Welcome to the brand new Holiday Inn Alexandria - Downtown in the heart of Alexandria, Louisiana. The hotel is five city blocks off of Interstate 49 resting on the banks of the Red River.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 91 reviews
As a person who works in the airline industry. This hotel was top notch. The breakfast was good the rooms were good and the staff was wonderful. See you soon be back at this hotel. The only thing is that the bath tub is gone only have shower.
One of the top IHG Hotels I've Stayed at...
I stayed at the hotel for a quick weekend get away and was truly amazed at the hotel, the staff, & even the restaurant. They catered to my preferences and I felt welcomed and was greeted by all the staff. Customer service was impeccable. Even pressed the elevator button when my hands were full. Top notch...thank you Holiday Inn
We stayed at the Holiday Inn for 3 nights in mid-December. Our king room was large and the bed was very comfortable; otherwise, however, the room could use a little maintenance. The light switch in the bathroom also turned on the fan, which rattled constantly and was extremely noisy. When the heater was on in the room, it was also quite noisy. And finally, the lighting in the room and especially the bathroom was extraordinarily dim such that it was difficult to see well. I am all for replacing incandescent bulbs with compact fluorescents or LEDs—and don’t know if that was the problem—but the low lighting was definitely bothersome. The bright spots (pun intended), however, were the staff, who were absolutely outstanding. Courtney at the front desk and Donald and Logan in the restaurant were friendly, helpful, and provided genuine hospitality. These staff went above and beyond and made up for the shortcomings in the room.
Staff was friendly and greeted us immediately. Had a king suite and bed was very comfortable. Even as breakfast goes it was better than most Holiday Inn expresses. A bit noisy being close to elevator but overall a great place to stay
Sweetest night auditor!
This review is based on Ebony the night auditor. She has the sweetest, kindest disposition and has such wonderful customer service skills to really make a guest feel welcome even at 2am in the morning! She always has a smile on her face and is more then willing to help answer whatever questions you have. She exudes such happy, positive energy and combined with her great customer service, makes a travel weary guest feel right at home. Ebony is truly an asset to this hotel...a real gem!