Solo se admiten animales de servicio.
Valores referentes a gastos administrativos están incluídos en el momento de finalizar la compra, en el site del HURB.Impuestos locales, propinas y resort fees pueden no estar incluidas y deberán ser pagos directamente en el hotel.
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Resumen de puntajes
Diamond Hill Resort
El hotel no es muy bueno , la gente que trabaja acá está malhumorada todo el tiempo , no saludan , no son amables. La comida es muy mala , el pan congelado y duro , nada fresco , las ensaladas parecen del día anterior , nada tiene sabor , no recomendable, felizmente cerca del hotel hay un restaurante muy bueno queda en dirección al mar. La habitación está bien , limpia , y el aire acondicionado funciona bien. El entretenimiento es muy corriente , El “todo incluido” se refieren a todo lo que hay en el hotel que es muy barato y malo , las bebidas 🍸 son malísimas , parecen más jugos de cartón , poco hielo en los Cockteles , no se lo recomiendo a nadie , personalmente nos sentimos estafados. No diría que este hotel tiene 5 estrellas , le pondría 2.5 o hasta 3 tal vez.
Okyat is the best barkepers in the hotel,soo frendly and profesional. The hotel is clean and food is really nice. Poll is allways clean. I am from Serbia and i will come again. Coctels are awesome. Stuff on reception is really friendly.
In general, everything was fine. Sea sand sun was great. the food is very tasty. we had a super holiday with my friends. Especially the animator Kaan Ariana and Alex will miss you very much. thanks for everything 🙏🏼🌻
Hotel great food inedible
We were on holiday at Diamond Hill from 12/09/20 for two weeks. The hotel was clean and majority of staff really great. They complied to Covid procedures very well with temperature checks every time entering the hotel. The main problem was the quality of the food which in my opinion and every British tourist I spoke with found it inedible to the point virtually all ate out at local establishments where the food was above excellent. The quality of presentation of food in the hotel was nil. Some of the staff serving had no concept of hygiene. One certainly stood out at the pool. The individual who wore plastic gloves was constantly on his mobile and when you went for food would put the phone down and then serve food just using his hands slapping it on the plate then returning to his phone up to his mouth and ear. I observed him for the full holiday doing it day in day out. The quality of food was well under par for a so called 3* plus hotel. The food was always cold and lack of choice and appeared not to be directed to the Western pallet. I would say there was an awful lot of Russian guest in the hotel compared to westerners. The problem was bought to the attention of the jet2 rep by 10 different parties that I know of as well as myself. I was told he had arranged to visit the hotel prior to it opening to try the food to which he said he found no problem. That was my fourth visit in as many years and the food has gradually gone down hill to the point I am not a fussy eater but I could only bear breakfast. Boiled eggs and bread. Blaming Covid is little or no excuse the hotel was running at 60% capacity so the food should have been a lot better as not as many guests. The restaurants within the area were doing a boom as they all served excellent good quality food and extremely good value. Disappointed in the hotel allowing this to happen unless it improves drastically would suggest it will lose further star status as four years ago it was a 4• plus. To the hotel manager sort your kitchen and cooking staff to up their standards
Amazing hotel and staff but breakfast and lunch food isn't the greatest.
Amazing hotel and staff especially. Big mentions to Nazim the bar tender at the pool. He's always got a smile on his face and made us laugh. Also huge thank you to the reception staff, especially Necati who went above and beyond to contact our transfer supplier who were ignoring our calls, he honestly helped out more than he probably should have. So thank you! The hotel is very clean and only a 5 minute journey in a taxi to the centre of Alanya where the night life is amazing. Lots of amazing restaurants. The only let down was the breakfast in the morning which wasn't the greatest, and the pool food in the afternoon which was honestly just burgers and chips every day. However the restaurant was open in the afternoon for lunch and the selection and quality was 100x better. The evening meals again were okay, it was always turkish cuisine which I didn't mind as its basically just well seasoned and cooked chicken/turkey/beef/lamb/veal with rice, salad and stuffed pita breads. But we ate in one night and out the next for the whole 2 weeks we were here and never had any illness so can guarantee the food is cooked well, you just have to like the Turkish cuisine I guess. Due to corona virus pandemic there was no night time entertainment as advertised which was a shame, however the beach is literally a 2 minute walk under the main road and the sea is surprisingly warm at night. But overall would say we both had an amazing time but as others have mentioned would have to say its definitely not a 5* anymore, but a good 4*.