TripAdvisor Rating
Based on 892 reviews
See all**Property Location**.When you stay at Holiday Inn Express Hotel & Suites Amarillo West in Amarillo, you'll be in the business district, within a 10-minute drive of Cadillac Ranch and Amarillo Civic Center. This hotel is 0.6 mi (1 km) from Vibra Hospital of Amarillo and 1.3 mi (2 km)...
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Great hotel and staff!!!
I’ve been staying at this hotel for work, and I absolutely love it! The hotel manager, VC, is the best! He is so friendly, professional, and accommodating. Pua, who works at the front desk, is so lovely and wonderful. She’s very helpful, and such a pleasure to be around. They really make you feel so comfortable staying there, and they always have a smile on their faces and something nice to say...they even ask how your day was. I will honestly miss them and this hotel when I leave. The breakfast service is great and they have a good selection. They also have an indoor pool, hot tub, and gym. The beds are very comfortable (I also have a tv in my bathroom!), and the maid service is excellent. It’s in a great location near a lot of shopping and restaurants, and right next to Enterprise car rental. I would recommend this hotel 100 percent!
Very clean
This hotel could do nothing better. Everything was perfect. The room was spotless. With covid they still had an excellent breakfast. The desk clerk was great. A plus at this hotel is they have electric car chargers.
This was our go-to, time to branch out...
We stayed here for one night (which is usually the case for us in Amarillo as we pause for stay while driving thru). This was our go-to since it's opened. However, this past weekend the common areas were so dirty that we will be looking elsewhere. Sheets were clean and room was clean, but an overwhelming smell of men's cologne (maybe the covid cleaning they are using...idk). A good mop and wall scrub needs to take place in all common areas, elevators, and corners in the entire place. Deep clean time, please!
Top notch accommodations for a mid-range hotel
I was only there one night, but was pleased with the suite that I had. The hotel was near restaurants and the interstate. The room was clean and comfortable. The bathroom had a TV - didn't use it, but was nice that they had one. The staff was friendly. No complaints.
Not impressed
After a long day driving on I-40, I like to be able to walk someplace to get dinner. This place is in the middle of a field with nothing nearby. Also note that this place is near a couple of hospitals and we were continuously disturbed by the sound of ambulance sirens. At one point, it sounded like we were in downtown Chicago or New York with all the sirens. Not a very restful night.... I will not stay here again.