
This property works well as a place to stay while going somewhere else. While it is generally clean and in a quiet setting at the base of a mountain, there is little that would cause you to want to stay longer. The biggest problem was that while California has lifted most restrictions, restaurants and bars are still closed. The public areas had a deserted feeling to them. Parking is free which for the LA area is a plus
David W
Reviewed 4 June, 2021
Had insurance but doesn't cover this type of event. Spoke to manager at hotel and was told they had to charge 1 day as that was policy. Much like the manager at the gym 2 weeks ago when I was exercising outdoors with no one within 50 feet that I needed to wear a mask. When people lose their individual power to decide for themselves what is right and what is wrong (as long as no laws are violated, when all become sheep. Do not stay here unless you are woke!!!
H9820WPstevenb
Reviewed 26 May, 2021
Stay away from this hotel!! Since they had been shut down due to covid, they didn’t even bother making sure the rooms were ready for their guests. The room I got had a major leak at the sink and I slipped on the huge puddle but luckily caught myself from falling down! On top of that, it was so dirty! So they moved me to another room and that sink was also leaking. Never in all my travels has this happened to me and twice in one night I get 2 rooms with leaky sinks??!! Since it was so late at night I didn’t want to switch to another room especially since I had already spent so much time cleaning/sanitizing the rooms I was in before I found out the sink was leaking so I asked the guy to bring me towels and a bucket to catch the water. It took him over 20minutes just to bring them to me. So I couldn’t do much to get ready for bed since he could show up at any moment. When I called down to the front desk, the front desk manager (Gilbert) wasn’t very helpful in what he could offer me to make my stay better. He said I would need to speak to the general manager, Peter Awad, to compensate me for this inconvenience. As of writing this review, I had called Peter numerous times (he never once answered) and left a few voice messages, wrote him 2 emails with pics and videos of the leaks and he still hasn’t gotten back to me. As a Bonvoy member, I am very disappointed in the service I have received from this hotel. They obviously don’t care about their guests. Don’t waste your money and time and lose sleep staying at this place!!
luvdealz
Reviewed 4 December, 2020
I am an elite member of the chain. I stopped at this hotel located in Aogora hills. The entrance was a disaster . The man attending the front desk is rude . He had a condescending behavior. Not even say hello . Just asked for my credit car. The room was not clean at all. The. Sheets that covered the mattress was showing stains, I will said dirty, the carpet which covered the floors a disaster . No service at all , no bar open in , not even a bottle of water was offered unless you paid for it, plus the internet was not working either., I tried to get help with the issues but not help was offered since the rude man was the only person to attend all the guests. This property is a ghost placed in the middle of nothing . Some hotels should not open if they are not able to provide essential services, in this difficult times and a pandemic around . This hotel really needing an inspection .
monisame