Based on 304 review
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This hotel enjoys a convenient setting adjacent to the Metra Station in Aurora. This award-winning hotel offers a great location from which to explore the delights that the area has to offer. Guests will find themselves within easy access of Chicago, Naperville, Odwego and Sugar Grove, as well as a seemingly endless array of shopping opportunities, dining options and entertainment venues. This charming hotel greets guests with style and charm, welcoming them into the soothing surroundings of the lobby. The guest rooms are beautifully appointed, providing a relaxing setting in which to work and...More details
Check-out ends at: 11:00
Reception servicesSafe box
Great location, but...
Reviewed 7 september, 2021
We booked it for a wedding locally, & looooved the Two Brothers restaurant across the pkg lot. The room was fine, grab & go free bk'fast was tasty, great staff. However we were told at front desk on ck in 8/19 local calls to area code 630 were free. On ck out we found $14 in charges for 14mins of calls! Andrew had told us it was free, & west Aurora is very close to west Batavia, so we were very disappointed & surprised. I also tried to do the survey sent by Jay the COO on 8/25, but couldn't even get in on the website, cursor just kept spinning. It included a chance to win 25k points, so maybe that was the problem. ;)
Amazing staff but disappointed...
Reviewed 21 february, 2021
First, we have stayed here three times in the last 18 months. My husband is a Spire Elite member and has stayed at many, many IHG properties across the country and always comments on the amazing staff (Andrew is ALWAYS so friendly) and the cleanliness of the property. I was however VERY disappointed that the hot tub suite was not being booked at this time and hasn’t been since last March! Suites were still advertised on the site during booking so we were very much looking forward to an upgrade only to find out the owner is not allowing them to be rented. Upgrade would have been easy since there were very few cars in the lot so it was clear there were plenty of rooms available. We chose this location specifically for the hot tub suite room. Andrew was very apologetic about it all and we did get a room with the WOW shower which was great.
Always very impressed
Reviewed 18 december, 2020
I stay at this hotel often for business travel while in Chicago and especially during Covid, I thought it was paramount that I write this review. This hotel, the staff and all of the amenities have been hands down the best I have seen. The rooms are meticulously clean. So much so that they even smell fresh and sanitary. The staff, while having to ensure their safety and the safety of others, always has a smile on their face, even behind the mask you can tell that they are smiling and truly enjoy their job. I have been witness of all amenities getting cleaned and sanitized daily. I had the pleasure of speaking with Arron who is the hotel manager to provide my feedback and he was not only pleasurable to speak with, you can feel his passion for his hotel. Admittedly, I am not a fan of many hotels, especially during a pandemic, however, my stay at this hotel always meets or exceeds my expectations. Thank you staff for always making me feel welcomed on my many of stays and I look forward to many more.
Reviewed 16 february, 2020
This hotel is super convenient to downtown Aurora and the train station. Walking distance to Two Brothers, a fun restaurant and pub. Hotel staff was awesome. Great breakfast. Very quiet stay. Small fitness center was available when I needed it. Good pool.
Clean and Relaxing
Reviewed 15 february, 2020
I'm not a fan of staying in hotels, but I definitely will be staying again in this one! The hotel was very clean. The decor was NOT outdated. The employees were friendly and helpful. There was a nice variety of hot and cold breakfast choices. Our double queen room even had a large seating area. The spacious business area has everything one would need. Oh, and I can't forget my husband's favorite, the free chocolate chip cookies!