Based on 79 review
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Property LocationA stay at Hotel Gran Plaza Euromaya places you in the heart of Antigua Guatemala, steps from Central Park and El Fotografo Gallery. This spa hotel is 0.2 mi (0.3 km) from Antigua Guatemala Cathedral and 0.2 mi (0.3 km) from Santa Catalina Arch. Distances are displayed to the nearest 0.1 mile and kilometer.
- Central Park - 0.1 km / 0.1 mi
- El Fotografo Gallery - 0.2 km / 0.1 mi
- Palace of the Captains-General - 0.2 km / 0.2 mi
- Antigua Guatemala Cathedral - 0.3 km / 0.2 mi
- Santa Catalina Arch - 0.3 km / 0.2 mi
- Nim Po't Traditional Te...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Business Facilities / FacilitiesMeeting Rooms
Reception servicesLuggage storage
Beautiful Hotel Great Location
Reviewed 15 july, 2018
This hotel is operated by a group of women very close to the central plaza in Antigua. It is very clean and well staffed. The staff will make transportation shuttle arrangements to other parts of Guatemala. They were able to assist us with everything.
Christmas / Navidad 2017
Reviewed 2 january, 2018
El hotel is advertised as HOTEL EURO MAYA SUITES, but the real name is HOTEL EURO MAYA. I select this hotel due to the nice reviews I was reading on TripAdvisor, my question is those reviews are real? Or people’s opinion on service are kind of crazy lol. Or my standards are too high. The hotel website and pictures are well done Photoshop because the REAL hotel are totally different form reality. I paid ($131.85 US Dollars for 2 night like $922.95 Quetzals) with breakfast included. Room are terrible poor clean and nasty towels really old and almost useless. The location is far from the central square, so not convenience location as the reviews said. Love Antigua Guatemala, great UNESCO cultural site and many things to learn from the Colonial time in Central America.
Euro Maya Hotel
Reviewed 2 september, 2017
With the price of Hotel Euro Maya being exceedingly inexpensive, one shouldn’t expect a 5-star hotel. The hotel had good and bad points. * Location: The hotel’s location is ideal--less than one block from Central Park, which the whole town revolves around. * Staff: Extremely polite, helpful, accommodating, and friendly. * Architecture: The hotel’s interior space is gorgeous, with a Spanish Colonial style, open-air courtyard and hallways. * Rooms: The rooms are a little dreary; definitely less spectacular than the public areas. They could use some fresh paint and less shabby furnishings. The worst thing about the rooms are the truly awful travel posters dotting the walls. The posters are cheap and in shoddy frames. The place would instantly look so much better without them! The bed sheets were clean, but the bedspread needed washing (it wasn’t awful--just not as fresh as I prefer). The bed was comfortable, with a medium firm mattress. The windows and woodworking, however, were beautiful with a Spanish flair. * Bathroom: Our bathroom was sub-par but usable. Only the hot-water handle on the sink worked, but fortunately, the hot water never got hot. The shower worked fine, though the water pressure was low. The toilet worked fine. Weirdly, there was a large window on our bathroom door, which wasn’t frosted—it did have “waviness” to it, but still, it was easy to see into the bathroom. Not great if one wants total privacy. * Breakfast: Standard Guatemalan fare. Not great, not awful. Coffee was mediocre. Supposedly, they start serving breakfast at 7 am, but in reality, that's when the waitstaff arrives, then you have to wait for them to set up things. * Sleep quality: Antigua has cool evenings, so an A/C isn’t needed. I did request a fan, however, and was given one. The hotel was never noisy (while we were there, anyway), so sleep was undisturbed . . . EXCEPT FOR THE ROOSTER. Seriously, a rooster was outside our window (in the backyard of the dwelling next to the hotel), and every morning, about 3 am, it would start crowing—and keep crowing, off and on, until about 6 am. (Our room was upstairs, against the back wall, right-hand side. I don’t know if the rooster was heard in other rooms.) Fortunately, after a couple days, I grew used to the rooster and it didn’t bother me. * Bonus attraction: Make sure you check out the hotel's incredible rooftop view!
Location, location, location
Reviewed 29 june, 2017
Euro Maya is a nice, small hotel, with a great location! The staff are friendly and helpful. The room was clean, and the breakfast was fine. Euro Maya has two things going for it: 1. The roof-top terrace. A great spot for breakfast and enjoying the volcano views! 2. It is 3/4 a block from the Central Park. If you are looking for a posh place that has top-of-the line sheets, towels and other services, this is not it. If you are looking for a clean, friendly, affordable place to lay your head, Euro Maya fits the bill!
Travel agency disguised as a hotel
Reviewed 23 june, 2017
We booked with this hotel when we returned to Antigua mainly because it is mistakenly listed in Booking as a 4* hotel. Well here are some facts. THIS IS NOT A 4* HOTEL, its a travel agency that happens to rent some rooms. You could tell from property sign too. The location is superb but that's all. The problem with the disgraceful service began before we even step our foot it the "hotel", as they charged my credit card (issued by european bank = got lousy exchange rate) without asking me while I wasnt there !!!!! We arrived before the supposed check in time and when I complained, they talked about some non-existent policy for which Booking.com was mentioning nothing. The Front Desk employees (or whatever this supposed to be, probably the travel agency) could hardly speak english and they seemed annoyed every time we asked something. They tried to place us in a room at the basement which was like a dumb !!! We protested and then transferred to the 1st floor where the rooms were at least decent. The decor was so lame. They merged the € with a Mayan face and this came out so ridiculous. Rooms decoration was also a mess with cheap posters of european cities. When we asked them if we, as hotel guests, could get a discount with their transfer services, they responded curtly that we get what we see in the flyer. Well ok, got out and we got better price just around the corner. Terrace with no good view and felt abandoned --they just dropped some tables and chairs here and there Overall, the people that run this hotel (?) are not hoteliers and have NO IDEA about hospitality. Save your money for some decent option around the corner