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TripAdvisor Review
Based on 158 review
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We are Panamericana Hoteles, a Chilean hotel chain with over 65 years of tradition and experience in the market. We seek to deliver warm and personalized service to our guests and customers, enhancing pleasant experiences in each of our 6 hotels, basing everything we do, on the people who use our fa...
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We are Panamericana Hoteles, a Chilean hotel chain with over 65 years of tradition and experience in the market. We seek to deliver warm and personalized service to our guests and customers, enhancing pleasant experiences in each of our 6 hotels, basing everything we do, on the people who use our facilities. Panamericana Hotel Ancud located on the magical and captivating Island of Chiloé, gives life to a magnificent construction of larch and mañio in one of the most beautiful places of the Chile Northern Patagonian. An impressive view of the bay and Lacuy Peninsula await you to celebrate a ple...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Snack bar/deli
Sauna
TripAdvisor
Excellent
28
Very Good
57
Good
49
Reasonable
16
Bad
8
Business
21
Couples
62
Solo travel
9
Family
30
Friends getaway
28
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 24 November, 2019
The hotel has a fabulous setting on the cliff top with splendid views across the bay to the islands off the north-west of Chiloé Island and mainland Chile to the north-east. The main town is to the south and a small beach with interesting houses to the north. Our room had a window looking west over the grounds and the bay beyond. The room had a double bed with bedside tables and lamps, a table with TV and armchair, in what was a relatively small space. The bathroom was also small. A built-in wardrobe was just inside the door. The buffet breakfast and food were generally OK.
Diomedia
Reviewed 30 October, 2018
Based on the pictures on booking.com we actually expected a very comfortable hotel. The infrastructure has high potential to be a very nice hotel. However, it is in a very bad condition and a makeover is very much needed (!!) : the chairs in the dining room are old and worn and could use a new cover (seat cusion); the dining room is a really nice room, however one should clean it (e.f. the piano standing next to the buffet was was covered with dusk); the rooms are too dark which makes them really uncomfortable (our room had a small window which was partly covered by the tv standing in front of it an the curtains that we couldn’t push sufficiently to one side - they covered the window even when openened). The windows haven’t been cleaned for a while which contributed to a lack of light in the room. Regarding the breakfast: the buffet should be pimped, too: cereals (muesli) instead of three types of cornflakes, better coffee (why nestlé?? It is the worst for our environment and humanity) and maybe two flavours of jam and plain/natural yoghurt instead of only flavoured ones (strawberry and raspberry).All in all we wouldn’t recommend this hotel in its current condition.
Trip55903464262
Reviewed 14 August, 2018
I was visiting Chile on a personal vacation, years ago I had heard a podcast about Chilote mythology and wanted to spend a couple of days on the island, I had read about a different hotel but waited too long to book there and ended up booking here instead, it was perhaps the most fortunate change of plans I had, the Hotel’s location alone is worth the business, but I liked the wooden lodge atmosphere complete with an actual fireplace in the lobby, the upstairs patio has an incredible view over the water, and is only blocks from the center of town, two minute walk to the police station, 4 minute slow walk to all the shops in downtown, 5 minute walk to the Plaza De Armas. Staff is incredibly friendly, all the meals I had at the restaurant were great and the service rapid. If I ever visit Chiloé again this is at the top of the list!
Erik N
Reviewed 19 June, 2018
This rustic hotel that has been built on the grounds of an old fort is known for its gorgeous views. While the rooms are small, the furniture is rustic and the hotel is fairly well maintained. The common area off of the lobby is a good gathering point for cocktails. The bar was well stocked with beer & wine. They were very good and well priced. One could wander outside through sliding glass doors to a large deck and extended lawn area extending to the seawall. Hotel has very nice grounds. The lobby and restaurant area was full of hand-carved wood frescoes, sailing ships and carved stone sculptures. The craftsmanship was excellent. We thoroughly enjoyed our stay here.
Marvin G
Reviewed 15 June, 2018
We took a day trip to Ancud and Chiloé on our family vacation to south Chile. We came here only to eat lunch. We didn't stay at the hotel. Our food took 90 minutes to prepare. When it arrived, two of our steaks were so overcooked they were inedible. The shrimp cake that came with the salmon was so overpowered by lemon that you could taste nothing else. We had to send back the two steaks. The tiramisu that was served as the daily special was frozen. They didn't charge us for two meals, but for our party of seven we still paid over $130 for a terrible experience and a waste of daylight. By the time we got finished the shops had mostly closed.
428meghana