Based on 993 review
Select the date of your trip
Close to the Tauzia tramway stop, the Hotel Mercure Bordeaux Centre Gare is 450 metres from the station and the Place de la Bourse, a UNESCO listed World Heritage Site. This modern hotel offers spacious, air-conditioned rooms in a calm and soothing envir onment. Get to your business meetings or the tourist attractions of the town centre easily from the Saint-Jean district. In summer, relax on our restaurant patio.
Check-out ends at: 11:00
Reviewed 27 may, 2021
Negative points : tuna and fries was too fat, there are better fries in Macdonal's or Burger King. That's not a fresh food. I'm very dissapointed from a french restaurant and hotel like Mercure. The table and the dishes were not cleaned during breakfast.
Old hotel but great service
Reviewed 2 september, 2020
Despite the rooms who need refurbishment the hotel is ok , close to the train station , good bar and decent restaurant. Super friendly and efficient staff. Excellent for business, will go back for sure in my next trip to Bordeaux
All good except tatty paper and plastic cups in Superior Room
Reviewed 27 july, 2020
Well located near to Gare St.Jean, on the tram line and very close to the riverfront. Good value for Superior Room with a very comfortable bed and sleep, trams a great feature rather than a disturbance. WiFi fine. The only issues were (1) really tatty, thin paper non-recyclable cups for tea/coffee that could not really take boiling water and those awful plastic beakers for water. Surely, Mercure can stretch to some china mugs and proper glass water glasses and a dishwasher? Also, no real milk just a single tiny creamer. The only other issue was we had to call reception to replace the shower gel as it had run out on arrival. Mercure generally do need to step up on quality.
Will not bend on refund.
Reviewed 10 march, 2020
Due to the impending possible travel restrictions and possible quarantine at home in canada , we decided to cut short our trip in france. The management at this hotel will not bend on giving even a partial refund for an 8 day stay. Even with 18 days notice. A sister company hotel in Nice was obliging and did so even with the pay ahead rate. What good is a credit for this year if this is our only trip to france! The management has no sympathy in this difficult time
Perfect in every way
Reviewed 16 december, 2019
Warm and efficient welcome. Great location - short walk [or quick tram] into centre. Spotlessly clean room with super selection of pillows, soft drinks, tea and coffee. Bathroom with 'Nuxe' amenities. Great terrace for some fresh air and view across rooftops to river. Extremely impressive.