Hotel San Rafael

Starting at

$ 111

Room
Reception
Lobby Lounge

TripAdvisor Review

Based on 395 review

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A stay at San Rafael Hotel places you in the heart of Antigua Guatemala, within a 5-minute walk of La Merced Church and Central Park. This 4-star hotel is 0.2 mi (0.4 km) from Antigua Guatemala Cathedral and 0.3 mi (0.5 km) from Choco Museum. Treat yourself with massages and facials. This Colonial h...

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Property Info

A stay at San Rafael Hotel places you in the heart of Antigua Guatemala, within a 5-minute walk of La Merced Church and Central Park. This 4-star hotel is 0.2 mi (0.4 km) from Antigua Guatemala Cathedral and 0.3 mi (0.5 km) from Choco Museum. Treat yourself with massages and facials. This Colonial hotel also features complimentary wireless Internet access, a communal living room, and tour/ticket assistance. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Business Facilities / Facilities
Meeting Rooms
Reception services
Luggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guests24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWithout elevatorsFast check-inCoffee / tea in common areasAirport shuttle (surcharge)Contactless check-in availableSupport for excursions / ticket purchaseMountain biking nearbyMultilingual teamFree breakfastTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake time to pamper yourself with a visit to the full-service spa. This lodge also features complimentary wireless Internet access and concierge services.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Treat yourself with massages and facials. This Colonial hotel also features complimentary wireless Internet access, a communal living room, and tour/ticket assistance.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    373

  • Very Good

    19

  • Good

    1

  • Reasonable

    2

  • Bad

    0

Travelers profile
  • Business

    19

  • Couples

    204

  • Solo travel

    41

  • Family

    53

  • Friends getaway

    40

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Amazing, we will only return to San Rafael when in Antigua

Reviewed 11 november, 2021

This hotel was amazing all around from the moment you arrive till the moment you need to leave. Full of charm, authentic, amazing location, service was exceptional. We booked room number 7 which was very large and accommodating Beautiful and very private we loved it and recommend it.

Harell302

Highly Recommend

Reviewed 29 october, 2021

This was our first time and in Guatemala San Rafael was the first place we came to. We really enjoyed our stay here and was great way to start our trip. All the positive things you read about this hotel are true which is why we picked it. It’s really pretty, everyone is really nice and the location is excellent. Every morning we ate breakfast on the patio which is a must especially the typical Guatemalan breakfast Pros: -the hotel’s location is centrally located in the middle of everything. You can easily walk to all the attractions, restaurants and shops (not that Antigua is a big place anyway) and is less than a block from the arch -the hotel is really pretty. The courtyard is serene and beautiful and the room we stayed in (#4) was large and comfortable. The large sitting area was used by us a lot and the high ceilings make the room feel even bigger. Large shower and a lot of space to put your toiletries in the bathroom -everyone here is very friendly and we always felt welcomed. Everyone says hello and has a smile on their face which is always something we appreciate Cons: -nothing really major but the room didn’t have much of airflow even with the windows open. There’s a tiny fan but doesn’t do much so at night it was a little hot even though it was cool outside I hunky recommend this hotel and would definitely stay here again. Thank you to all the staff for making our stay a great one

734ryana

Gorgeous Hotel Interior with a Perfect Location!

Reviewed 17 october, 2021

I am glad that we could stay in the luxurious San Rafael Hotel for our midweek getaway trip to Antigua, Guatemala. We stayed in the San Rafael Hotel last week for 3 nights. I am recalling the luxurious courtyard, and I am still immersed with emotion daydreaming in the afterglow of our trip. The guest rooms were very beautiful and gorgeous. My room (#3), the Candelaria, was very clean, comfortable, and quiet. The staff were very helpful, friendly, and courteous. The owners were inviting and friendly. We had an opportunity to see the owners' glamorous residence and their spectacular 360° rooftop terrace view; it was like an architectural masterpiece. I saw the landmark of the Santa Catalina Arch just right there from the owners' magnificent terrace, and also the peaks of both Fuego and Agua volcanoes. The hotel is centered in an unbeatable tourist location. I highly recommend to all art loving tourists to be a guest at this gorgeous architectural accented San Rafael Hotel in Antigua, Guatemala.

mimicalarcon

Incredible hospitality, a peaceful oasis

Reviewed 2 august, 2021

It's going to be difficult to find words to explain the perfection of this hotel. I just completed a four night stay as a solo female traveler and I truly loved the experience. You really can't find a better location - just steps to the Santa Catalina Arch, but once you enter the door to the courtyard, perfectly peaceful with fountains, flowers, plants, and places to relax. The room was enormous. I booked Room 6 (the cheapest room) but there weren't many people staying at the hotel and they moved me to Room 3, which was really nice of them. The bed and pillows were very comfortable and I slept well with a provided fan. I never heard a sound throughout the night. A delicious breakfast is included, served each morning in the peaceful courtyard. There's a menu with several choices, and the meals are all served with fresh fruit, orange juice, coffee, and bread. All of the breakfasts I tried were delicious. It felt really nice to wake up to a table set with a tablecloth, place setting, and everything prepared for me. The most important part of this hotel though were the staff members. They went out of their way to help me with anything I needed. They arranged transportation, they arranged for someone to come to my room to give me a covid test to return to the US, and they answered any questions I had. I wholeheartedly recommend this hotel. I've traveled enough to know that this place is really special. Book it! You'll be happy you did!

cmw133

Never lets you down and the photos you see on here don't lie. Absolutely stunning!!!

Reviewed 23 july, 2021

What a continued positive, uplifting hotel experience San Rafael offers. It's intimate, cozy, exceptionally clean and breakfasts are understated elegance in the courtyard. What better experience than to savor a selection of different menu offerings for breakfast with the background of a bubbling water fountain? Exceptional WIFI, exceptionally safe, and the best part is an exceptionally dedicated, highly professional staff that will welcome you, unlike anything that can be offered from the American counterpart hospitality. Thank YOU San Rafael. I will be back, this time, with more people.

551ronp