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TripAdvisor Review
Based on 515 review
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The La Quinta Inn Suites Batavia has been awarded the 2018 TripAdvisor Certificate of Excellence award and has earned this award consistently over the last 2 years./The La Quinta Inns Suites Batavia hotel is conveniently located off the New York State Thruway Interstate I-90 at exit 48, just minutes...
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The La Quinta Inn Suites Batavia has been awarded the 2018 TripAdvisor Certificate of Excellence award and has earned this award consistently over the last 2 years./The La Quinta Inns Suites Batavia hotel is conveniently located off the New York State Thruway Interstate I-90 at exit 48, just minutes from beautiful downtown Batavia, for shopping, dining and sightseeing.Our rooms promise to give you all the comforts of home, while pampering you, like you could only expect at the finest hotels. All of our rooms feature deluxe bedding with pillow-top mattresses and linens, flat screen high definit...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Pool
Elevator
TripAdvisor
Excellent
333
Very Good
108
Good
33
Reasonable
12
Bad
29
Business
84
Couples
116
Solo travel
33
Family
200
Friends getaway
35
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 4 July, 2021
The staff are friendly and accommodating and the hotel is very nice and our room was awesome and the walk in shower was great.. This was our first time in Batavia driving to Massachusetts and we will make this out mid point stop moving forward. The other plus is there is so much shopping and eateries within a mile of the hotel.
GaryEddie M
Reviewed 2 July, 2021
I was the other room reserved from the 2 room reservation that was cancelled. The manager response to Desi-Dallas is a lie. Our CLC card we used to reserve both rooms is a direct bill. The American Express we used as a secondary card has no limit!!! She never tried to notify any of us questioning our stay. This is the 3rd strike for this hotel so our company, friends and family will no longer be staying here. Your manager was wrong to do what she did.
Q6899OLgc
Reviewed 29 June, 2021
We have always stayed at this hotel in the past with no issues. Our Family, Friends and Employees, all stay here. NEVER AGAIN WILL THIS HOTEL SEE A DIME OF ANY OF OUR MONEY!!!! Drove up from out of state on Friday 6/18/2021 after work to attend a Funeral the next morning. Arrived at 7:30pm just to find out the Manager (Ms. Torcello) cancelled our 2 rooms, 2 day reservation for no reason that morning!!! Imagine how P/O'd we were!!! She did not notify any of us!!! Our Employees stay there 3-5 times a week because of the convenience to 90. They are now instructed to never stay there again if they want the company to pay for it. We will now be staying in Williamsville at the Tru Hotel which was very accommodating to our needs that night and A LOT CHEAPER!!!
Desi-Dallas
Reviewed 28 June, 2021
Just this AM, we completed a brief but very pleasant one-night stay at theLQ Batavia. This property appears to be virtually brand new, and the room itself reminded me more of a Hampton Inn than a LaQuinta, to its credit. The bathroom was especially nice; it had a beautiful all-porcelain tile shower stall with a full-length glass “barn -style” door and a huge vanity with plenty of room for everyone to spread out all the bottles and tubes it seems one needs in the bathroom. Our check-in experience couldn’t have been more pleasant, thanks to sincere welcoming we received from the nice woman at the front desk when we arrived around 5:30 pm. And even though we *chose* an odd-numbered, first floor room (facing the Interstate) the only noise I can recall is the sound of a few footsteps coming from the room above us. There are a lot of hotels just off the Interstate in Batavia that seem like good options but I feel confident that you’ll be glad if choose the LaQuinta Batavia NY.
Charla
Reviewed 23 June, 2021
Second time staying here, first time was during pandemic...second time they still had a haphazardly thrown together partition at the front desk. Cheap wood and plexiglass created a box that reminded me of the scene out of the Blues Brothers and Elwood Blues' transient hotel. And they force the staff to sit behind it behind a miniature desk that seems appropriate for toddlers. In any case, this time around I was faced with a grumpy front desk clerk who proudly wore her Crocs and forced us out of the pool 10 minutes before closing time with a most unpleasant tone. Meh, it's hard to find good help these days I guess, but it just led to part of the overall increasingly run down nature of the place. Pool was decent but cold. Since customer service was pathetic here, they had a bin for used towels poolside and a section for pool towels. The latter was empty and the former was overflowing. This hotel was fairly new the last time I got there, but this time it is showing its wear. scuff marks on the walls, door showing wear, carpets worn, etc. It's very popular with the local uitility workers which fill the parking lot shared with Red Roof drinking beers and telling stories. On the positive side, there is no fee for pets and it is fairly clean. If I wasn't with my pet this trip I wouldn't stay here. Don't bother with the breakfast. Can't think of one thing that was worthy of eating. Go to the local Tim Hortons in town instead.
HSTTraveler