Based on 944 review
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Amenities in this room:
Max 3 adults
Max 1 child -
by 6 years
HOTEL D'SINTRA UNFORGETTABLE MOMENTS, IN AN IRRESISIBLE PLACE. AND VERY SATISFACTION THAT WE COME THROUGH THIS PRESENT THE HOTEL D'SINTRA STRUCTURE AND SERVICES. BEGINNING WITH A BRIEF DESCRIPTION OF YOUR PRIVILEGED LOCATION ON THE SANTA CATARINA COAST. SITUATED IN THE CITY KNOWN AS THE CATHARIAN CAPITAL OF TOURISM, BALNEARIO CAMBORI HIGHLIGHTS BEFORE EVERY STATE FOR THEIR SINGULARITY OF LIFE AT ANY TIME OF THE YEAR, THE UNION OF THEIR BEAUTIFUL AND ATTRACTIVE PARADISTIC BEACHES , VARIOUS GASTRONOMY IN NICE AND UNCONTRACTED ENVIRONMENTS, AND THEIR FAMOUS NIGHTLIFE, CONTRIBUTE TO THE FORMATION ...More details
Check-out ends at: 12:00
Reception services24 hour reception
Transport optionsPaid garageParking
Food & BeveragePublic Restaurant
Pool and wellness facilitiesPoolOutdoor PoolFree fitness centerIndoor pool
severalFree WifiWheelchair Accessibility
Business Facilities / FacilitiesAuditorium
Very good and reasonable price !!!
Reviewed 7 november, 2019
Very good and reasonable price !!! The Hotel has good service, very clean, large rooms, great breakfast and very well located. The leisure area is very good and the view is amazing. We liked a lot!!!!
First impression is always which remains... and it was awful...
Reviewed 15 january, 2018
As the first impression is the one that remains, I would like to register the situation we faced on our arrival at the hotel ... Our staying period would began at 2:00PM on Jan 3rd. However, as we were arriving by car, coming from another city, we arrived a little earlier at the hotel, around 1:30PM. In order to have no doubts, I will repeat: we arrived at the hotel around 1:30PM, 30 minutes before the "official" start time of our stay. As soon as we parked the car in front of the hotel in order to take our luggage off, an attendant asked us if we were already staying. We answered "NO" once we were arriving at that moment. The hotel attendant, then, stopped any movement to help and requested us to go to the reception. We began take the luggage from the car on our own, but strangely, none of the three attendants who stood there at the front door of the hotel stirred a muscle to help us. They merely reinforced that we could not leave the car there in front of the hotel and that we should talk to the guys in the front desk first. Again so you do not forget: this situation happened 30 minutes earlier the time we could “officially” check in at the hotel. Arriving at the front desk, the desk clerk indicated that our stay would only begin at 2:00PM and that, until that time, the hotel could NOT: a) Take our car to the hotel parking lot (ie we would have to remove the car out of the hotel front door, find another parking lot and pay for it). I even questioned whether, in order to save our time of having to find another parking lot (which would keep our car parked for 30 minutes only), we could pay an additional / extra charge to use the hotel parking lot for that extra period. The desk clerk, always politely but without the slightest discernment of the absurd situation, indicated the additional payment was also not possible; b) Keep our bags in the hotel's luggage storage. According to the desk clerk, this service was reserved for guests who were leaving the hotel, that is, the guests who had checked out at 12:00PM and would still stay on the beach / town for a few additional hours. For customers who were arriving (our case), the locker service was not available. So, I only had one alternative: leave my family taking care of the luggage at the reception, remove the car from the entrance of the hotel and stay driving on the streets until 2:00PM... This hotel doesn't have any room service and/or restaurant working at night. So, if you are hungry at night, you need to go out or call another restaurant.
Reviewed 10 october, 2017
it's a wonderful hotel, wich counts with a very good service; either hotel or gastronomic, the workers are very kind, with a very good disposition, it has a secure atmosphere and just the hotel itself is beautiful with a gorgeous view of the ocean and the best of it is that its near everything!
Reviewed 1 march, 2017
It' s an amazing place to rest and have fun ! Excelent food and a great location . Not so expensive . I would repeat the experience woithout any doubt. The beach is so close and the weather in sumer time helps to have an unforgettable time
Unpolite, disrespectful and old installations... Location is good.
Reviewed 21 december, 2016
This stay at D'Sintra Hotel was with my wife and kids (5 and 6 years old). We arrived in the evening and, at first we got a good impression at the front desk, the evening staff was very friendly. They mentioned the hotel was really crowded with hundreds of teens from Chile, they were very active and taking over the whole hotel. I expected a not so quiet stay then. Along with us were my parents who arrived some minutes earlier and got a great upgrade to a bigger and quieter room. Also during our check in we were told that in the first nght we wouldn't be able to get the upgrade, but this was granted from the second night on. The first night was messy, our first room was right in front of the elevator and the teens were really loud and they were up until really late. Around 3:30 am we got a phone call, it was a Chilean boy and then later on someone rung our door bell... Very tired from the trip and with two little kids, this was really anoying... After this busy and messy night we got up really tired, after a terrible night of sleep... we went to the have breakfast and then to the front desk to check our promissed upgrade. We had the most terrible experience ever with the morning front desk staff. They said that the other guys couldn't have given us that promissed room because someone else was booked (the previous night I've seen them checking at the computer before promissing). The gentlemen were very unrespectful and unpolite, I asked to call up their Manager. When the Manager comes, an awful surprise, he was even worse than the other two. He told us that if the evening staff could not have promissed and he would speak to them about it. In addition, he mentioned that if the evening staff promissed my upgrade, they would be able to deliver, even if they have to build up a new suite. For me this kind of treatment during my vacation is unacceptable, mainly coming from the Manager. The guys from the Evening staff are representing the hotel and the expectation created must have been fulfilled... We were really upset and angry about this situation but we had plans to go to Beto Carrero Park and we couldn't waste more time with those people who didn't deserve and wouldn't anyway solve anything... After getting back to the hotel, we asked the same friendly and polite staff from the evening about the situation, they appologized and offered another room, not as good as the promissed one but better than the smoke-smelling one we were at. The only problem was there was just one double bed and we had two kids to sleep... After almost an hour they were able to assemble one single bed and they didn't have another one for the second kid, no solution was proposed from them... I needed to get the mat put on the floor and set up the second bed on top of the box myself... The next day they provided a second single bed so they could sleep properly (on the third night). Apart of the poor and grose treatment let me talk a little bit about the Hotel... The Hotel is well located, in front of the ocean, the view is good from some apartments. The installations are a old and worn out, many signs of lack of maintenance are visible: windows do not close properly, faucet is dripping, the pilars at the lobby are very scrachted, the carpets are really worn out and smell a bit... There are some restaurants around the hotel, but I wouldn't recommend the room service. It took more than an hour to cook 2 burgers and a simple steak and chicken. The garnish (Risotto) was cold and sticky, not like anything we could expect from a Risotto. The beach in front of the hotel was poluted and not proper for bathing. They charged for parking an absurd value. This was the most unpleasant hotel stay I've ever had. Definetely not recommend for anyone.