Waterton Lakes Lodge Resort

Starting at

$ 76

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TripAdvisor Review

Based on 892 review

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This comfortable hotel is situated in WATERTON. null may take advantage of the Wi-Fi connection on public areas at Waterton Lakes Lodge Resort.

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Property Info

This comfortable hotel is situated in WATERTON. null may take advantage of the Wi-Fi connection on public areas at Waterton Lakes Lodge Resort.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting Rooms
Pool and wellness facilities
Turkish bathIndoor pool..
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsWheelchair access - noEmployees wear personal protective equipmentIndividually packaged meals available for dinnerFree wireless internetWithout elevatorsIn-room accessibilityMountain biking nearbyMultilingual teamReception (limited hours)Shower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungePool or snooker tableWheelchair accessible bathroomTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, wedding servicEnjoy recreation amenities such as a sauna or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, ski storage, and gift shops/newsstands

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    252

  • Very Good

    275

  • Good

    206

  • Reasonable

    98

  • Bad

    61

Travelers profile
  • Business

    45

  • Couples

    355

  • Solo travel

    22

  • Family

    256

  • Friends getaway

    84

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

The singing Housekeeper was the best part of the stay

Reviewed 14 november, 2021

The room was decent, but not for the price paid. The room I stayed in was in need of upgrades (tub, toilet, counter top, carpet, case-goods, etc.) . The carpet has serious stains which did not establish a feeling of confidence in the cleanliness of the room. The restaurant booked fast during my stay, so it was discouraging that I could not get a table, and there is no room service, so I went to the restaurant and found out I couldn't get a seat, and I then had to go back and pick up my "take away" meal later. The doors are constantly opening and closing in the entry ways to the rooms buildings and efforts should be taken to establish a way to minimize the noise from this. The property looks lovely from the outside, but it seems to me that the owners are absentee owners and are draining the cash cow - it does not seem like there is "pride in ownership" in this property - shame because it looks modern form the outside, and it's in a jewel of a location. The up side was the amazing voice that traveled through the hallways - I followed the voice one afternoon to find out the housekeeper was singing while she worked and her voice was astonishing - she may have been the neatest thing about the entire stay. My opinion.

cathK9392PR

Top Notch

Reviewed 12 november, 2021

Although the weather was cold, wet and windy, we thoroughly enjoyed our overnight stay in Waterton thanks to the warm reception and outstanding service offered by Kaitlyn when we checked in. Our second-floor room featured a King-size bed, fireplace, soaker tub, walk-in shower and cozy sitting area. Windows in the sitting room and above the soaker tub made storm-watching in this rugged mountain village a pleasure. That night we dined at Vimy’s, the Lodge’s onsite restaurant. We thought it would be quiet, but they had organized a Trivia tournament and many of the town’s young workers were eagerly participating. Luckily, we had a reservation and the table we wanted awaited us. Food was okay rather than exceptional, but it was convenient and one of the few dining options in town at this time of year. COVID protocols were carefully observed, which made us feel even more comfortable during our stay. We hope to return in future. In the meantime, we salute the staff and management of Waterton Lakes Lodge for staying open during the off-season and throughout these challenging times.

TravelTipsCalgary

Never stay here

Reviewed 24 october, 2021

Horrendous experience. We stayed here before, and booked through the hotel itself. We asked for the largest suite, with couch area and kitchen for my 89 year old mum and us. (2 adults). When we arrived the room was dirty full of leaves and horrendously dark with no seating area at all. It was so bad that my 89-year-old mother said I’d rather drive three hours back to Calgary then stay here. That bad. We asked for a refund. Manager Cameron Crielaard refused. Offered us a clean room, but still no couch for my 89 year old mum to sit on. The management here doesn’t care about customer service it’s very clear when you won’t accommodate an 89-year-old!

alexcU9223OZ

Not worth the price

Reviewed 6 september, 2021

We stayed at this hotel Aug. 31.- Sept 3. 2021. The hotel is older and in need for repairs. We stayed there a few years back and it was much better at that time because it was newer. They did not perform basic maintenance. Mould in several places in the bathroom, no chairs and/or tables on the outside patio, rooms are small and dark. Dog poo all over the lawn in front of our patio door. No service at all (they claim because of COVID). The price they charge is way too high for this facility. We will not go there again.

reinhardt2017

Fantastic Location !

Reviewed 25 august, 2021

We had the good fortune of securing a lodge right across the street from most of the downtown 'action' in Waterton Lakes. Our room was almost directly across from the best breakfast in town (at the "Pizza of Waterton), and within walking distance of all the other restaurants too. Our room had all of the amenities and the much needed air conditioning. It's a very small space but we expected that. The only thing that must be said is that we both needed a chiropractor after sleeping on that hard bed. It was be awesome is they could get a pillow top mattress....we'd book again FOR SURE. The front staff were very amenable to our requests (more t.p. and an extra towel) and Waterton itself is the most gorgeous place (despite the smoke from the B.C. forest fires).

artsylaura