Property Location
With a stay at Fairfield Inn & Suites Atlanta Downtown, you'll be centrally located in Atlanta, steps from Underground Atlanta and 9 minutes by foot from Centennial Olympic Park. This hotel is 0.5 mi (0.8 km) from Georgia State University and 0.5 mi (0.8 km) from CNN Center. Distances are displayed to the nearest 0.1 mile and kilometer.
- Underground Atlanta - 0.1 km / 0.1 mi
- Centennial Olympic Park - 0.7 km / 0.5 mi
- Georgia State University - 0.8 km / 0.5 mi
- Georgia State Capitol - 0.8 km / 0.5 mi
- CNN Center - 0.8 km / 0.5 mi
- Tabernacle - 0.9 km / 0.5 mi
- AmericasMart - 1 km / 0.6 mi
- State Farm Arena - 1 km / 0.6 mi
- College Football Hall of Fame - 1 km / 0.6 mi
- Children's Museum of Atlanta - 1.3 km / 0.8 mi
- Mercedes-Benz Stadium - 1.3 km / 0.8 mi
- World of Coca Cola - 1.3 km / 0.8 mi
- Georgia World Congress Center - 1.3 km / 0.8 mi
- Georgia Aquarium - 1.4 km / 0.9 mi
- Center for Civil and Human Rights - 1.6 km / 1 mi .The nearest airports are: Hartsfield-Jackson Atlanta International Airport (ATL) - 16.7 km / 10.4 mi
- Atlanta, GA (FTY-Fulton County) - 15.9 km / 9.9 mi
- Atlanta, GA (PDK-DeKalb-Peachtree) - 20.5 km / 12.7 mi .
Rooms
Make yourself at home in one of the 156 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Dining
Grab a bite from the snack bar/deli serving guests of Fairfield Inn & Suites Atlanta Downtown.
Business, Other Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
/https%3A//i.travelapi.com/hotels/4000000/3790000/3783800/3783775/f5fa63fb_z.jpg)
/https%3A//i.travelapi.com/hotels/4000000/3790000/3783800/3783775/0a1a3c85_z.jpg)
/https%3A//i.travelapi.com/hotels/4000000/3790000/3783800/3783775/4dd9d317_z.jpg)
Reservation/poor customer service
I had a reservation made at least two weeks in advance for my stay in Atlanta from 6/12-6/15/21 at this hotel. I checked in on my app with no issues noted. I arrived at the hotel a little late due to delayed flight, I updated my check in on the app and received notification that everything was all set. Nothing was needed, etc.i arrived at the hotel like 7:30pm-8pm, when I got in to the front desk the girl was not professional, she was eating and licking her fingers. Then she looks up my reservation to tell me it was cancelled because there was no money on my card for incidentals. I received no call or email asking for another card, instead they told that they tried every card we had on file, which there was only one card. THEY DID NOT EMAIL ME, OR TRY TO CALL OR CONTACT ME AT ALL. Then she said she was going to get the manager outside, and then another staff member said there is no manager, we can't book you no room because there aren't any available, which was also not true because someone behind me walked in and booked a room. Not only did they cancel my reservation, no effort to try to accommodate me and my family were made, no apologies given, then the young lady insulted me and asked "is there any money on your card" and then said well your name is on this list with 9 other guest that was canceled because of declined card. Why didn't your staff at this hotel attempt to contact me regarding my card. My card was never declined because they never tried. My reservation was canceled because they gave my room to a big group that was checking in and needed more rooms, but instead they made up a lie to make room available for other guest and didn't care about my reservation. Very unprofessional and inconsiderate. I really need to speak with coorporate.
Loved the hotel
The bed was very comfortable, and the suite area was newly renovated. Couch, desk/chair, two flat-screen TVs, kitchenette, climate control thermostat, and wireless internet are all included. Staff is very polite and supportive. I spent the most of my day in the hotel and had a wonderful time there.
Nightmare
Please at all cost DO NOT STAY AT THIS SITE.... dirty,rude,nasty to say the least. We stayed here 4/25/02 for 2 days for which our daughter was attending the regionals volleyball tournament...the whole team stayed here...we payed for valet parking with or stay which was 40.00 . The girls has to be on court on Certain times. We would call to have our car pulled up. Was told it might be 20 or 30 mins before they could bring it around...same with calling for it around dinner time telling us that don’t have anyone to pull it around.. we stayed on the 8 floor and we could see a hear people fight screaming with each other all night...and also when we pulled up to check in their was a few men asking for 40.00 dollars for the parking..I told them no not till I went in to check our reservation. Thank goodness I did because it was already charged to our bill.... needless to say this was the most stressful trip I have ever experience..and specially for the girls that was playing their tournaments...took away all of your enjoyment that was supposed to be a fun exciting trip. I would not even give one star but would not be able to post this
neighborhood
In a very bad neighborhood & valet parking is in a public garage where windows are smashed out of a car. Trains nearby. App said we got early check-in but we were denied upon arrival. Breakfast is not provided but website says it is. 2 bath towels & 1 hand towel provided for 4-person occupancy. It is clean.
They should lose their Marriott badge...
I have to say...I usually do not think much of the service by a hotel. They check you in. Serve your breakfast. Attend your room when you leave for the day. I have traveled for business for the last 20 years very regularly and it is rare that I get service that I would consider terrible. But this Fairfield Inn will be my first. I booked myself via the BonVoy app for last weekend and the Big South volleyball tournament. We checked in early due to the early morning start. Since our room was not ready, I was allowed to park my car until check in that afternoon. The Valet said to get "The Big South" rate. We checked in that afternoon. By 7 pm we realized that the heat was not working. It was in the 30's that night and we called the front desk who sent maintenance up to "fix it." It worked for about 30 minutes. I did what he did and it kicked on again. By 9:45pm it stopped working and turned off altogether. I called down to the front desk again and was told someone would be up. No one showed. At 3am, I got up to see if I could get it to work again. It turned on but only blew out cold air so I turned it off after 20 minutes. At that moment it was 62 degrees in the room. The next morning when we left for the tournament, I let the front desk attendant know about the heat. She did not apologize at all...Just said "I will have maintenance look at it when they get here." We got back to the room and decided to check out a day early. The gentlemen told me that if I could hurry up, he would not charge the next day's charge. We went upstairs to grab everything and check out. The temperature in the room was still 62 degrees and the heat would not kick on. When I checked out and asked about the Big South rate for Valet parking, I was told that I needed a "code" that was not on my profile. I asked where I could get that code and was told "It's too late. You would have needed that at check in. On top of all of this...I wake up Sunday morning to see that you did charge my card for the second night. Now I am being told that even though I see the charge and no refund, that it was definitely refunded. This place does not hold up the standards of a Marriott property!