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Dated and dull
Opinión escrita el 12 de Julio de 2020
We spent one night here, based on prior TA reviews. At best, this motel is mediocre. The room is dated, and still has a number of Best Western branded items from however long ago they used to be part of that chain. The AC unit is extremely loud, yet the TV has its volume capped at 50%, making it impossible to hear the TV without turning off the AC. The beds were lumpy.
However, the worst part was the front desk. As I arrived, the clerk was carrying on a conversation with some random person. Neither of them was wearing a mask, despite the COVID19 pandemic. As soon as the clerk saw me, she raced back behind the counter, still without a mask. The other person sat in the lobby, still without a mask, the entire time that I was checking in.
I don't see any reason to return here if they are actively violating state COVID19 orders.
Nice place to stay w/friendly staff
Opinión escrita el 27 de Junio de 2020
This is a nice, kept-up motel. The building is older but looks fine and is clean inside and out. Room was clean and everything worked - A/C, refrigerator, microwave, TV. Beds were comfortable. We will stay there again if we're ever in the area in the future.
Friendly staff, clean room
Opinión escrita el 24 de Junio de 2020
It's not the Ritz but the room was clean and they were able to accommodate our overnight stay with our two small dogs pretty last minute! The staff during check in and check out were very friendly. The room was clean and the bed was comfortable. If we are ever needing a room in that area again we would definitely consider them first!
Trailside has gone way downhill since it dropped out of the Best Western chain.
Opinión escrita el 7 de Octubre de 2019
or perhaps Best Western threw then out because Trailside no longer met BW standards? I do not know. either way, it has gone downhill. I have stayed there dozens of times over two decades. my two big complaints are the front desk staff, and the WiFi. other than that, it would be a solid 3-star, plain but acceptbale. the room was very clean and the bathroom was excellent in all regards. bed and linen were good. when I checked in, the young man on the front desk was incompetednt. when I cheked out, the woman was surly, unfrienddly, rude and aggressive. the WiFi is the worst I have had at any US hotel in over 5 years. I saty at about 30 bestwesterns every year and their WiFi is uniformlu excellent. Trailside's current wiFi was as slow as dial-up. next time I'll stay at the Best Wesytern in Lakeview OR 45 minutes north.
Best motel deal in town.
Opinión escrita el 4 de Agosto de 2019
This convenient motel has had an excellent refresh and our room (215) was newly remodeled with new fixtures. The pool was refreshing and clean. The 2 beds, doubles which might be a bit narrow for 2 people, were comfortable. There's a microwave & fridge, table & chairs, bedside tables with good light and a TV. The included breakfast was very good and besides the waffles and biscuits & gravy included a heat-&-eat breakfast bagel. The staff was very friendly and attentive. You're located in the middle of a downtown that has seen better days, but you can walk all of Main Street and imagine what once was.