Check-out ends at: 11:00
2600 E 13th St, Ames, IA 50010, USA - Ames, Iowa - U.S - 50010
Check-out ends at: 11:00
Excellent Option in Ames
Reviewed 24 june, 2022
We had a good stay at this hotel when visiting our son for an Iowa State Cyclone Football game. There are hotels closer to the stadium and campus. Even though this hotel is on the edge of town not far off I-35, it's only a 10-minute drive to campus. Bed was comfortable and room was quiet. Would definitely stay here again.
It's All Good
Reviewed 18 may, 2022
The less problems there are with a stay, the shorter the review. Thus, this is a short review. I'm a fan of the free, included breakfast; I missed having biscuits-n-gravy, but no biggie. I recommend this HIE.
Comfy bed, check in issues
Reviewed 24 april, 2022
I come to Ames often to visit my child at ISU. This was my second visit to this hotel. The hotel is clean and the beds are comfy. We did run into minor issues at check in which did not get the stay off on the right foot. The front desk person was on a lengthy call when I arrived so I sat in a chair right next to the desk since I had all my bags and was standing in front of the door. Another couple came in and we’re checked in ahead of me since they happened to arrive as she was completing the phone call. It took 30 minutes to complete the phone call and check in 2 people. I was then informed the hotel was oversold and I would be in a king suite rather than the double queen I had booked. Instead of apologizing she made it seem like this was to my advantage. She did end up being able to put me in a double queen so not sure what the issue was initially. The other thing that bothered me is when I pulled up my reservation online it was updated to say I reserved a king suite. I knew that is not what I reserved and ended up finding my original confirmation that said double queens. Very disappointing the hotel was oversold and then I was made to feel like that was my problem to deal with instead of theirs.
Reviewed 25 may, 2021
We had a three night stay at this hotel. The staff was incredibly helpful and went above and beyond expectation to accommodate any need we had. Everything was clean, quiet, in good condition, and the staff made you feel like family (especially Dani)! Don’t hesitate to stay at this hotel. It was a wonderful experience and we will be back for sure.
Great service and comfortable bed
Reviewed 15 may, 2021
Codey, Dani and others were so friendly, helpful and curious during my 10 day stay. Housekeeping staff was great too. Very comfortable bed. I could adjust temp in room as much as I wanted to. Great location, next to I35. Near fast food, convenience store/gas station and sidewalks for walking or biking. Thanks for making my stay to pleasant.