Escape to the grandeur of the Grand Canyon where sunlight dances on canyon walls and towering sandstone sculptures cast long shadows on the high desert.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 2227 reviews
Great Location, Grand Canyon Stay
I had mixed feelings about this hotel. I'll list the pros and cons Pros: +Great location, less than 10 mins from the Grand Canyon, walking distance to the IMAX cinema. +Nice Lobby and Restaurant (The food and service were great) +Cool Room (The room cooled down about 15 minutes after turning on the AC unit, it stayed cool all night) +/- Appears to have been recently updated with more modern furnishing and linens, but missing an eye for details (paint job was a bit rough, floor tile on the shower surround, poorly caulked amenities) -Even though at check in they mentioned our room was for a family of 5, there were only enough towels/linens for four. The couch didn't have any linens so I had to ask for those, and there was only 1 tiny bar of soap) Not a big deal, but I thought it should have been prepared for 5 people. -Entering the stairways/elevator was very unpleasant. (Elevator entry was SO HOT and muggy) (The back stairway overlooks all the cleaning supplies and linen carts. I guess.. if you are just looking for a good night sleep and a nice meal, this is a good place to go. If the aesthetic and details matter to you, this might not be your place.
I would recommend this hotel. Very clean and nice! Very friendly staff. No complaints about this hotel at all. Very accommodating staff. Have booked hotels at different places and their website is far different than in person, the grand plaza was true to what they advertised
Enjoyed the stay
I read other reviews and I don't understand why people are complaining about this hotel. I thought it was great. They let us check-in early. We had first floor room with two doors. The room was comfortable. Due to COVID-19, some amenities were not available. Wagon Wheel Saloon food was okay, but bit pricy. Overall, enjoyed the stay.
Trashy outdated hotel
The hotel is trashy. I did not really like it. The only one postive is its location. It is located just a short 7 min drive from the South Rim of Grand Canyon. Also nearby there are some shops and restaurants, if you want to go out. However, the hotel is pretty bad. Only the lobby looks good, the rest needs to be remodeled and updated. My King Bed Room was outdated and it did not feel clean. I found some dusty, dirty spots, basically bad housekeeping. The bed was kind of comfortable. I did not like the air conditioner which was old and nosy. The bathroom was tiny and uncomfortable. I liked the fact of having a bathtub because it was nice to relax there after a long day in the Grand Canyon. That said, the bathtub was small and barely could fit me (I am 6 ft tall). The bathroom amenities were of a very cheap quality and did not really smell nice. In general, this hotel gave me a vibe of a cheap roadside motel which was very basic. If you want to be comfortable and enjoy your room, this hotel is not the right option for you. Also the quality of the hotel does not line up with its price (I payed $125 per night) and I find this price ridiculous for what I got.
We’ve stayed at this hotel before and had a pleasant experience, but this time around nothing was right in our room. The faucet would just trickle water out on full blast, and spray water in every direction. The refrigerator wasn’t functioning, but may be due to the fact that half the outlets in our room weren’t working. This also includes half the lights not working. They hang the ironing board on the back of the door which prevents the door from opening all the way in an already small bathroom. The bed was too small for the bed frame which caused it to stick out too far. The coffee maker didn’t function properly, and they didn’t leave any soap in our room after they cleaned it. After telling the clerk in the morning she said nothing could be done at this time because we booked through a third party app, but the manager would be in at a later time. Overall a far inferior stay this time around.