Check-out ends at: 11:00
230 W Hwy 436, Altamonte Springs, FL 32714, USA - Altamonte Springs, Florida - U.S - 32714
Check-out ends at: 11:00
Reviewed 10 september, 2022
All the staff were super friendly and accommodating! Very nice and quiet hotel. We really enjoyed our stay! From the moment we checked in, the front desk, bar tenders, and even the pool guy were so awesome!
Reviewed 5 june, 2022
Was there over the Memorial Day Weekend. Stayed in the remodeled room. Beds were clean and comfy however the carpet in the room and building was dirty. Something sticky was wasted on the room floor and for the size of the room they need two trash cans. Need more help at front desk. The drain plug in the sink got stuck but issue was quickly resolved. Maintenance guy was very polite and professional. NO INTERNET the entire stay and no one tried to resolve the issue. TV only had 13 channels. Not a good place to stay if you rely on the internet for work or business or entertainment. Also no hangers in the closet area.
Very disrespectful management and personnel
Reviewed 11 may, 2022
Business associates and I called in advance to get rate information to a certain dollar amount, once agreed once we arrived at the hotel the personnel behind the front desk a veteran I have been there for many many years totally disrespected and stayed it out loud that more money would be paid other than what the management had approved. The disrespectful female behind the front counter a veteran of that hotel for many years proceeded to be very disrespectful to me and my guest out loud. Bottom line do not trust anything you can’t do yourself prior to your arrival make sure you read everything because they tack on unnecessary fees. I will never return nor will I ever recommend anybody to this dreadful experience
Reviewed 10 may, 2022
Let's first list cons so we can end on a high note. - peepholes painted over - bathroom ceiling mold - roaches - bathroom not cleaned well - staff member at checkin unprofessional - $50 "early checkin" charge between 2AM and 11AM even though the room was paid for from the previous night (based on night audit) Pros - comfortable bed - nice pool - free parking The pros are not enough for us to stay here again. If this is any indication of how Extended Stay operates, I don't plan on doing business with any other accommodation in their chain. I hope these issues are corrected so the next clients don't have the same experience we did.
Reviewed 23 april, 2022
Front desk service was horrible wouldn't give name or contact of any supervision to report this incident. Where guest at the hotel moved us to a another room that was filthy it smelled an was told that it wasn't cleaned for over a month so we was given another after already paying for the room and had to wait four hours for them to put up shower curtains.