Based on 21 review
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This hotel is located in the heart of the downtown area, next door to the CNN building and just 1 block from the Philips Arena. It is 1 minute's drive to the Atlanta Convention and Visitors' Bureau and the City Segway Tour, 3 minutes to the World of Coca-Cola and only 4 blocks from both the Georgia World Congress Center and the Georgia Aquarium. The Millennium Gate is 8 minutes away by car, the Fernbank Museum of Natural History is 12 minutes and East Point is 13 minutes. The hotel is 17 km from Atlanta Airport. This charming boutique city hotel is completely non-smoking and comprises a total ...More details
Check-out ends at: 11:00
Great visit and quiet, comfortable room! It’s hard to find a quiet room in Atlanta on a Friday night—slept great.
Reviewed 13 november, 2021
Great visit and quiet, comfortable room! It’s hard to find a quiet room in Atlanta on a Friday night—slept great. The employees are very friendly—from the front desk, cheerful server at breakfast, bartenders, and the housekeeping staff. Booked again for another work trip next month!
Great Boutique Hotel with Amazing Service
Reviewed 16 october, 2021
Stayed here for one night after an event at the MB Stadium. Great location close to MB, CNN, etc. I was a bit leery given some of the negative reviews, but we had an amazing time, service, and cleanliness. We stayed in the penthouse suite, which was gorgeous with three walls of windows overlooking various parts of the city and a beautiful bath tub. The room was very clean and housekeeping even made towel animals on our bed! The art was eclectic and provided some good conversation and laughs. The furnishings were super unique (velvet, textures, colors, etc). The shower was AMAZING with dual rainfall shower heads and two walls of body jets. The towels were super fluffy and the toiletries smelled good (bamboo lemongrass). Housekeeping was quick with requests and everyone followed COVID protocols. The best part of the trip was the receptionist, Cherry. Both my partner and I travel the world and we both agreed that she was one of the best hospitality professionals we've ever had: super friendly, professional, and really went out of her way to make a special touch. She deserves a raise and a promotion (else I'll hire her at my business)! The only downfall was the food. Breakfast was boxed: mix of eggs, bacon, and a cold biscuit. There was no room service offered and hot food was only available between 4p-10p. For this caliber hotel, I expected better food options. We also visited the rooftop bar: the bartenders weren't the friendliest, but the ambiance was nice and the views were gorgeous, especially at sunset. We enjoyed the acoustic music and ample seating. Overall, I definitely recommend this as a small and unique place in the middle of the city. We will definitely return!
Do NOT stay here
Reviewed 25 september, 2021
If I could rate this as negative stars, I would have done so. I have been a Marriott preferred client for years. No longer. This could very well be my last stay at a Marriott property. Upon check-in, we went to our 10th floor, $365/night room. The 10th floor had a musty smell but the room seemed fine. We were also told that there would not be daily service, we should just call if we needed anything. The next morning, we noticed that the shower door did not close properly and the bathroom floor was flooded after each shower. Rather rapidly used up all the towels. When leaving this morning, shared that there was an issue with the shower door. The woman at the desk was lovely, asked if we wanted it repaired. We said no, we were leaving the next day. Please just remove the soaking wet towels and bath mat and bring fresh towels an a new mat. Got home this evening to find the old towels sitting on the shower floor, no fresh anything in sight. Went down to the desk. The gentleman manning the desk was on his phone and had earbuds in. it was clearly an inconvenience for him to pause his activities, but he valiantly stopped his activities to rudely proclaim that my negative energy was imposing on his space. I shared the events of my stay at the hotel and asked for new towels and a bath mat. After several requests, he got me a pile of linen. I went back upstairs only to see that there was no bath mat. I brought my dripping wet towels back to the lobby and asked for the bath mat. Which I received after a 5 minute wait. He also refused to take the wet towels and suggested I drop them on the floor. Which I did at his request. Oh, he also shared that he was the manager. So between the musty smell, which has to be mold, the utter disregard for client service and basic human decency, I really cannot recommend this hotel - stay away for your own good.
Not honoring a reservation.
Reviewed 4 september, 2021
How can a hotel not honor a reservation? I reserved a room over 2 months ago and all they said was sorry we over booked. And the manager wouldn't even speak to me. I am 61 years old and have rented 1000's of hotel rooms and never has a hotel not honored a reservation. I will NEVER book there again.
Reviewed 26 august, 2021
this place is beautiful and is close to absolutely all the attractions. Your staff is very attentive and professional and the cleanliness is excellent. I will definitely I will come back to this hotel