Service animals not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 3769 reviews
BEST HOTEL EVER !!
This is the best hotel we have ever stayed in and reading the reviews of others who have stayed, most agree. The cleanliness of the hotel , courtesy of staff, the food — everybody tries to make your stay as pleasant as possible. Everywhere is clean, gardens well tended and toilets meticulous . We have stayed here 8 times and are going again in June — for our honeymoon!!!(COVID permitting) and are looking forward to it. There are a couple of bad reviews about this hotel which I think are completely unfair and really make my blood boil. If they can complain about this hotel being bad they haven’t stayed in a BAD one! The staff give %100 and cope well but at peak times get under pressure from the demand but where else is different? If there is a complaint it’s about the guests........ leaving mountains of food, drinks strewn under sunbeds, towels not returned just because they can get a clean free one,,! Looking forward to seeing you in June xxxxxxxxx
Great last minute break!
We booked this hotel a few days b4 going and all I can say is WOW. We had a fab time the food was great something for everyone drinks were good the cocktail bar well the cocktails were of very high standard. Well what can I say about the staff they all went above and beyond to make our stay safe but fun nothing was too much for any of them . The Baia had pretty much everything to offer and we will definitely be returning. Cant wait to see you next year
We arrived on the 28th September, bags taken and sanitised before entering the hotel. Check in was done quickly no information given about where anything is. I had contacted the hotel prior to our stay asking for diet/light drinks to be in the mini bar rather than full fat. I asked at reception for this, it didn’t happen. I spoke to guest relations 2 days later still not actioned. Within our 10 day stay the mini bar wasn’t restocked on 3 occasions with water or beer. Reported it to reception they advised it would be done that evening and guess what it didn’t happen. We enjoyed the food, on occasions this was cold unfortunately. staff at the cocktail bar in the evening superb always went the extra mile. Hotel is clean but could be better, when you sat at a table you had to flip a card to say the table was now out of service so it would be cleaned once you left the table. I did notice on a few occasions the glasses removed and the cards put back to green with out the table being sanitised. In this current climate this is unacceptable. Staff friendly, lovely location. Disappointed as after quarantine announced for those travelling from the UK the hotel started to close down certain elements, lunch time a la carte, cocktail bar, food huts at lunch. This was disappointing we have all paid to stay and should receive all elements of the holiday until the end of our stay. I understand other things was closed prior to our stay due to COVID regulations. Rambo from the entertainment team was excellent. Within a hour of arrival we went for a look around the hotel and down to the beach we was harassed by hotel staff for a photography package, a massage and excursions. This continued every day during the holiday. Even after we said no.
1st trip to Turkey
it was our 1st trip to Turkey,after flight and hotel changes by our holiday company but when we arrived we got a great reception. was given plenty of info whats on at the hotel, rooms were great plenty of storage & mini bar which was refilled everyday towels as well. even though covid19 played a major part as well the staff & the hotel took every caution that they could to protect us & there selves so no worries there. the food was varied had a different menu every night. we had the alacarte meal one at €15 per person which gets charged at the end of your stay. the private beach is good plenty of sunlounges as well around the pools. will definitely look into staying again.we cannot thank the staff enough for the way looked after us during our stay.
Had a lovely 9 nights here and returned this morning. The hotel immaculately clean and felt covid safe and weather was amazing. I would have scored more but the entertainment wasn't as good as we expected. The food wasn't the best but we put that down to the covid situation. Toward the end of our stay we were made aware of the hotels closure next Thurs and things like the a la carte and parts of the resteraunt were shut off. It became very empty as everyone was leaving. One of the staff made us aware it was closing because of Boris announcement he said Its because the brits arnt coming they were book full from England. Such a shame as you could only wonder what the staff were going to do.