Family birthday celebration
Reviewed 15 October, 2021
Lucky to get an upgrade to the beautiful king suites (made our stay extra special - full 2
Bedroom condo). Aw The pool/pool bar on the club side was perfect, the hotel side quite a bit smaller. Great private beach. Outdoor dining area is nice but the indoor seating a bit outdated. Beautiful views from the spa.
Pure Perfection.....A Bermuda Gem!
Reviewed 6 October, 2021
We just returned from our 6th visit to The Reefs, and just when we thought we couldn’t be any more impressed with this gorgeous Bermuda resort, we were smitten all over again. There are so many elements that make The Reefs experience extra special. For us it is the absolute perfect place to enjoy the magic of the beautiful island of Bermuda.
First of all, the cliff side location on one of Bermuda’s most beautiful beaches will treat you to the most magnificent ocean views at every turn. Honestly the views truly don’t even seem real... they are absolutely breathtaking. You’ll see them the second you arrive and immediately relax.
Next is the incredible hospitality of the entire staff at The Reefs. In a time when the world could use a bit more kindness and care, The Reefs staff simply hits it out of the park. Honestly the service feels as if it is from another era- it is that attentive, thoughtful and refined.
Among the best of The Reefs hospitality rock stars is Wyman. There is nothing Wyman doesn’t have his eye on as he is expertly anticipating the needs of his guests and adeptly serving them with gracious kindness at every turn. We can’t express how much we appreciated all of his many thoughtful gestures to make our vacation experience so special.
We love Bellman Zachery who greeted us with his warm and infectious smile every day... Zachery is like sunshine and adds so much joy to The Reefs experience. All of the waitstaff and bartenders are delightful and attentive as well with special shout -outs to Ryan and Andrew....kind, professional and amazing at what they do. We choose to have all of our meals on site- and to found our meals to be delicious, fresh and very generous portions.
The gorgeous beach and comfortable beach set-up with crisp pink and white umbrellas, great lounge chairs, snorkeling gear, kayaks, and attentive beach food and beverage service also add to the easy comfort of enjoying The Reefs. What a way to pass a day in paradise!
Rooms are pristinely kept, beds and linens are cozy and comfortable, and once again the views from the guest rooms are breath taking. I was shocked when I read a previous comment mentioning mildew in the hallways as this resort is open air -certainly we have never experienced anything like that.
This was our first significant travel since COVID and of course we were a tad nervous- but rest assured both Bermuda and The Reefs are following safety protocols to a T and we had zero concerns from the moment we arrived. Honestly, you will feel so safe and comfortable with all that is being done to ensure your health and safety.
We simply can’t recommend this idyllic resort highly enough!! We left rejuvenated, refreshed and beyond grateful for another chance to stay at a place that brings us such joy and happiness.... and as always, we can’t wait to return.
Reviewed 6 October, 2021
I stayed here for 11 nights in September and it was wonderful. The view from the room was breathtaking and the infinity pool was great!
All that being said the people that work there really make it a 5 star review. Everyone I came in contact could not do enough for you. From Sandy (don’t cut that hair!) at the front desk that changed my Twizy pickup to the hotel and greeted me everyday with a great smile. Everyone at front desk was great! Can’t say enough about Lovely Rita who also greeted me everyday with a smile and some great conversations when she came to clean the room. Loved her.
The wait staff and bartenders were the best I have come in contact with and I have traveled the world. Jomer from the wait staff was concerned I wasn’t eating enough and made it a habit to check in with me everyday. The sweetest. Andrew from the bar made me wonderful drinks and also answered any questions I had and I had a lot of fun talking to him. Jaire made every beach day better by bringing me drinks or whatever else I needed. Had many laughs with him.
All in all a great place and a beautiful island.
Not the best for the price
Reviewed 13 September, 2021
Just would not recommend to anyone. Expensive. Hallway and rooms smell of mold & mildew. TV did not work. Bed linens felt damp, shower grout moldy. Could not see out of windows. Furnishings old. Just needs a MAJOR clean up.
Just what we needed!
Reviewed 7 September, 2021
Everything about our trip to Bermuda was top class; the travel authorization process was easy and efficient, the testing at the airport took no time and the Reefs was perfect, exactly what we needed as an escape from lockdown.
The Reefs exudes charm, the people could not have been more welcoming or friendly. The rooms, while not luxurious, are clean bright and the view alone is worth the price. We ate 5 of 7 nights at Coconuts, which is right by the beach, in fact, if you wish you can have a table set up ON the beach. The food was excellent, as was the service. I highly recommend the Reefs to anyone looking to escape and unwind.
I have been to Bermuda on many occasions before but never stayed at The Reefs. It is now my destination of choice in Bermuda, and I will be back!