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Hiltons Commitment to You During COVID-19 ” Weve updated our reservation and cancellation policies, extended Hilton Honors Points and status and may be requiring face coverings, temperature checks, health declarations and use of mobile contact tracing at our hotels around the world. Please visit our dedicated COVID-19 page for the latest and before traveling.A true architectural masterpiece, Waldorf Astoria Amsterdam has the privilege of being hosted by six magnificent 17th and 18th century canal palaces. The rich heritage captured within the walls of this unique property is solely matched by ...More details
Check-out ends at: 11:00
Reviewed 1 january, 2022
The hotel is amazing and the staff made sure that our 2-night stay was memorable. They made sure that all of our needs were fulfilled. My two children will remember this stay for a very long time and could not wait to come back. While our stay was during the lockdown, the staff did everything they could to make our stay as comfortable as possible. They also sent us several communications ahead of time to let us know what to expect and what the government restrictions were. They even got our 2 children some very nice stuffed animals as souvenirs. We cannot wait to come back.
Reviewed 30 december, 2021
The group At this hotel went above and beyond during our stay! The city went into lockdown before our holiday trip. They hotel was willing to work with us for a last min cancel. However upon arrival they made great accommodations and gave us amazing suggestions and we were able to make the most of our time in AMS! They remebered our names and stories from previous visits!! 100 thumbs up. Will be staying here when I come back!
Reviewed 29 december, 2021
We were traveling during Covid, which add logistics. The staff was all so helpful in navigating the ever changing rules for nearby attractions. The hotel itself is exquisite. It is 3 properties that have been combined. The reception and interior stairway are beautiful. The received us with hot coffee / hot chocolate for the kids. They changed up the rooms so we could have 2 rooms next to each other (traveling w 3X kiddos). In the room, they had chocolate Christmas tree sculptures waiting for us. Every detail attended to. On this trip we also stayed at a Ritz in Prague and a the Plaza in NYC and this was by far our favorite hotel stay / staff.
Probably the best hotel we have visited
Reviewed 20 december, 2021
Everything was as hoped from the start until the end of our stay. Polite, hospitable, correct, attentive, wonderful room, all was good in a very warm environment From the interested and attentive lady who received us at the check-in and check-out and the gentle valet who completed surprised our daughter by giving her an umbrella to protect her from the rain. Just 2 wonderful examples of how your staff - together with the wonderful hotel on a great and central location offer hospitality by the book
Best hotel stay we've ever experienced
Reviewed 16 december, 2021
My husband and I have stayed in some very nice hotels over the years (Four Seasons, Ritz Carlton, the Cavalieri in Rome, etc.), but the Waldorf Astoria Amsterdam surpassed them all. It started when we made our reservations and immediately received a 4-page questionnaire asking how our stay could be made more enjoyable. When we arrived, the entire staff was extremely friendly, welcoming, and attentive to our needs. Paula, who received us, offered delicious chocolate, drinks, warm towels for our cold hands, and a short tour detailing the hotel's interesting history. The doorman provided expert assistance with our luggage and was helpful in offering umbrellas on the day it rained. Nathaniel, our concierge, had already procured tickets to several museums for us and arranged for changed entry times when Amsterdam instituted a 5 p.m. closing time. He also arranged for the shipment of an item we bought on our trip and helped us locate a nearby (and inexpensive) testing site for covid, as required by the U.S. government. Breakfast in the restaurant was amazing and delicious, with very attentive service. Our room was upgraded (due to our Hilton Diamond status) and it was huge and wonderfully appointed, looking out over a beautiful canal. The bed and bedding were very comfortable and the luxurious robe was one I wish I could have taken home with me! Because shops and restaurants were closed after 5 p.m. due to city regulations, we spent more time in our room than usual and enjoyed delicious room service, as well as a "welcome amenity" (a beautiful chocolate Christmas tree), a delicious berry tart to help us celebrate an anniversary, a plate of complimentary macarons to "atone" for a minor inconvenience we experienced, a keepsake sample of the fragrance we had chosen for room turndown service, and a package of cookies to enjoy on our trip home. We were truly impressed with the amazing service and can completely understand why the Waldorf Astoria is rated #1 in Amsterdam.