Secrets Akumal

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Segredos Akumal Riviera Maya, idealmente localizado no coração da Riviera Maya ao longo das famosas praias de areia branca e águas tranquilas e claras de Akumal, combina design elegante e original com elementos da natureza. Este novo resort, único para adultos, oferece uma experiência verdadeirament...

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Junior Suite Tropical View King Bed

These spacious 50 m² accommodations offer a jacuzzi, minibar and air conditioning, as well as practical and functional services, such as 24-...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Junior Suite Partial Ocean View King

These spacious 50 m² accommodations offer a jacuzzi, minibar and air conditioning, as well as practical and functional services, such as 24-...

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Cancellation Policy

Amenities in this room:

Max 2 adults

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Junior Suite Ocean View King Bed

Junior Suite Sea View with panoramic sea views, a king-size bed or 2 single beds, a bathroom with a spa bath for guests, separate shower fro...

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Cancellation Policy

Amenities in this room:

Max 2 adults

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Junior Suite Swim-Out Pool King Bed

These accommodations have direct access to the pool and have a jacuzzi, minibar and air conditioning, as well as offering practical and func...

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Cancellation Policy

Amenities in this room:

Max 2 adults

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Preferred Club Junior Suite Tropical View King Bed

These 53 m² accommodations are located in a privileged area of the hotel and offer a jacuzzi, minibar and air conditioning, as well as pract...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Preferred Club Junior Suite Ocean View King Bed

These 53 m² accommodations are located in a privileged area of the hotel and offer a jacuzzi, minibar and air conditioning, as well as pract...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Preferred Club Junior Suite Swim-out King Bed

These 53 m² accommodations are located in a privileged area of the hotel and giving direct access to the pool, offering a jacuzzi, minibar a...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Preferred Club Junior Suite Ocean Front KB

These 53 m² accommodations are located in a privileged area of the hotel and offer a jacuzzi, minibar and air conditioning, as well as pract...

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Cancellation Policy

Amenities in this room:

Max 2 adults

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Romance Master Suite Ocean View

Ideal for couples on special celebrations, these 119 m² suites feature contemporary and cozy decor, a jacuzzi and minibar, as well as 245-ho...

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Cancellation Policy

Amenities in this room:

Max 2 adults

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Suíte Master Romance Frente Mar

Preferred Club Master Suites, with king-size bed, closet, bathroom with whirlpool bath for guests, separate shower from the bathroom, double...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Junior Suite Tropical View Double Beds

These spacious 50 m² accommodations offer a jacuzzi, minibar and air conditioning, as well as practical and functional services, such as 24-...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Junior Suite Partial Ocean View Double Beds

These spacious 50 m² accommodations offer a jacuzzi, minibar and air conditioning, as well as practical and functional services, such as 24-...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Junior Suite Ocean View Double bed

These 53 m² accommodations are located in a privileged area of the hotel and offer a jacuzzi, minibar and air conditioning, as well as pract...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Breakfast Plan Junior Suite King Tropical View

Junior Suite Tropical View offers a garden view, king bed, a complete bathroom with a jacuzzi for the personas, separate shower, double bath...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Breakfast Plan Junior Suite Double Tropical View

Junior Suite Tropical View offers garden views, from double beds, a complete bathroom with a jacuzzi for people, separate shower, double bat...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Breakfast Plan Junior Suite Double Partial Ocean V

Junior Suite Partial Ocean View offers impressive partial sea views, from double beds, a complete bathroom with a jacuzzi for people, a sepa...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Breakfast Plan Junior Suite King Partial Ocean Vie

Junior Suite Partial Ocean View offers impressive partial sea views, a bed, a complete bathroom with a jacuzzi for the guests, a separate sh...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Property Info

Segredos Akumal Riviera Maya, idealmente localizado no coração da Riviera Maya ao longo das famosas praias de areia branca e águas tranquilas e claras de Akumal, combina design elegante e original com elementos da natureza. Este novo resort, único para adultos, oferece uma experiência verdadeiramente mágica, ilimitada e de luxo, com 434 suites elegantes, muitas com excelentes vistas para o oceano, 3 piscinas deslumbrantes, incluindo uma piscina infinita expansiva e 11 piscinas menores que criam um ambiente relaxante para a água, tudo Localizado nas proximidades dos centenários centenários de T...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage StorageExchangeTerraceTourist Office
Free WifiAccepts major credit cardsPolyglot TeamButlerTVStageSpaWedding ServiceButlerJacuzzi
Cleaning / Laundry Services
Laundry / Dry Cleaning
Business Facilities / Facilities
PhotocopiesCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y una zona para barbacoas.SpaConference CenterCoffee/Tea Maker
Accommodation
24-hour room service
Food & Beverage
BarrestaurantBuffet Restaurant24-hour room servicePrivate RestaurantCocktail Services
Transport options
Pets not allowedTVValet Parking
Wellness facilities
Servicio de lavanderíaCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SFree fitness centerMassages on RequestDirect beach accessWheelchairs AccessSpa
several
Free self parkingSpecial diet menus (on request)Wheelchair Accessibility
Stores
Gift ShopBusiness centerRelax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool and a sauna. Additional amenities at this hotel include complimentaHairdresser on requestShops / Shopping
Activities
Water sports

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    7565

  • Very Good

    926

  • Good

    271

  • Reasonable

    76

  • Bad

    44

Travelers profile
  • Business

    306

  • Couples

    5342

  • Solo travel

    119

  • Family

    734

  • Friends getaway

    714

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Stunning Resort w/ 5-star service!

Reviewed 24 january, 2022

Before attending Secrets Akumal, I conducted extensive research comparing and contrasting all of the resorts from north Cancun down to Tulum. The primary reasons I chose SA over other properties included nearly unanimous reports of quality food, it's stunning setting, calmer ocean waters than other resorts, attentive and friendly staff, desirable room options, and the reputation this area has for sea turtles. Now that our trip has concluded, I can confirm nearly all of these things to be as advertised, and in some cases, even better than I could have possibly envisioned. I'll go ahead and get the one downside out of the way.. We didn't see any sea turtles. My wife and I chose to snorkel on our own and didn't do so at sunrise (the most recommended time) because it was quite chilly out that early in the morning. There were semi-affordable sea turtle snorkel tours nearby where we heard guests confirm they did indeed see some, so if my wife and I really wanted to make it happen, we probably could have. Just don't envision this place as swarming with them because that is certainly not the case. With that being said, the ocean water is pristine and blue and during our three days snorkeling with our own gear (which I recommend, $50ish on Amazon), we saw tons of different fish species and manna rays along with beautiful coral reef on the ocean floor. The resort offers plenty of other activies and excursions on and outside of the property, however the setting and service are so incredible that simply relaxing and meandering around the resort may be more than enough for some people. I cannot overstate how incredible all of the staff was. I tried to keep a running list of everyone who was so great to us as they all deserve to be recognized. They included Araceli, our wonderful concierge for building 3, Jorge from the gym, Preffered bartenders Samuel, Jido, and Carlos, Lobby bartender Ivan, our maid Floracach, Bali bed servers Enrique, Eduardo, and Rafael, Victor in guest services, Arbal the gardener, and other servers including Roberto and Armando at Seaside breakfast, Carlos at Hibachi, Antonio from the Pirate Show, and Orlando who served us at the pool. I wish I could remember everyone else as they were all amazing! The majority of the food we had was fantastic. Preferred breakfast was great both days at Seaside. Oceana was delicious, as was the Himitsu Hibachi and El Patio Mexican restaurant. We had the preferred status (roughly a $300 upgrade from a standard tropical view room) and it was well worth it. All of the staff at the preferred loung treated as very well and having the special breakfast option was worth a good portion of the cost as well. Other benefits included the tub on our balcony, a slightly larger room, upgraded drinks/snacks in room and quicker check-in process. Two activies my wife and I did choose to do were walking the beach north of the resort up to the beachside portion of Akumal, where we went to a few unique shops and ate lunch at La Buena Vida which had a beautiful setting up on a cliff overlooking the water. We also took a taxi down to Tulum (beachside portion) during the evening. If you want to experience a fun atmosphere outside of the resort, this is the place to do it. There are tons of oceanfront restaurants and clubs and things get very lively as the sun goes down. Casa banana was our favorite! Two other things my wife and I really enjoyed at the resort were the semi-small but quality gym (COVID protocols in place) and the Bali beds which we booked for two different days. Prices for these range from $55-$75 and the enhanced beach experience including more solitude and excellent service made it well worth the cost. I should also mention our room 3302 was very good-sized, comfortable, and offered nice views with a small glimpse of the ocean between all of the tropical vegetation. Overall, Secrets Akumal met our expectations and then some. It is not a place for party animals, but for anyone else looking for relaxation, quality food, a beautiful setting, 5-star service, and plenty of opportunities for activities and adventure, this place will check all of those boxes.

Magurbs_47

Fantastic Experience!

Reviewed 24 january, 2022

This was our first venture to Mexico. We had a great experience and plan to return again next year! The resort was beautiful, the food was excellent, and the staff couldn't have been any friendlier and more accommodating. It's hard to say which food was my favorite, but definitely order the breakfast enchiladas from room service. I did, twice. Take two minute walk down the beach and sign up for a guided snorkeling tour to see the sea turtles and exotic fish in the bay. If you're into a relaxing experience, excellent food, drinks, and service, with an option to do a few ocean activities within the resort, this is the perfect vacation. We can't wait to return in 2023!

ChrisWarePhoto

Great place to stay in Akumal!

Reviewed 22 january, 2022

My family had a great time at Secrets Akumal! The beach was lovely (the staff works incredibly hard to keep the seaweed under control even though in January it seemed very minimal), the sea water was cold some days but absolutely beautiful! The drink/food service is wonderful at the pool and beach - Estaban, Abraham and Erik were our favorite servers. They were so friendly and they were always checking to see if you needed a refill amongst all the other guests they were taking care of. The pools were pretty cold too but after a few hot nights they warmed up and were a great way to cool off after spending a lot of time in the sun! The swim up bar and swing bar were unfortunately closed due to covid restrictions - but this did not affect how much we enjoyed the trip! There was always something to do and see at the resort. The night entertainment shows were fun! We also enjoyed the kayak tour with Benji and Miguel and the Aqua Strong class with Mariana - these staff were so excited about sharing the experiences with us which made each day very fun! The poolside lunch buffets were only okay for food but we enjoyed the options provided by the severs instead. The coconut ice cream around lunchtime near pools/beach is a 10/10!! Our dinners were mostly good as well, we are not foodies and are not big into “fancy” foods so maybe some things were above our palate to appreciate. Our two favorite dinner restaurants were Oceana, the seafood was prepared very well, and El Patio (I recommend the salmon or the chicken mole). Big shout out to our server at El Patio - Omar! He was delightful and was very good at explaining different dishes and their origins - he even made us table-side traditional hot chocolate at the end of our meal. Overall, great and relaxing place to stay with great beaches and service!!

Stay44144531547

Amazing place with amazing people

Reviewed 22 january, 2022

From a stunning welcome in the lobby, to incredible service with food, room, activities, bar, and shows, we are truly wowed by our experience here. Liz and Benji starred on the entertainment team, and every server at the pool/beach area continued to exceed expectations. The room service was wonderful, and the cleanliness kept us feeling safe. The excursions were amazing. We will be back for our next anniversary! Well done secrets!! -Chadd and Royse

chaddb2022

Amazing Resort

Reviewed 22 january, 2022

My wife and I stayed here middle of January 2022 for our 26th wedding anniversary. Here is our review: -The Property: The grounds were very lush and very well maintained-perhaps the best grounds we have seen at an all inclusive-you felt like you were in a tropical jungle. -The Room: We booked a Preferred Ocean View Room on the 3rd floor with a decent view of the ocean. The room was clean and had an outside soaking tub on the balcony-very nice -The Staff: Everyone was very friendly. From our concierge to the wait staff at the bars and restaurants-they want to make your stay memorable. Here are some standouts: Our concierge Claudio was very attentive-Also Reyna was our concierge for one day while Claudio was off. Some standouts were: Angel at Bourdeaux, Beltran-waiter on the beach and pool, Raul at Portofino, Marco & Jairo at the Preferred Bar, Rafael at Oceans. Just one example of the great customer service was when I left our room to get our ice bucket filled. Samuel saw me and insisted he get the ice and bring it back to our room. He did not have to do this but wanted to make sure we were taken care of. -Food: All the restaurants were good. What is cool about this resort is every night they have a show outside and buffet style food-very cool -Beach: The beach was nice-the only knock is you have other tourist from Akumal that will go on the beach in front of Secrets -Spa: They gave us a free massage and hydrotherapy session-It was very nice -Preferred Club: You get access to a lounge with better quality drinks. There is no special area on the beach for Preferred Club. I do wish there was-Like at Secrets Playa Mujeres We have stayed at other Secrets(Maroma & Playa Mujeres). I would rank this hotel at or near the top with Maroma-Either place you could not go wrong. I would say Playa Mujeres is nice however perhaps not as good as food or service We absolutely recommend this resort and would love to stay here again

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