Based on 2890 review
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This charming hotel is located in Asheville. The property features a total of 210 accommodation units. This establishment does not accept pets.
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Reception servicesLuggage storage
Unique Stay was worth the price
Reviewed 20 october, 2021
We wanted to have a full Biltmore Estate experience so decided to stay on the property at the Inn. Our room was wonderful with a view of the mountains and the Biltmore House. Staff was friendly; breakfast was fabulous, sunset drinks on the Library Veranda was very special. We highly recommend if you want to give yourselves a treat, in addition to touring the Biltmore one day.
Nice hotel, strange staff advice, lots of upselling
Reviewed 8 october, 2021
My wife and I went to the Inn for several days as a weekend away. The Inn was very nice, room was great, dinner there wonderful. But there were oddities. First, we did not rent a car - couldn't find one. When we asked the front desk to get around, they said "we recommend renting a car". Well okay we don't have one. What about your shuttles to take us around the property? "$18 a day, per person, but we don't recommend them" That alone was odd, especially because we saw them all over (and why at a pricy place, that charges $100 for the self tour of the main house, are the shuttles not free?). But I digress... OK so how about we walk? what is the direction and path to take? "We don't recommend you walk". At that point we just asked for a map and did the hour walk to the house, where we saw at least 6 shuttles moving barely anyone, and rise-shared to town. And that is another subject. There is a ride share called AVL Ride. VERY good and easy, we pre-booked rides, used it a lot. I would think that could come up during the "don't recommend" discussion on how to get around, but it didnt. So it was all very odd, and things are not cheap. Massage good, but upsell at the start ("would you like to explore options for your massage at an extra cost?" Seemed a bit non-luxury. A good stay, but the above makes me advise to stay in town, use AVL-Ride, and just go to the property once for one day.
Views are great. Rooms are nice. Get their breakfast!
Reviewed 3 october, 2021
Very pretty property. The main lobby is gorgeous. The views from the back lawn are phenomenal. The rooms are nice, but maybe a little plain for the price. No refrigerator for drinks and such. Rooms sort of small. I have stayed at the Village Hotel and the Inn. I don’t know that I’d choose the Inn again for what you get in a room and the distance uphill from the village. It was annoying getting down to the restaurants and shops because the shuttles were unavailable due to COVID (only available from parking lots at the Biltmore house). Granted, with shuttles maybe my opinion would be different. I did not visit the spa. We enjoyed breakfast daily in the main dining room which was included in our package. It was very good, but seating filled up quickly. Best to arrive before 8:00am. We had dinner there once, and the food was amazing. You can make reservations for dinner, but not for breakfast. Valet parking was included in our package, so I can’t speak about self parking. I think it was fairly close.
Surpasses all expectations
Reviewed 1 october, 2021
Everything about the Inn was perfect! I’ve stayed at other luxury hotels but the Inn surpassed them all. The staff was friendly and always available when needed. The food in the Dining Room was superb. I will plan our family vacations here whenever we are near. Thank-you for a wonderful three days.
Another Great Birthday
Reviewed 30 september, 2021
I take a solo spa trip almost every year on my birthday to stay in a luxury room, book a a massage and end the day with room service for dinner. This year was wonderful with the great service, great massage and a beautifully-presented dinner in my room. The really nice touch was having the breakfast buffet available again. It had closed due to Covid protocol last year. I have nothing but nice things to say about my stay at the gorgeous inn in an amazing mountain setting.