Based on 78 review
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This lovely hotel is set in Austin. null can make good use of the wireless internet connection available at the public areas of the null.
Check-out ends at: 11:00
Pool and wellness facilitiesPoolOutdoor Pool
Great place to stay!
Reviewed 28 november, 2021
We stayed here while visiting with family for Thanksgiving. My room had a full stove w/ oven. I was able to entertain family comfortably. Great staff, great customer service. Nice, clean, accommodating. They also offer breakfast in the mornings. I will definitely stay there again.
Reviewed 24 may, 2021
An interesting experience this past weekend. The staff was top notch, room was excellent and breakfast & attendant very good. Now the bad. There is practically no parking. My instructions were to park anywhere just don’t block in anyone. We had to forgo going out or we would have to park at a bank nearby.
Horrible Customer Service/Zero Professionalism
Reviewed 30 december, 2020
Reservations was made, requested early check-in, totally understand that it is not a guarantee. Arrived at the Residence Inn clerk informed me room was not ready, but I would get a phone call once ready. I received the phone call at 2pm. Arrived at 2:20 only to be informed by the same clerk that the room was given to another guest. The manager Carmen started in a nasty condescending manner that early check-in is not guaranteed, which I was well aware. Manager did nothing to resolve the situation. I canceled entire reservation, and will not be using Marriott in the future if this is how they treat customers that have been loyal for year's. The end!
Comfortable Room With Street Noise
Reviewed 15 november, 2020
The hotel and room was comfortable and staff, friendly. The bed was comfortable and walk-in shower convenient. The only drawback was the street noise from vehicles. The location though is ideal and next to the Domain.
Too many compromises
Reviewed 3 august, 2020
First, this is a relatively new/refreshed RI with nice rooms. However, someone made the decision to make all the rooms the same. So, if you like a studio, you'll love the hotel. Want something bigger? Not available. Trying to use your status to upgrade? Nope. Next, what makes an RI and RI is the breakfast and afternoon snacks. Well, with COVID, forget about either. You get nothing other than free muffins and apples in the morning similar to a Comfort Inn. Coffee? No. Use the crappy in-room coffee maker and coffee. Creamer? Better like powder as that's all that's available. They could do so much more to ensure that there was a higher level of food consistent with an RI experience. Making it look and act like a Comfort Inn is not going to cut it. As well, they should be far more upfront about the fact that all rooms are the same. If I had known that, I would have chosen a different hotel.