Renaissance Asheville Hotel

Starting at

$ 300

TripAdvisor Review

Based on 1794 review

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This comfortable hotel can be found in Asheville. A total of 277 277 are available for guests' convenience. As a result of the constant commitment with quality, this null was fully renovated in 2007. The establishment's common areas include Wi-Fi internet connection. The front desk offers 24-hour re...

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Property Info

This comfortable hotel can be found in Asheville. A total of 277 277 are available for guests' convenience. As a result of the constant commitment with quality, this null was fully renovated in 2007. The establishment's common areas include Wi-Fi internet connection. The front desk offers 24-hour reception. The hotel may charge a fee for some services.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    567

  • Very Good

    649

  • Good

    378

  • Reasonable

    130

  • Bad

    70

Travelers profile
  • Business

    385

  • Couples

    675

  • Solo travel

    69

  • Family

    355

  • Friends getaway

    133

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great Experience

Reviewed 16 november, 2021

Based on some of the negative reviews, I almost cancelled my reservation. I'm not sure where these people stayed but definitely NOT The Renaissance. Checked in when we arrived at 3:00PM, staff was friendly and we were given a king room on the 7th floor. Room was clean, well appointed and we were told that due to COVID protocols the staff would not enter the room but to request any amenities. When we asked for extra towels and coffee they were delivered in minutes. Bed was really comfortable, highly recommend this facility.

garykC1472QS

5 pm check-in!!

Reviewed 3 november, 2021

Take notice before booking. Check-in is not until 5pm. This is the latest check-in time I have ever seen for a hotel that is just a standard city hotel. It’s unacceptable. Cancelled and booked elsewhere.

ATL23

With a room rate of $680/night, a guest should expect MUCH better.

Reviewed 19 october, 2021

This place is old, and it shows it's age. Sure, it's leaf season in Asheville, but for $680/night there should be NONE of this. Stains on the walls, old nasty bath fixtures, worn out non-matching light switch plates with some sort of fuzz around them, cheap plastic shower and bath, stains on the desk chair, the lounge chair wobbles and is unsittable and a hair stuck to the wall. Do yourself a favor, and stay somewhere else if you can. There are much better, and more affordable options in the area. I've stayed in HI Express hotels that are cleaner and better maintained than this place. Nothing special here, at all, not impressed in the least, especially for the price.

eclecticmess

Front Desk Manager David

Reviewed 15 october, 2021

David, the front desk manager is super helpful! Very gracious and made our stay so much sweeter. The Hotel, due to covid restrictions no longer offers room service. My son and I needed something sweet to eat! Instead of sending us out past restaurant and store hours, he gave us amazing dark chocolate (in bar form) from the sweet shop up the street.

749raphealc

Worst Marriott stay in years and I'm a pltinum lifer that travels every week

Reviewed 7 october, 2021

This is an old worn out hotel that Marriott put a little lipstick on to dress it up. The rooms were worn out and very dated. My room was dirty with the desk and night stand covered with something sticky that had spilled, and trash from the previous guests on the floor. The fluorescent light fixture in the bathroom flickered all the time, the shower diverter was broken and only luke-warm water in the shower. The wireless internet was down most of our three day stay, requiring us to use our cell phones for hot spots. Their room key card maker broke. There is no Concierge lounge, so they gave us coupons for breakfast, which consisted of cold, runny carton eggs. This was a remarkably bad stay in a hotel, and I travel every week for work.

Tim W