Ferradura Resort

we wen´t on a family week-end and there was one 10 month baby. We stayed at side 1 and there is a huge staircase up to the rooms. Impossible to go up with stroller. Rooms and bathrooms are large and confortable, one can hear the noises from the hallway, some guests let the doors open and like to loud talks and drink. Breakfast is correct, good fruits, they prepare upon request omelets, fried eggs and waffles. The access to the Ferradura beach is by a side quiet street, where one can rent chairs or eat and drink in these improvised bars. Beautiful beach, very small waves but unfortunatly this wee end there was a reddish vegetation mixed in the water. Excellent for a stroll along the shore.

Imagine the trip with the kids, a toddler and a baby and you arrive at a hotel that doesnt offer anything to improve this experience, from room services and hotel services to pools were your kids can play, and you weekend becomes a terrible experience... Now think the opposite, the ideal place to take your kids, no matter the age that offers support and makes your weekend paradise,,, is this place!!!

Ferradura Resort, or perhaps Hotel, because this is far from a Resort, is a pleasing hotel in Buzios, nothing terrible that caught up my attention. Restaurant is great, staff is friendly, facilities are mostly new and very clean. I'd like to start talking about the wifi, I had a wifi router inside my room and couldn't connect to it, I called them and the guy that went to "fix" it, didn't do anything other than resenting stuff, which of course I already did and didn't work. In general the wifi quality in this hotel is very POOR, so this is something they MUST FIX as soon as possible. Another issue, this one even bigger, is the pool, it was ridiculously dirty, dead bugs, hair, grass, etc, you could find everything in the pool, they should clean it more often. One last thing that bothers me is the room service, it's really expensive, 30 BRL for a mediocre cheeseburger + fries is a joke, I've been in hotes considered more "luxury" than this one and they charged more down to Earth prices!

We stayed one week on Jan16. The Hotel infra-structure is good but needs attention in several areas. Cleaning of corridors and halls, fixing of showers on steam room, wet bar on the main swimming pool was closed and on the website they showed as one of the features available. Most of staff were not nice and rarely smiled to Customers. Free wifi never worked and even stand alone computers could not cope. The snooker table had damage cues only. The fone in the room had no numbers to know list available, such as reception, room service, etc. No signs available with directions of facilities, not even, opening, closing times. Safe in the room was not working. I required assistance on the first day, the maintenance guy came in, checked and said would return with a new 'safe door', but never came back. Restaurant could have a menu price list at the entrance so people could know in advance how much the Buffett lunch/dinner would cost.

I love it the place nice rooms !! Nice people!! All clean and I will going to stay there on my next trip to Buzios and already recommend to other friends !nice food !! The view is the best from the area!! The beach is fabulous!!! Is very nice and comfort to enjoy by yourself or with friends or family