Antalya Hotel Resort And Spa

A stay at Antalya Hotel Resort And Spa places you in the heart of Antalya, within a 5-minute drive of Karnaval Park and Laura Shopping Center. This 5-star hotel is 4.8 mi (7.7 km) from Lara Beach and 3.2 mi (5.1 km) from Antalya Clock Tower.Make yourself at home in one of the 205 individually decor...

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OpenWeather

6

Quarto standard

1 Queen Bed or 2 Twin Beds

280-sq-foot room with garden views


Internet - Free WiFi

En...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

5

Quarto luxo

1 Queen Bed

280-sq-foot room with garden views


Internet - Free WiFi

Entertainment...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

6

Suíte executiva, 1 quarto, Vista para o mar, Nível Executivo

1 Queen Bed

484-sq-foot room, located on the top floor, sea views


Layout - Bedroom, living room,...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Property Info

Check-in starts at: 14:00

Check-out ends at: 12:00

A stay at Antalya Hotel Resort And Spa places you in the heart of Antalya, within a 5-minute drive of Karnaval Park and Laura Shopping Center. This 5-star hotel is 4.8 mi (7.7 km) from Lara Beach and 3.2 mi (5.1 km) from Antalya Clock Tower.Make yourself at home in one of the 205 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, a...

Eski Lara Yolu, No:40, Sirinyali Mah - Antalya, Antalya - Turkey - 07230

Property Amenities

Check-in starts at: 14:00

Check-out ends at: 12:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    80

  • Very Good

    34

  • Good

    21

  • Reasonable

    18

  • Bad

    28

Travelers profile
  • Business

    43

  • Couples

    41

  • Solo travel

    18

  • Family

    37

  • Friends getaway

    29

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

NOT a 5 star hotel - don't be fooled!

Reviewed 14 july, 2022

In keeping with the most recent reviews, I have also had a highly dissatisfying experience at this hotel. First of all, few receptionists speak English – when we checked in, we were given a piece of paper to sign which was in ?Russian. Accordingly we filled in the information wrong because none of us speak Russian. The rude female receptionist then appeared annoyed at us for completing the wrong information which is a terrible first impression for any hotel guest. Secondly, soon after check-in a manager came and said for 8 euros he could offer us a sea view room – this then somehow changed to 80 euros when it came to paying. So the staff clearly lie and will try to rip you off. What we didn’t realise is that when you pay the 80 euros, you’re actually paying for a good night’s sleep because if you have a street view room then the bar next to the hotel will keep you awake until the early hours of the morning with their live singers and partying. Thirdly, the rooms were more than mediocre – no duvets, only blankets which had unexplained stains on them. On our penultimate night, the water in the room suddenly stopped working so we were moved to a different room – except the smell of smoke was everywhere in this new room which is shocking considering there are no smoking signs everywhere in the hotel. The hotel also does not provide a conditioner for their guests and the fridge is permanent turned off. You even have to ask for toilet paper…anything to save pennies at this 5 star hotel apparently. Fourthly, the reception staff don’t know the rules of the hotel themselves. During our 4 night stay we were told 3 different times for when the pool was available to guests. You can’t use it during dinner times from 6-8 and the pool gets cleaned at 7 therefore you can’t use it at all after dinner. When I go to a 5 star hotel, I want easy access to the pool, not multiple restrictions and rules which is something that this hotel does not seem to understand. Finally, the hotel has access to the ocean but there is no lifeguard. There is a major rock right as you start swimming which isn’t obvious at first – my family and I sustained multiple cuts and bruises there as there was no warning signs. To summarise: Good things: - Nice ocean views - Good range of breakfast options Terrible things: - No understanding of customer service - Limited English speaking staff - Poor quality rooms for a 5 star hotel with stains on their sheets and towels - No sleep whatsoever if you have a room with a street view - Multiple restrictions and rules for using hotel facilities such as the pool - When you complain, the reception staff get angry at you and make you feel more than unwelcome. This hotel had more of a 3 star feel than a 5 star. One of the worst hotels I stayed in. I do not recommend for the price you pay as there are far more and likely better nearby 5 star hotels.

SamJ020

Terrible experience

Reviewed 12 july, 2022

My family and I experienced a very unprofessional and respectless treatment by a resepsionist and the manager. We have been told that families and small kids are not welcomed at this hotel because this place is not a kindergarden!! Further we were not allowed to even sit down and take a short rest in the lobby because kids are not welcomed at this hotel and they make noise, despite having a formal reservasion in advance including for the kids. I have never experienced such behavior, rudness, unprofessionality and discriminating attitude against families and kids from a hotel before. Furtheremor, the hotel lied to the booking agency about why we didnt check in and related that to our failure to appear and check in and not because they refused us to stay at the hotel. Totally untrue and unfair explaination. I can not Imagine I will repeat this experience again in my life and would therefore never recommend this hotel for anyone, specially families and children. I have complained the attitude of the hotel directly to the hotel, booking.com and the Turkish tourisim ministry.

ST-N022

WORSE HOTEL EVER! Rude Staff, Dated Hotel and Horrible bland food!

Reviewed 11 july, 2022

Where do I start! This was honestly one if the worse hotels I have ever stayed in! First of all the reception staff have ZERO customer service skills! They dont even smile at you or say hello when you come into the hotel! The room was bland and dull and not like the lovely photos on the booking website! Complained but the staff were unhelpful! Food is so bland and unappetising! Had room service the first night, again food was bland and cold. Breakfast is very repetitive and boring! The restaurant manager is really rude and argumentative! The pool is nice however no music, and again the staff here are rude! Also be very careful when paying for drinks, they added drinks onto my bill which I did not order, when I asked to see the signed slips the signature was not mine. Also I was paying cash for food and drinks, yet they wanted me to sign to my room also which I refused. Just be extremely careful and cautious if you do have the bad luck in staying here! Never again! I moved after 3 nights!

Z8118XTjordanp

Fantastic Staff lovely people

Reviewed 10 july, 2022

Fantastic hard working staff, lovely people. Food was fair. The pool was very good. However the Room was not the best, no USB in the room. Wardrobe was very poor with only four coat hangers. Good safe in the room.

keithmB8394CX

Very rude behavior from the reception staff

Reviewed 2 july, 2022

For me and my family, it was a very bad experience for several reasons. First, the treatment of the staff in the reception was very bad and I felt insulted because the staff when I was talking to them they intended not to look at me in the eyes and they treated me inappropriately. Second, the second day of my stay, I called the receptionist to ask for an iron and they told me you have to come yourself to take it or come in the morning to take it and when I went in the morning to take the iron, I was treated badly and they told me we don't have an iron, which made me very surprised because by chance I saw someone else take the iron back to the reception ! The third thing was the air conditioning in the room was not working well and I was feeling very hot and when I called the reception they told me to wait for the repairman to come and after waiting for half an hour no one came and therefore I called again to the reception and they told me to wait for another half an hour and in the end they called me And they said that the worker will repair the air conditioner remotely! And that the air conditioner did not have any problem after waiting for a full hour and in the end the air conditioner was not repaired and they did not take my problem into consideration and I was neglected. Fourth, the towels in the rooms are old and worn out, and the rooms is very small. Fifthly, the staff do not speak English fluently, which made us and my family struggle to talk to them. Also, the main restaurant serving the breakfast smells very bad which we had to change our clothes every time we are done from breakfast. I can say that the experience is very bad and will not be repeated at all.

Paradise49372516091