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TripAdvisor Review
Based on 863 review
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Property Location Located in Amsterdam (Amsterdam City Centre), Yays Oostenburgergracht Concierged Boutique Apartments is within a 15-minute walk of National Maritime Museum and Tropenmuseum. This 4-star apartment is 0.7 mi (1.1 km) from Museum Perron Oost and 1.1 mi (1.8 km) from Pakhuis De Zwijger...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Elevator
Luggage storage
TripAdvisor
Excellent
516
Very Good
237
Good
60
Reasonable
22
Bad
28
Business
47
Couples
215
Solo travel
13
Family
441
Friends getaway
109
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 28 June, 2021
I just want to warn people to be careful with the Deposit they you have a maximum of 4 months and you should give a 1 month advance notice that you leave and in my opinion they take adventage of this i said only 2 weeks in advance i found something else and asked for deposit back but they just take your 899 euro for me this is 90 hours of work and a huge loss of money. I hope all read terms and conditions well and that u dont lose 899 euro deposit after being forced to leave within 4 months and then not even get minimum 50% back for the 2 weeks notice instead of 4. Furthermore the place itself is great, it has everything in the studio and the location is close to everything.
nathanv790
Reviewed 21 May, 2021
This place is a SCAM! I have booked a stay for my friends birthday March last year. I have had a phone call few days prior me arriving from one of the staff members cancelling the stay because of the pandemic. I’m yet to receive a refund my stay was booked through Expedia. I have never had worst customer service and I simply have been scammed out of my money especially During the pandemic. I’ve sent numerous emails to the hotel as well as Expedia who’s saying the hotel is refusing the refund for a stay I have never had and a cancellation by the hotel not of my own fault as they’re the ones that cancelled. Having to deal with the hotel as well as Expedia was simple waste of time and money in 1 day I was on the phone to Expedia for total 4h27 minutes. This hotel is simply a scam to take money out of you and refusing refunds when it’s simply illegal to do so. The fact that Yays hasn’t even notified Expedia that they have cancelled my stay and I had to let them know when I called for a refund just shows the lack of communication and care for your customers.
miloszp2021
Reviewed 10 November, 2020
Happy with the apartment and good quiet place. good staff. I am pleased. I can recomnd this place! But i wish one stair in room was same length as others. Amsterdam is a good city and i stay many rooms here, but this was a great place to stay.
martineikemo
Reviewed 25 October, 2020
Overall good, good staff, nice and kind people. Great apartment, great neighborhood, just one (big) complaint about the night staff, we did not get a lot of sleep because of this matter and very disappointing how someone can be so unfriendly.. but the rest was very very good and i would come back!
zszoesilva
Reviewed 3 October, 2020
We love to stay at Yays when we are in Amsterdam with our kids It’s like a real apartment where you can make your own breakfast because there’s a little kitchen included The rooms are cosy and clean and it’s near the centre of Amsterdam Staff is very nice and helpful
pgod700263