Hotel Helios Benidorm

Stayed in this most beautiful hotel ever in Benidorm. From our arrival until our departure they service at they hotel was outstanding. Our room was a fabulous pool view room. It was very spacious and spotless clean. They food was good great choice for Breakfast not sure about lunch or dinner as we were B&B only. The Helios is right near everything from the square to they beech. I will have to say everyone who works at the Helios or very nice and very obliging nothing was a problem service with a smile. Cant wait to go back.

After being devastatingly let down on arrival into Spain due to a terrible experience at one of the newest and so called 'self claimed' best hotels on Poniente Beach Front, we were greeted with the most superb service and best rooms in this hotel ( floor 8 with wonderful king size and larger terrace ). Having undergone a full new transformation, the Helios should be 4 star at least. Really does appear to be brand new, inside and out. Covid safe to the highest standard. Wonderful freshly cooked and prepared food - very high standard indeed. Inexpensive drinks including cocktails at the pool bar. House Bottles of Wine around 6 Euro - cannot complain at that! Staff are the most helpful and friendliest to have ever experienced, they really couldn't do enough to ensure an enjoyable stay. Car Parking very inexpensive with a nearby underground facility with plenty of space, easy in and out access. Excellent location beside The Pueblo and the Venus ( Helios wins my vote of the three) Also right next to the main large market, and next to Jokers and a few popular night spots. Oh and the very very hand consum! - Mini Supermarket. In terms of Budget, Mid Range of Luxury - would go in the middle, but top end of Mid Range for luxury/accomodation and facilties, and top end of budget for price. It's a hard one to place, but the overall experience was luxury at a budget price! Sincere thanks and best of wishes to all in this Hotel, really hope to see you again soon, turned a short 4 day visit into one of the best, thanks for your custom and 5 star service!

Changed our hotel last minute to this one after reading the reviews about measures in place and cleanliness re Covid-19. So glad we did the hotel was spotless and staff were very on the ball with sanitising masks etc. There wasn’t much in the rooms apart from a remote control they were very bare but I’m guessing this is due to covid. Only had breakfast during our stay which was very nice with a lot to choose from. Location is perfect, 2 -5 minutes either way to the strip, beach, restaurants and Levante. The rooms that face the pool are brilliant they get the sun all day. Pool bar is great too they always have a cocktail of the day on. We also came back to Prosecco in the room twice, lovely touch. Would definitely stay again!

Stayed at Helios Sept 2020 for a short break. Location was good, spacious balcony and bathroom, room was generous, cleaned daily and clean towels every day. Pool was a good size, clean and relaxing. Given a tour of the Spa by friendly attendant, would have used it if our stay was longer, prices reasonably. All the staff were friendly and helpful did all they could to please. On our first visit to the restaurant staff explained the procedure because of Covid restrictions, plus they gave a overview of the restaurant, told to ask if we needed anything that wasn't available. Could not fault anything about this hotel...modern, clean, friendly, good food and service. Will definitely use this hotel in the future, good value for money. Special hello to the lady who served the coffee and toast in the morning

We booked this Hotel when our regular one closed two weeks before traveling. The hotel was fantastic. Cheap for what you get so great value for money. Pool area is clean and modern, rooms were immaculate and cleaned frequently. Hotel was spotless. Could not fault it at all. Air con was cool. Pool heated, not that it needed to be in 28 degree heat like but would be great in a winter break. Despite covid 19 trying to ruin the trip the hotel did everything to maintain cleanliness. Sanitising loungers and seating between users. All over it. Will certainly return. WiFi was also very good. Signal strength was excellent.