Check-in - Check-out

2 adults - 0 children - 1 room

The Centro Hotel & Residence by Orchardz

46 TripAdvisor Reviews

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According to guests, it's ideal for:

With a stay at The Centro Hotel & Residence by Orchardz in Batam, you'll be within a 5-minute drive of Kepri Mall and Drak Bike Park. This hotel is 3.3 mi (5.2 km) from Batam Centre Ferry Terminal and 3.7 mi (6 km) from Grand Batam Mall.Make yourself at home in one of the 51 air-conditioned rooms f...

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6

Quarto superior

1 King Bed or 2 Twin Beds

366-sq-foot room with hill views


Relax - In-room massage available

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

6

Deluxe Balcony

1 King Bed

396-sq-foot room, balcony with hill views


Layout - Separate sitting area

Re...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

5

Deluxe Room

1 King Bed

344-sq-foot room with city views


Relax - In-room massage available

Internet...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

Property Info

With a stay at The Centro Hotel & Residence by Orchardz in Batam, you'll be within a 5-minute drive of Kepri Mall and Drak Bike Park. This hotel is 3.3 mi (5.2 km) from Batam Centre Ferry Terminal and 3.7 mi (6 km) from Grand Batam Mall.Make yourself at home in one of the 51 air-conditioned rooms featuring kitchenettes. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.Take advantage of the hotel's room service (during limited hours).Take in the views f...

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Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

several
Check-out expressoBusiness centerJornais grátis no saguãoTelevision in common areasCofre na recepçãoNão acessível para cadeira de rodasServiços de lavagem a seco/lavanderiaNumber of meeting rooms - 1Free RV, bus, truck parkingAcesso aos andares superiores feito apenas por escadasAssistência para passeios/bilhetesServiços de conciergeDepósito de bagagensDesignated smoking areasLavanderiaEstacionamento grátis sem manobristaRecepção 24 horasTerraçoWi-Fi grátisTraslado de/para o shopping center (sobretaxa)JardimMicro-ondas compartilhadoEstacionamento externo (reserva obrigatória)Salão de eventosCheck-in expressoTraslado de/para o aeroporto (sobretaxa)Traslado de/para o terminal de balsas (sobretaxa)

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    11

  • Very Good

    16

  • Good

    8

  • Reasonable

    7

  • Bad

    4

Travelers profile
  • Business

    6

  • Couples

    9

  • Solo travel

    0

  • Family

    9

  • Friends getaway

    18

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good Location, Hotel is average to me.

Reviewed 4 august, 2019

Here what I see. Advantage: Good location near Kepri Mall (5 mins walk to the mall entrance). 12 mins drive to Batam Ferry center. Quiet place. Cooking hood available in the room. The hotel has a free taxi service, but need to inform early. Disadvantage: Breakfast menu does not even meet the average. If you go late, they won't top up anything for you. Did not try outdoor pool, so no comment. Mosquito in the room. The marble floor is not suitable for small kids. I would not recommend for a family with little kids.

NNHTNN

Please provide decent room to stay

Reviewed 27 january, 2019

The door card was not working properly, and because the floor was at 3rd floor and NO LIFT, I had to call the reception desk and I had to wait housekeepers to make the room opened about 5 minutes! Then when I was going out, the room could not be locked and I had to wait 10 minutes and no housekeepers until I went down to see the receptionist. I met the bell boy too but I just wonder why the bell boy could response quick when I asked to change the room immediately, meanwhile the female receptionist just stared at me without doing nothing. She seemed never has been trained well. Bedroom was dirty with lot of dust and I could not sleep well. Many ants are everywhere. No hot water for shower. Floor was so dirty. The good thing was only the TV cable and Internet Connection. They provide kitchen and it maybe good for family and long stay. Breakfast was below okay, but I am fine to just ate fruit and rice noodle, and again...many ants. I think they should do pest control once a year. I am not satisfied with this hotel and I may say this is first and the last time to stay there.

Agus Kurnia C

Good stay with home style stay-cation

Reviewed 13 december, 2018

Well for family stay. quite place and facilities around the hotel. Mall and natural beauty in surrounding. Kitchen facilities available but need maintenance. Toilet and bathroom space quite big. Overall good.

Symon K

Reception need training and Bad Cleanliness.

Reviewed 20 november, 2018

The receptionist wrong give card room and he didn't know the bed room should be king size, but he give me twin bed. I think it should be training to ensure and know the property all room. I saw a lot of dust in the pantry and bathroom. Sanitation does not flow properly. Bad Cleanliness. The hotel management should renovation that building or need train well the room cleaners.

mynameRiz

Nice for Weekend break...

Reviewed 3 october, 2018

hotel is attractive place ...room was comfortable ...food was awesome and staff was very nice.well maintain swimming pool.wr had a great time there.i enjoyed my stay very much....great service. everything was suppbbbbb and thanks to all of you....

Deepraj s