Hallmark Hotel Bournemouth East Cliff

Starting at

$ 128

TripAdvisor Review

Based on 1687 review

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The hotel is positioned on the famous East Cliff with splendid coastal views. Both the beach and the town centre are within easy walking distance. Many of Bournemouth's local attractions are in close proximity. Bournemouth Airport is situated only 6.4 km away, and London Heathrow Airport is some 150...

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Property Info

The hotel is positioned on the famous East Cliff with splendid coastal views. Both the beach and the town centre are within easy walking distance. Many of Bournemouth's local attractions are in close proximity. Bournemouth Airport is situated only 6.4 km away, and London Heathrow Airport is some 150 km from the hotel. This luxury beach resort has a contemporary feel and bright, modern interiors. It offers 67 en-suite bedrooms. The spacious lounge and bar have been stylishly furnished to provide the perfect setting for guests to relax and unwind. The à la carte restaurant serves a seasonally ch...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

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Travelers rating
  • Excellent

    629

  • Very Good

    560

  • Good

    257

  • Reasonable

    121

  • Bad

    120

Travelers profile
  • Business

    175

  • Couples

    752

  • Solo travel

    61

  • Family

    353

  • Friends getaway

    188

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Pleasant couple of days at Carlton Bournemouth

Reviewed 9 november, 2021

We had a brilliant break at the Carlton. Plenty choice for breakfast and evening meals, room clean and comfortable and staff very friendly and helpful in particular Jordanna and Wiktiria on reception. If you have any queries about surrounding areas or places to eat just ask the girls

Kathy101_12

Large clean room

Reviewed 31 october, 2021

the room we had was clean a big and nice, just a few issues the tap dripped when you had it running so a bit of water went on the side. The window shut but could not close the latched other than that the room was good. breakfast could be improved, first day was okay but the bacon needs to could a bit longer it looked like it just got flashed in the oven. The second day they had 3 members of staff in the front but did not seem to be doing a lot until they had to people kept asking for water, tea bags, glasses and cup etc but it took a few attempts for them to top it up. One of the staff was watching something on his phone if front of everyone. They need allergen sign out a prime example they had almond croissant but no nut sign. again the bacon was just cooked and the sausage needed colour on them. I think spot checks need to be done by management to keep the staff on there toes and the breakfast chef needs to be trained to cook breakfast

alancooper78

My stay

Reviewed 30 october, 2021

Hotel was quiet, obviously out of season, breakfast would have been better if ready for 0730hrs. Room was good, clean although main light bulb was out and room keys needed resetting a few times. Corridor areas need a bit of looking after but it has been a tough couple of years so easily forgiven. Overall a perfect location, friendly staff at reception and at breakfast.

darrenhughes12021

Disappointing

Reviewed 30 october, 2021

I paid extra for a Superior Room as I wanted a sea view and a balcony (as stated on the website) unfortunately what is not stated is that the balcony is shared by all other guests staying in Superior Rooms. I was travelling on my own so this made me very nervous. I was also unable to sit out on the balcony which is what I was hoping to do. The plug in the bath didn't seal properly so it took over half an hour to fill the bath and during the bath I had to refill. The decor is tired and my curtains were off the rail so they wouldn't shut properly. I called down to reception to see if it was possible to have my breakfast in the room as I didn't want to eat in the restaurant on my own. I tried to call for forty five minutes with no reply so I left the room to go down to the restaurant to ask. I said to the restaurant staff 'Is there anyway I could take or have my breakfast in my room'? he said 'I don't know, you'll have to ask at reception', I explained that there was no one at reception so he advised me to 'just stand at the reception and wait. I did so for ten minutes, no one came so I decided to just leave the hotel early. The hotel provides a statement 'if you are not happy with anything let us know so we can resolve it while you are here and not when you get home'... I couldn't find a member of staff to raise my issues with!?!?

tally77

A bit tired

Reviewed 30 october, 2021

Stayed here for one night having stayed twice pre lockdown. Public areas were immaculate but the room itself and the furniture was looking a bit tired and in need of a bit of tlc. Still enjoyed our stay tho. The only other thing was that the mattress on the bed was very fard but that is just personal preference

oldspice2017