Wonderful staff and great rooms - perfect for a weekend stay!
Reviewed 15 September, 2021
What a fabulous stay we had at the Clayton Crown Hotel - and it was made all the better with the staff, notably Francesco on Reception, who went out of his way to give us a great birthday celebration and made us feel very welcome indeed!
The rooms are fabulous and the beds are comfy; the facilities are great; and the staff are all wonderful. For our stay in London, the Clayton Crown Hotel was perfect for us - and even when we had trouble with our room, they were more than happy to help us out.
It’s not the part of the city where there’s always lots going on, but for the location and the experience, I’d certainly be more than happy if I returned back!
Highly recommend for an event
Reviewed 15 September, 2021
We held our Barmitzvah in the Ivy Suite recently. Although initially I had a few issues with the organisation and communication from the hotel, when they hired a new event coordinator called Rianna, everyone ran amazingly smoothly. She is fantastic. The venue is great for a party and everything went brilliantly. I can’t thank Rianna - and Alison in sales - enough for all their help.
Reviewed 11 September, 2021
I booked a room at this hotel as we held my mothers funeral do here. I can't praise the staff enough. The hotel is light airy and surprisingly quiet. Our room was lovely and as I said very quiet. The bed was very comfortable too. Breakfast in the morning was waiter served and delicious. It was hot and such a big portion so will set you up for the day. I have had to contact the hotel regularly to confirm details and the staff have been the best. Special mention to Alison who has been so helpful and the reception manager who was so friendly to us. All our guests were impressed by the look of the hotel and enjoyed the buffet food.
It was easy to park in the basement for our guests which is a godsend in London. I hope I don't have to stay in this hotel again for such a sad occasion but I definitely would if I was having a night out in london. Buses outside the door. Underground and overground close by. I have given the Clayton Crown 5 stars for all the above reasons. Thank you to all the staff.
The Circular Hotel
Reviewed 6 September, 2021
There was parking available underneath this circular hotel. The reception was massive and regency-looking, with plenty of seating areas on marble flooring, indoor palm trees and a railway-looking pub opposite the reception desks. The pub had a dining area behind the bar and upstairs which is where breakfast was served. Breakfast was great and consisted of hot food such as a full English and made to order items like omelettes etc. There was also cold foods such as pastries, cheese, cereal, yogurt etc Dinner was tasty too and reasonably priced. Luckily for us there was TV in the dining area showing the football.
Check-in was quick but the receptionist was not informative as I had to ask about everything like Wi-Fi, breakfast time etc. Behind the side of the reception desk was a mini shop and in front of the revolving doors to enter the hotel was an outdoor seating area.
A circular stairway leads upstairs to the balcony and downstairs to the swimming pool. Upstairs, the balcony overlooks down into the reception and there was a grand piano and plenty of seating areas with coffee tables and plants, giving it a homely feel and a great place to socialise. The swimming pool downstairs was not open for use by hotel guests as a private company was running lesson from it. There was a gym for hotel guests which was well equipped but too hot as the air conditioning wasn't working.
The carpeted corridors lead to the spacious room which was closed with a seal marked "Clean and Sealed". There was a built in wardrobe on the left and the bathroom on the right as you entered the room. In the wardrobe was a safe, an iron & ironing board. Also in the room was a standard double bed with bedside tables either side that had a drawer at the top and a drawer at the bottom with a gap in between and lamps incorporated into the headboard. There was a dressing table unit consisting of 2 cupboards on one side and 3 drawers on the other with a mirror above and a small flat-screen TV & a lamp on top of it. There was also a hair dryer in one of the drawers and tea & coffee facilities in the cupboard. A coffee table holding a form for requesting additional bedroom items with arm chair was in a poor condition and in need of refurbishing. The air conditioning in the room also didn't seem to work either so the room was very hot but luckily the windows open fully. Our view was just of the glass roof of the reception.
The bathroom had a single sink with a large mirror above, a bath with the shower incorporated, and wall mounted soap dispensers
Wedding/events in Clayton Crown Hotel
Reviewed 5 September, 2021
I had my wedding in Clayton Crown Hotel last month and I will be very honest with my opinion. I found this hotel by chance as I was desperate for a venue in June 2021 to have a wedding in August 2021. I was looking at places that were suggesting 4 K for 40 guests that only includes food and place. It was way above our budget. I found this venue which they had an amazing option which was the Sala room for 39.9 pounds per person max of 70 people. I had 40 people with drinks which costed me around 2 K. Amazing price from the get go. We had a bit of a hiccup with temporary event organiser? they got moves/quit during our prep. My honest opinion is that they were not very competent. They have certainly left the hotel. But then we were introduced to Rianna Hutton and she is well above amazing!! She was sent to us to help us and I can't even explain to all of you how amazing she is. She is super organised, very dedicated, and very professional. Her staff during the day of my wedding were all amazing. They made sure all the guests had their food options. We also worked with Alyson Dolan who is equally professional. My event was successful. Thank you Rianna for all the help!! Couldn't be more thankful that we got you as an event manager from the hotel.