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Don't waste your money
Opinión escrita el 12 de Septiembre de 2021
Checking in told to park at back as it was close to our room. No lights, under construction and very sketchy. Ended up parking at side where better lit. Room 104 assigned. Broken screen door which wouldn't open, carpet filthy, hand prints and smears on furniture and headboard, someone else key left in room, bathroom...don't get mem started. Dead bugs and actual mud in tub, used face cloth on counter, walls are dirty and marked. Beds were super uncomfortable and the pillow was hard and heavy. Would have slept on floor if it was clean and not scattered with someone else debris. Only stayed because it was late and no other hotels in area with rooms available. So disgusted. Were those homeless people in the back lot or just drug dealers. Not a safe area. Definitely not for family. Never again. Waste of money and no sleep.
Couldn’t stay there
Opinión escrita el 7 de Septiembre de 2021
Upon check-in a female breezed by the reception desk and said “you got toothpaste?” She was handed a tube and I thought this must just be a service offered. After booking two rooms I went to unlock the patio doors and was greeted by a couple waving to me from lawn chairs.
I then returned to our vehicle to what looked like a possible drug deal being completed and my daughter saying we have to get away from here. We nevertheless drove around to the back where the rooms were, passing many young people lounging on stair steps and around the hotel. Meanwhile an Ontario Works van dropped off many more of these young people.
We had 2 children with us and would not let them stay in this environment and I cancelled the rooms.
While it is good that we are taking care of those in need the hotel is not a good place to bring young children.
Avoid it if you can honestly.
Opinión escrita el 29 de Agosto de 2021
As I’ve read reviews talking about catering to the college crowd, I’ve realized that actually, they’re catering to the shelter kids. Had to fight to find a room with no little bugs jumping around. I’d say if you could avoid it, do so. It’s sad because you know in the end, that they know that they could, and need, to do better.
Get what you pay for
Opinión escrita el 11 de Marzo de 2020
All in all it’s ok you get what you pay for.
At check in there were 2 staff present unfortunately 1 was actually working and the other was more interested in playing on a laptop and talking to the other employee than both checking in the customers.
Room itself was ok bed comfortable the fridge was noisy and they had left the heating on high so I had to open the window to cool the room down.
They have a pool and hot tub only noticed the hot tub when l was leaving otherwise would have checked it out.
Breakfast is ok kept small scrambled eggs and sausage toast jams etc.
run down & noisy
Opinión escrita el 16 de Febrero de 2020
booked a 2 night stay as we were skiing at snow valley
room and hotel smelt like they were spraying fabreze around to mask an underlying odour so it was over powering.
bathroom & room dated and tired so went to bed early only to be woken early hours of the morning by kids running up and down hallways and idiot in room above stomping around (god knows what they were pacing up & down for???) until 4.45am
checked-out next morning after complaining to front desk (looks like we were not the only ones to complain) got $50 off our one night stay and an apology from the lovely girl on reception.
breakfast was good eggs bacon, cereal, waffles, toast, bagels, coffee, tea, juice etc