Select Hotel Berlin Spiegelturm

Starting at

$ 259

Property Location With a stay at Select Hotel Spiegelturm Berlin in Berlin (Spandau), you'll be within a 15-minute drive of Waldbuhne and Messe Berlin. This 4-star hotel is 5.8 mi (9.3 km) from Zoo Berlin and 7.6 mi (12.2 km) from Brandenburg Gate. Distances are displayed to the nearest 0.1 mile a...

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Property Info

Check-in starts at: 15:00

Check-out ends at: 11:00

<h3>Property Location</h3> With a stay at Select Hotel Spiegelturm Berlin in Berlin (Spandau), you'll be within a 15-minute drive of Waldbuhne and Messe Berlin. This 4-star hotel is 5.8 mi (9.3 km) from Zoo Berlin and 7.6 mi (12.2 km) from Brandenburg Gate. Distances are displayed to the nearest 0.1 mile and kilometer. <br> - Spandau Citadel - 1.3 km / 0.8 mi<br> - Waldbuhne - 3.4 km / 2.1 mi<br> - Olympiastadion - 4.9 km / 3 mi<br> - Messe Berlin - 5.7 km / 3.5 mi<br> - Berliner Funkturm - 6.1 km / 3.8 mi<br> - Schloss Charlottenburg - 6.5 km / 4 mi<br> - ICC Berlin - 6.6 km / 4.1 mi<br> - ...

Freiheit 5, 13597 Berlin, Deutschland - Berlin, Berlin - Germany - 13597

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 11:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    93

  • Very Good

    158

  • Good

    56

  • Reasonable

    20

  • Bad

    23

Travelers profile
  • Business

    91

  • Couples

    143

  • Solo travel

    27

  • Family

    32

  • Friends getaway

    37

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Very rude and disrespectful behaviour of the front desk manager, Mrs. Hausweld.

Reviewed 24 june, 2022

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as "a security". Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.

grigory_polunin

My terrible bar experience

Reviewed 21 may, 2022

I had the most terrible experience on the 13th May when I went to the bar for a drink. To me it was racist and he even pretended he didn’t understand English.200 min character cannot explain how I felt!

ibukunmoses

AC not Working after 10.30 pm

Reviewed 16 july, 2021

Staying at this hotel now. The AC doesn't work after 10.30 PM. "its the whole building they say, nothing we can do" they said. they don't tell you this upon reservation, but come and get burned here! They offered us a room from the other side of the hotel. Free? No! 10euros daily The room has no water boiler, has actually nothing. Dont come here!

34adhame

Was booked here but had to cancel. Full refund!

Reviewed 5 march, 2020

I did not make it to the hotel. I was booked there this week to attend ITB BERLIN event but due to Corona virus madness the event was called off and I had to cancel my reservation last minute. Guess what ?...Full refund already back on credit card. A1 treatment. My next trip to Berlin, I know where I am staying: Select Hotel Berlin Spiegelturm

gankortours

Great restaurant in the hotel

Reviewed 8 october, 2019

This hotel suited our needs perfectly. The reception staff were helpful and the room was a good size and clean and tidy. The beds are very comfy. The restaurant on the top floor is lovely both for breakfast and dinner and the staff there are excellent also. My only constructive comments were that there was no toilets on the ground floor which would be helpful if you arrive early and can’t check in. There is also nowhere to eat out in the near vicinity that we could see and therefore had we stayed longer we would have had to get a taxi to eat out (although I would happily have eaten in the hotel restaurant for a second night had it been required)

Sarahinwilmslow