Mediocre place with many rules just to get money from you
Reviewed 13 March, 2021
I understand this have been difficult times FOR EVERYONE, but the rules that they ADDED to their place make it quite not enjoyable by far:
- 8 to 10 AM is the only time to have brakefast and outside that timeframe you can't and they won't allow you to ask for food to be delivered.
- They only have 1 working hot tub for the whole hotel and you have to make a reservation to use it for 30 minutes only (they don't announce this in any place, neither the limitations for having food)
- The showers work when they want and when they don't, you will be lucky if they send you someone from the staff to fix it.
This used to be my favorite place in Boca del Rio, now it is just the most mediocre one around. For the same price you can get better options without those not pre announced limitations (yes, they tell you these limitations until you arrive, not before even they just added them to the hotel rules).
PS. The view from the hotel is quite lame, there is a demolition site in each corner and the ocean only is viewable for 10%.
Excellent value for money in Boca del Río
Reviewed 8 June, 2019
The property is located in an area under reconstruction. Not very pleasant to walk around, but it is only a block from the seaside walk (Malecón).
The hotel itself is quite new; the staff are courteous and helpful.
Our room (Junior suite) was very spacious with 2 double beds, a kitchen area and a nice bathroom. Comfortable bedding.
Free parking. Excellent value for money.
· The only bad thing about our stay was the breakfast. It was extremely poor, with very little choice, and less than average quality. Better make a very good breakfast and charge for it, rather than including such a bad meal in the fare.
In a country were fruits are abundant and delicious, the buffet only offered apples and bananas... Hot dishes were prepared without any taste and you could only have a few small rolls of ham and pieces of tasteless cheese as cold items. Croissants were awful, and coffee really undrinkable. It is a shame that you leave the hotel on such a negative note.
Some tissues in the room would be appreciated.
What they didn't have, they got!
Reviewed 4 June, 2018
Left the Marriot A/C to stay here. The room was decent, the service was stellar, the bathroom was stocked with l'occitane supplies! they have been having problems with their cold water, very little of it! the roof deck was fantastic, private and very fashion,
Loved this place!
Reviewed 22 January, 2018
Wow, best hotel in Veracruz! I´m from Juneau, Alaska and I´m amazed by the cleanliness and great service from the entire team. Me and my wife loved the room, very comfy and everything was clean and new. Great area to go walking and great dining places nearby.
Excelente lugar - el hotel con la mejor leyenda histórica "Clipperton"
Reviewed 11 October, 2019
Fue un gran descubrimiento para mí, que el hotel Clipperton está ornamentado en base a una referencia histórica de leyenda: la isla de Clipperton, misma que presenció una confrontación entre México y Francia. En cada piso se encuentra restos de esa interesante historia.
El hotel tiene habitaciones muy cómodas, yo me hospedé en viaje de trabajo y tenía todo lo que necesitaba a un precio muy conveniente, sin embargo, espero pronto regresar, ahora con mi familia.