TripAdvisor Rating
Based on 779 reviews
See all**Property Location**.Located in Albuquerque (Northeast Heights), La Quinta Inn & Suites by Wyndham Albuquerque Journal Ctr NW is within a 10-minute drive of Balloon Fiesta Park and Sandia Casino. This hotel is 7.2 mi (11.6 km) from Albuquerque Convention Center and 7.5 mi (12.1 km)...
More about the hotel
Customer Service was Phenominal
A true reminder of what customer service truly is. The staff went above and beyond without even having to ask. The gentlemen with glasses at the front was amazing and to our surprise every one of the employees was top notch as well
Great place to stay!
Great staff, great customer service, even better place to relax and sleep. Service is quick and tje staff is very attentive to guests needs. As for keeping staff safe, employees were very consistent on wearing masks and insuring all guest follow the same protocol.
Absolutely terrible
Don’t waste your money! The room smelled gross, we found a dirty baby diaper in our room trash can, and out sheets were so dirty! We were so disappointed to be staying here. It was a terrible place to stay.
ok
The front desk clerk, Xena was very nice an helpful. I also talked to the Manager and she did not even provided me with her name. Another clerk was rude. i was trying to get a discount and was unable to with the information provided from the Manager and website.
BE WARNED. STAY AT YOUR OWN RISK!
We stayed here on February 12, 2020. OUR CAR WAS STOLEN!! It was parked near the front door, under a light, and in front of a “security camera”! They have a sign in the lobby that says “they are not responsible” - and THEY REALLY MEAN IT! Manager said he reviewed the security camera log and SAW NOTHING. Really? The thieves had time to drill out the door lock, disable the car alarm, dismantle the steering column, and drive the car out of the parking lot - and he saw NOTHING? The “security system” is a decoy! Manager claimed they have a security guard who patrols the parking lot at night. Really? And did not hear the car alarm go off 30 feet from the front entrance? When we reported the theft to the front desk clerk, she said ours was not the first vehicle theft there. STAY HERE AT YOUR OWN RISK - and make sure you have a rental car! Thanks to the diligence of the Bernaillo County Sheriffs office, we recovered our car - albeit with damage and much of the contents taken. La Quinta’s response? “It has been determined that Wyndham is not legally responsible”.