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TripAdvisor Review
Based on 280 review
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Property Location With a stay at Kemble Inn in Lenox, you'll be in the historical district, within a 5-minute drive of Tanglewood Music Center and Ventfort Hall Mansion and Gilded Age Museum. This romantic inn is 13.9 mi (22.5 km) from Ski Butternut and 0.3 mi (0.5 km) from Shakespeare and Company. ...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
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TripAdvisor
Excellent
205
Very Good
43
Good
16
Reasonable
9
Bad
7
Business
8
Couples
175
Solo travel
15
Family
20
Friends getaway
48
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 24 July, 2021
My husband and I booked 2 nights at the Kemble Inn as part of a last-minute getaway. We were blown away by the quality of the Inn, its linens, rooms, food, etc. but best of all was Vinny, the Brazilian manager who was running the place and who bent over backwards to make everything seamless for us. When we mentioned we were going to Tanglewood, he had us preorder dinner and had a table on the verandah set and our food ready early in order to assure we made it on time. We have stayed at a lot of high end hotels, and hospitality like this is a rare find.
Flight78
Reviewed 3 July, 2021
We had a reservation for 3 nights in July 2020 which was PAID IN FULL! We reached out right before only to be told that due to the pandemic the Inn was open but not the restaurant and none of the restaurants in Lenox were open - understandable but we would have no place to eat- so we rescheduled for this month July 2021. When we called to confirm - we were rudely told that they had no record of any reservation for us AND would not accommodate us for any other weekend - we had essentially lost our $ and there was nothing they could do for us! Outrageous! We had stayed at the Kemble Inn 2 summers in a row prior to this and had a lovely stay both times! I am shocked and appalled that at this treatment! Unfortunately, I would proceed with EXTREME CAUTION before booking a room here! We were treated terribly and lost quite a bit of $ as this is not an inexpensive place!!
Jaimiegindoff
Reviewed 26 May, 2021
We were booked for a weekend here in July. Owner sold his property out to a group and didn't inform us. He never cancelled our reservations. Only found out when we reached out. He sent us a boat load of unprofessional emails. Proceed with extreme caution.
B1044NGnancyn
Reviewed 13 October, 2020
It deserves a Sixth star , it gets virtually no better than The Kemble Inn , the service is equal to the food , which is equal to the relaxation , which is equal to the staggering physical beauty of the place ( the renovation alone is just awwwww! ) which is equal to the view, which is equal to the countless little things that make The Kemble Inn property singular . Which is equal to...everything else you could imagine . Truly , from check in(manager AJ -Nebraska roots -Huskers!! ) went above and beyond gave us the most amazing room , with lush RL bedding that you never want to leave . I was in the lady Gaga room. They did such an amazing renovation on the whole grounds. This was for a fall foliage weekend , we said every year we would go back . I can’t recommend The Kemble Inn enough , totally worth every penny ( and then some ) and capable of making you not want to leave ( even when you must). Exceptional , TKI . Just exceptional
muzo1
Reviewed 26 October, 2019
This is a beautiful restored mansion house managed by the lovely Mary with the help of Caroline and George. We had rooms 201 and 202, which were both beautiful. The green bar is a great place to have a drink before you go out for dinner. Unfortunately the restaurant wasn’t open at the Kemble on the night we were there so we went into town. The hotel would have been a lovely setting to get dressed up for a nice dinner but can’t be helped. The only disappointment was breakfast as you get a $25 per head allowance, which only enables you to have a main course and 2 cups of tea. This seems unnecessarily mean and is the only thing that would stop me from giving this beautiful hotel an excellent rating. Others have complained about this so it’s something the hotel needs to address.
13jano