Check-in - Check-out

2 adults - 0 children - 1 room

Charltons Banff

987 TripAdvisor Reviews

See all

According to guests, it's ideal for:

When you stay at Charltons Banff in Banff, you'll be in a national park, within a 5-minute drive of Banff Lake Louise Tourism Bureau and Tunnel Mountain. This hotel is 3.3 mi (5.2 km) from Upper Hot Springs and 3.5 mi (5.7 km) from Banff Gondola.Stay in one of 65 guestrooms featuring LCD television...

More details

4

Quarto luxo, 2 camas Queen

2 Queen Beds

Internet - Free WiFi

Entertainment - 37-inch LCD TV with cable channels

See more details

Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

Immediate booking

5

Loft

1 King Bed and 1 Double Sofa Bed

Layout - Bedroom, living room, and sitting area

Relax - Firep...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

6

Suíte

2 Twin Beds and 1 Queen Bed

Layout - 2 bedrooms

Internet - Free WiFi

Entertainment<...

See more details

Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

Immediate booking

5

Quarto luxo, 1 cama King, Vista para a montanha

1 King Bed

27-sq-foot room with mountain views


Layout - Separate sitting area

Internet...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

6

Quarto luxo, 2 camas Queen, Vista para a montanha

2 Queen Beds

27-sq-foot room with mountain views


Layout - Separate sitting area

Intern...

See more details

Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

Immediate booking

4

Quarto luxo, 1 cama Queen

1 Queen Bed

Internet - Free WiFi

Entertainment - 37-inch LCD TV with cable channels

...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

4

Quarto luxo, 1 cama King

1 King Bed

Internet - Free WiFi

Entertainment - 37-inch LCD TV with cable channels

F...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

Property Info

When you stay at Charltons Banff in Banff, you'll be in a national park, within a 5-minute drive of Banff Lake Louise Tourism Bureau and Tunnel Mountain. This hotel is 3.3 mi (5.2 km) from Upper Hot Springs and 3.5 mi (5.7 km) from Banff Gondola.Stay in one of 65 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.Enjoy recreation amenities such as an indoor pool or take in the vi...

More details
Check-in starts at: 16:00

Check-out ends at: 11:00

Property Amenities

several
ElevadorEstabelecimento para não fumantesFireplace in lobbyCofre na recepçãoTrilhas para caminhada/ciclismo nas proximidadesWheelchair accessible parkingDepósito de bagagensFront desk (limited hours)Estacionamento grátis sem manobristaTerraçoWi-Fi grátisNúmero de piscinas internas: 1Estacionamento (vagas limitadas)Disponibilidade de passes para esqui

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    252

  • Very Good

    393

  • Good

    211

  • Reasonable

    75

  • Bad

    56

Travelers profile
  • Business

    15

  • Couples

    485

  • Solo travel

    21

  • Family

    285

  • Friends getaway

    73

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Cosy and convenient

Reviewed 16 september, 2021

My husband and I stayed for an extended weekend (four nights) and found it to be just right for our needs and budget. Easy to get to all the shops and restaurants while far enough to be quiet when we needed a rest. The pool and hot tub area are very pleasant and relaxing.

FeatherTrue

Great place to stay!

Reviewed 13 september, 2021

Don't hesitate to stay here, we had a loft room and it was great. Very comfortable bed, good shower pressure, well kept and clean room. We were able to also book ourselves into the pool for the 30 min timeslot, and we also enjoyed that. Very friendly front desk staff. Overall we were very pleased and definitely recommend this hotel!

Sharon S

Great!! Pleasantly surprised!! Poor Restaurant service!!

Reviewed 12 august, 2021

We booked Charltons as every other hotel in Banff was either fully booked or charging exuberant prices! We booked the deluxe room with a mountain view. We were pleasantly surprised!! It was a huge room, clean and modern! Great mountain views and the windows have electric blinds Very polite and friendly staff, parking can be a bit tight/ we do drive a truck, however the kind gentleman at reception allowed us to park up in front of the hotel- which was well appreciated as we have a baby! The only reason why I have not given the hotel 5 stars- is the poor service from the restaurant- Evergreen. We ordered breakfast ( Room service) in the morning - and after an hour we hadn’t received it, only to be told that the restaurant tried phoning us to ask us how we would like our eggs!! We received no such phone call. After another 30 min- we were told that someone tried to deliver our food but no one was in the room, and we had the same excuse again after another 30 min of waiting!!! We finally gave up and drive down town!! They wasted 2 hours of our time, which I can never get back!!! Such poor service has definitely let down the hotel!!!!

Anaes20

Not impressed

Reviewed 5 september, 2020

We arrived yesterday for our 3 night stay and I wish we had booked another hotel especially for the price we paid. Dirty rooms - I ran my finger over the side table and it was full of dust so it was obviously not cleaned properly. We tried to nap in the evening after a long day of driving and couldn't as the walls are paper thin and we could hear our neighbours repetively slamming the water taps on and off and dragging chair noises for over half an hour. Honestly the photos they posted online for the room were a lottt nicer than what we got in person. Online they are renovated and modern and in person its like a roadside motel. My boyfriend and I are not impressed and upon making a complaint at the front desk we recived a free drink coupon to make up for our bad experience. Wow. Overall I would not recommend this hotel and am excited to leave.

mikaelas878

Clean, comfortable, friendly

Reviewed 4 september, 2020

This is an older hotel, but has been maintained well and modernized. We used to call this type a motor hotel - it is raised up so cars can park underneath at ground level, while most of the rooms are up stairs to 2nd and 3rd floors. There is an elevator for those who may need. The all cedar log construction gives it a rustic look. Our room was on the main floor at the back, away from traffic noise. Two queen beds. A huge modern bathroom with both a tub and shower. Flat screen TV with cable channels. With the COVID19 panic-epeic, there was no daily housekeeping. But not a concern for us. Breakfast is included but had to walk half a block to sister hotel’s restaurant. Fixed meal of croissant, bacon, fruit cup and choice of e3gg style - quite adequate. Only a few blocks walk along Banff Ave to downtown shops and restaurants.

food_reviewer45