TripAdvisor Rating
Based on 310 reviews
See all**Property Location**.Located in High Level, Best Western Plus Mirage Hotel & Resort is within a 5-minute drive of Mackenzie Crossroads Museum and Visitors Centre and R.E. Walter Memorial Aquatic Centre. This family-friendly hotel is 2.2 mi (3.6 km) from Fox Haven Golf Course. ...
More about the hotel
good as always
I have stayed at this hotel multiple times this year. it is a very nice hotel with good amenities. there have multiple machines in the fitness room. it is vert clean. \the \kitchen rooms have full size appliances and a full set of dishes
Old and tired. Sustainability fees going where?
This hotel charged more than 200/night for our room which had two beds. Musty carpets and a tired interior which is worth more like 125 tops. This is High Level's nicest hotel but it's old and needing a facelift. Friendly staff though, which was nice. Hotel gouged me for a $5/night sustainability fee after we checked out though, which sucks since the breakfasts are all disposable and they use lots of styrofoam with takeout orders. Mgmt will probably chime in and say how it's for covering sending the laundry to some place in Grimshaw for cleaning....whatever. Beginning to think my best bet in High Level is to just sleep in my car. ;(
Not worth the money
room was clean, food was very good, pool was not very clean and very chemically, walls were paper thing we could here the next door neighbor's conversation. paid too much for what was offered at the hotel.
Amazing staff; amazing hotel
Immaculate with the best breakfasts and suppers I have had in a long long time. Staff go above and beyond to welcome you and ensure you are comfortable. They will send a shuttle to bring you from the airport if you call ahead.
very poor service , no regard for disablities .
I expressley rang and asked for a ground floor room as my husband is disabled. We were given a second floor room, which we could not access, so they gave they gave us a smaller room on the ground floor , I had to sleep sitting up on the couch. And it still cost over $200. When trying to confirm a downstairs room upon our return, I was told they could not guarantee it, and this is the email I just received. "we cannot guarantee a specific room, on a specific floor or a specific side of the hotel, I did say the booking is of course guaranteed by your credit card but your requests are not. This is just how it is in the hotel industry" This is the response from the manager.