Based on 103 review
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The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more value at the pet-friendly Quality Inn Van Buren hotel in Van Buren, AR, which lets you relax and focus on the people and experiences that you came for. We are near Fort Smith Convention Center, Fort Smith Regional Airport, AR-OK State Fair and Old Fort Days Rodeo. Amenities include free WiFi, free ample parking, free hot breakfast, free coffee, meeting room, business center, laundry facilities and an outdoor pool. Guest rooms feature a ...More details
Check-out ends at: 11:00
Pool and wellness facilitiesPool
Business Facilities / FacilitiesMeeting RoomsBusiness Center
Reception servicesLuggage storage
Not At All a Quality Level Quality Inn
Reviewed 20 november, 2021
This hotel is very dated, and is undergoing some badly needed updates. The parking lot was a mess, nearby properties were filled with old trashed vehicles, a bus that hadn't moved for months was right outside the front door, and the traffic noise is high. The room was dark. It was motel style with doors to the outside as well as a door to the interior hallway. A small coffee maker in the room and a refridge, and a microwave. No breakfast. At all. There was a grocery store nearby where we got breakfast fixings and ate in the room. The towels were very thin and rough. But the bed was fine and we were able to sleep.
Reviewed 12 november, 2021
I booked the hotel based off of 4.0 from the Choice Hotels website. They currently are not serving breakfast due to COVID-19. This is still the norm it seems. The room is nice and cozy. It is a double occupancy room with two queen beds, a microwave and fridge, and a clean bathroom. When I arrived it was raining and I drove around trying to find the entrance. The Quality Inn sign was barely visible from the road, it needs a new set of light bulbs. The building had no lit signs to indicate which way to get to the property. The building is not lit up outside and actually appeared to be abandoned. I asked the clerk about it and she stated it was because of the businesses nearby. The Motel 6 looks safer than this place does, the businesses are closed right now, light this place. They are doing some renovations on the hallway, I almost wish now I got an upstairs room, I would actually feel safer than having two entrances. The shower in my room gave only one option HOT or HOT. The TV did not work. I was not amused with the reviews. The room was acceptable as long as I only slept in the bed with no intentions of a shower.
Reviewed 21 october, 2021
1 - One of the worst hotel experiences I have ever had. Moved rooms three times because doors wouldn't lock or lights turn on. Front desk showed minimal concern. Called manager and she has not returned phone calls. I would stay far away from this nightmare.
Reviewed 2 july, 2021
Just to let you know there is no elevator and if you are handicapped, this would be a problem. I asked for a first floor room when we arrived to check in at 5:00 PM. They said there was none available and I was told that even if I requested it when I made my reservation, they could not guarantee my request would be honored. Very disappointed with this. We asked about ice and was told the ice machine was not working, but they had some behind the desk. We gave them a bag and received some ice. Breakfast was mediocre. There was real coffee only, no decaf. There was no juice. There was no yogurt, fruit, oatmeal packets, or waffles. They did have some cereal, sausage and what looked like scrambled eggs. They only had 2% milk. We saw little ants crawling on the counter by the cereal. When we were getting ready to leave, I asked for some ice as I wanted ice water. No good. I was told no ice was available and they just started the machine and it would take an hour before ice would be ready. Our room was clean, but the air-conditioner was SO loud. We didn't sleep much. We will not be going back.
Awful even at a cheap price
Reviewed 8 april, 2021
I booked rooms here for employees and owner of our business. I was embarrassed because it was awful. The hotel was under construction and a mess. I was not warned about that at all. Rooms are not cleaned regularly. Front desk hangs up when I call. Trying to check out so to not ever stay there again, but cannot get anyone on the phone and am sitting on hold for agent with corporate for 30 minutes now!!! I would rate a zero if that was an option