Service animals not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 1021 reviews
Beautiful location and excellent bar staff
Yucef ,ahmed and mr whatever man made our holiday .The staff couldn’t do enough for you .The beach was beautiful and kept clean by an amazing lifeguard.We booked last minute due to Covid country quarantines but totally enjoyed our stay.Breakfasts were limited in offerings but only to be expected in the current climate ,hotel a little dated but spa facilities were excellent.As a cheap and cheerful hotel it was great ,met amazing company and would definitely be back .
Only booked this hotel at last minute as we were going to Greece..hotel on a beautiful beach and had a lovely pool and you could always get a sun bed.yusuf on reception was brilliant as we had a lot of trouble with the WF .think that the hotel should get this sorted as everyone was complaining about it.you could get WF every where else along the strip so no excuse..the shamrock bar on the beach was great live music on some nites and we ate there as things are different at the moment.lovely setting..Adem and Ahmet and all the staff are brilliant at such a difficult time..we were on half board but we always had a good choice..our room was ok a bit tired.. in all we enjoyed it and like to go back when things are back to normal..lots of shops near hotel lovely whatever man on beach for a good laugh ..genkis
Cheap and slightly cheerful!
We arrived at the hotel at 3am checked in quickly and taken to our rooms, the two rooms we had booked had balcony’s overlooking what can only be described as a dumping ground.. old broken chairs, pallets etc. We complained and did get moved the next morning to the other side which was much better. We overlooked another apartment block which is obviously not in use due to COVID and numbers being limited but instead of the rooms just being closed up the balcony doors are left half open, furniture and mattresses leant against them & old furniture on the balcony’s, Just close the rooms up so we can’t see the mess. We had a great holiday, the hotel itself is ok, could be worse could be better. It needs a good spruce up as it’s quite tired looking when you look closely. Pool area is nice, very comfy sun beds and no trouble getting them. The staff are amazing and work such long hours but always with a smile on their face, they are what makes the hotel good. We had bed and breakfast and the food was fine but can’t comment on the evening meals, altho we did pay to eat here one evening and did have a great meal (but did hear that the half board options weren’t very good) Bitez itself is lovely and we would definitely return (just probably not to this hotel) Lots of really lovely restaurants along the sea front, friendly people, nice chilled atmosphere which was perfect as we had our 1 year old with us & very reasonably priced. The hotel is in a brilliant location just a 5-10 min walk along the sea front to all the restaurants. Lots of guests we spoke to have stayed here previously and have said it’s normally much better, but not sure the hotel can use the COVID excuse for everything! Our first impression was not great but improved the more time we spent here. We got a cheap deal and you get what you pay for, altho I would say giving this hotel a 4* rating is extremely generous, would say it’s more of a 3*.
happy accidental trip
just home from 2 great weeks here,we had previously booked Greece and Spain but thanks to covid ended up here . room was spacious enough though we did have to constantly call reception to ask for toilet paper. food was fine but portions far too big for us both .the staff Ahmet, Adam Yugel and the boys were hard working and pleasant every day even with the lack of sleep . .location is great as its right on the beach and close to other bars and restraunts and the taxi and bus stops right outside . will definately come back here . only downside was the cleaning lady .
meals on the beach
just back from 7 night stay at this lovey hotel, nice breakfast and evening meals on the beach. Nice relaxing pool area. Live music most nights at their Shamrock bar. Special thanks to Yusuf on Reception who was a great help when we asked to change rooms that suited us better, this was done seamlessly and quickly, he was also very helpful with late checkout.