Hyatt Place Asheville/Downtown

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$ 165

TripAdvisor Review

Based on 1317 review

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Property Location DoubleTree by Hilton Asheville Downtown is in the heart of Asheville, within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. This 4-star hotel is 0.4 mi (0.6 km) from Downtown Market Asheville and 0.5 mi (0.8 km) from Altamont Theater. Distances are disp...

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Property Info

Property Location

DoubleTree by Hilton Asheville Downtown is in the heart of Asheville, within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. This 4-star hotel is 0.4 mi (0.6 km) from Downtown Market Asheville and 0.5 mi (0.8 km) from Altamont Theater. Distances are displayed to the nearest 0.1 mile and kilometer.
- Asheville Convention and Visitors Bureau - 0.2 km / 0.1 mi
- Basilica of Saint Lawrence - 0.3 km / 0.2 mi
- Harrah's Cherokee Center - Asheville - 0.3 km / 0.2 mi
- Grove Arcade - 0.4 km / 0.2 mi
- North Carolina Stage Comp...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
PoolIndoor pool
several
Elevator
Reception services
Luggage storage
Business Facilities / Facilities
Business Center
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Meal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySwimming pool with wheelchair accessParty roomIlluminated path to the entranceUncovered parkingShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesDon't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Free self parkingTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTVTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take time to pamper yourself with a visit to the full-service spa.Take time to pamper yourself with a visit to the full-service spa.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and a spa tub.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suDip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this lodge include complimentary wireless Internet access, tour/tickeTake advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a sauna. AdTake advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services,Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Don''t miss out on recreational opportunities including an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistanceTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelerestaurantElevator

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    757

  • Very Good

    294

  • Good

    122

  • Reasonable

    84

  • Bad

    60

Travelers profile
  • Business

    108

  • Couples

    470

  • Solo travel

    31

  • Family

    389

  • Friends getaway

    131

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Very clean, great staff!

Reviewed 10 november, 2021

Nice location and very friendly staff. Only downfall is you have to pay to park, which is getting common a lot of places. Our room and the entire hotel was super clean so hats off to the cleaning staff. The rooftop bar has great cocktails and small plates.

Washer23

Needs some improvements

Reviewed 31 october, 2021

Check in staff very friendly. We reserved a corner room that was lovely but not up to the standards of other Doubletree properties.(discovered this had been a Hyatt Place 6 months prior). There were 4 pillows on the king bed. Two were the size of couch throw pillows and had chunks of foam inside. Second day we were waiting on the elevator to arrive at the 6th floor. It finally arrived with a housekeeping staff member and her cart. She fiddled around slowly coming out. We spoke, she did not reply and then let the elevator go before we could enter! Our last morning there was a knock on the door at 9:30a. Before my husband could get to the door housekeeping tried to enter unannounced. Thankful for door stops! Lastly I just discovered charges on our bill that are not ours.

sch0enm

So bad I left for another hotel

Reviewed 28 october, 2021

I checked in to the hotel after a 5 hour drive, only to find out eventually the gave my selected and agreed room away. The room they provided was near the elevator and stinky. After complaining I was offered 2 alternative rooms that were the same or worse as the one they gave me. After contacting the manager and discussing my options he agreed to look for a better option and asked to call back in 25 minutes. This was already a issue since talking to several folks took much of my vacation time, but I agree. I called the manager back, and to my surprise, he stated he never talked to me prior. The front desk admitted they had a maintenance employee pose as a manager. It appeared they never had any intention of calling me back or resolving the issue. After a call to corporate office and directly speaking to the hotel manager I left the hotel and found another one. Corporate was no help, the manager appear unconcerned and offered only a refund to leave. Neither person seemed alarmed of the misrepresentation by their staff. After another discussion, they did agree to refund me and provide me with 60000 points. I felt they did the least of what the could to just end the complaint. They could of found me and booked another Hilton hotel but they left me scrambling for one myself through several choices in the area. They wasted several hours of my vacation and caused undue stress. I have traveled all over the world and never felt so disrespected and dismissed as this encounter.

Lois L

Nice hotel with a great location

Reviewed 26 october, 2021

We very much enjoyed our stay here. The staff was very friendly and the location was great. Very walkable to all the nightlife downtown. Special shoutout to Tasha. She was INCREDIBLE! She went the extra mile to make sure that we had everything we needed and was extremely nice and hospitable. The only downside to this hotel was the cost. A bit pricey all things considered. If you stay here, be sure to check out the rooftop bar for the wonderful views.

CKells33

Great hotel and location.

Reviewed 24 october, 2021

Great stay. Recently changed from a Hyatt to Hilton, but it all worked out. Well worth spending extra for a King Suite which has a separate living area as well as a dining area with a great view of mountains. The TVs could use some updating as well as brackets that swivel. Breakfast was included as a gold member. Eggs were't "real" eggs though. And cream cheese wasnt available for toast. But still all good. Shput out to YoYo who checked in on everyone while keeping the cafe clean. Also thanks to Michelle at front desk for being helpful. They all seem to be wearing a lot of hats and trying real hard. The hotel is an easy walk to all the action, but not right in the middle which was nice. We'll be back soon!

Bryce J