Based on 2290 review
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Boasting a great location in Berlin's city centre, this contemporary and pleasant hotel is next to a great cultural and dining offer, including delicious restaurants, designer shops, art galleries and trendy night clubs that will help any kind of traveller to better appreciate their stay. In the surrounding area, guests can find plenty of interesting sites, such as the lively and multicultural Hackescher Markt or the Unter den Linden avenue. Both the comfortable guest rooms and the fully-equipped apartments are the ideal spaces for a truly relaxing stay with everything they may need. They have...More details
Check-out ends at: 11:00
Reception servicesLuggage storage
Okay Price/performance ratio
Reviewed 1 november, 2021
The Amano has an okay price/performance ratio, whereby the location and the Bar are the main selling points. Though some of the hotel staff could be more friendly and more accommodating. Furthermore are some rooms not in a good condition and a few apartments (the more expensive category) don't even have an elevator. Thus, you need to carry your bags up the stairs by yourself which is an act!
Super Noisy and without wifi
Reviewed 29 september, 2021
It was the second time in this hotel and it has been really disapointing. We requested a quiet room and they gave us a room in the same building were the bar is. The music from the dj in that bar was super lound and we could hear it until 2:15 am, when they closed it. We asked for a room change and they told us it was not possible. After insisting (we were running the marathon and we needed a good sleep) we got the requested change to the other buliding. When we arrived to our new room it was full with two customers sleeping. Incredible. We went back to the reception and they change our room again. Our new room was just facing the lift and we could hear all the noise from the engine every time somebody called it. Also we could hear the noise from the pipes everytime somebody in the upper floor flushed the wc. Wifi did not arrive to our room and the internet from our phones and ipad (3g and 4g) did not arrive also (It looked like they had some kind of signal avoider or similar). We asked what the problem was and they just told us that they had poor wifi and it did no arrive to all the rooms. Incredible again. I really do not understanf such a bad insororization and such a bad service giving us a noisy room (when we specifically requested a quiet one), then an occupied one and then again another noisy one. As a result we sleep really bad all nights. We are never coming back wich is a pity as we were happy with this hotel.
Harassment and Fraud: Avoid this hotel at all cost!
Reviewed 14 june, 2021
I was severely harassed by two friends of the receptionist, I complained and was then severely mistreated, I had to leave the hotel in the middle of the night and then all of a sudden instead of giving me back my deposit money and rent money they deducted even more money from my account! I had to file a police report and I had to deal with my bank to get my stolen money back! Avoid this hotel at all cost!
Great value and location but not clean
Reviewed 13 february, 2021
The XL apartment was very large and spacious. It was very noisy with the road right outside one bedroom and bins being outside the other. Beds are big and comfortable, lots of cupboards but little or no shelving in bedrooms. Bathroom very nice and apartment lovely and warm. Huge TV in sitting room and 2 more good sized in bedrooms. The sitting room was not clean. Clumps of hair in the sofa. Condom packets, old cigarettes under sofa and stained sheets on sofa bed. Room service clean was 2 minutes long, barely a clean, not hoovered only a mop so left all the dirt, nothing wiped down and floors left sticky. After 4 days felt very dirty to be there. Great location and charming staff, shame about the cleanliness.
Reviewed 7 december, 2020
I had a great stay in a very spacious, bright and clean room. It was pretty quiet even though it was towards the street and located in a busy and central area of Berlin. Service staff was very friendly and helpful with any requests I had.