Exceptionally enjoyable respite in rural Essex
Opinión escrita el 12 de Octubre de 2020
This was a last-minute booking, made after our caravan trip had to be cancelled. We were celebrating an anniversary. We really liked the website. Value for money was exceptional and we wanted the luxury room with country view, King bed and jacuzzi. We were not disappointed. A friendly welcome, clean and well-presented facilities in a rural location. The evening meal in the restaurant with log-burner and warm vibe was well up to expectations, a sirloin steak among the highlights ... and an interesting and enticing wine-list. The 'full English breakfast' was accompanied by first rate coffee (not often one writes that in Britain). Overall, a really delightful experience - the owner is personally present and evidently sees to the comfort of her guests. We hope to return.
Great overnight stay
Opinión escrita el 27 de Septiembre de 2020
We stayed at the Coach House for one night in September as a quick get away on the Facebook offer for dinner, bed and breakfast. Room was well presented and clean, large shower and lovely countryside views from the room.
Food in the pub was also lovely too.
Spur of the moment
Opinión escrita el 26 de Julio de 2020
This is a lovely pub/hotel. We stayed in the Samuel Courtauld room which has lovely views. The staff are very friendly and helpful and a credit to the team. We had lunch dinner and breakfast, and each meal was delicious and I believe all local. This is worth a visit especially if you want a quiet relaxing break. Thank you to all the staff.
Mutton dressed up as lamb !
Opinión escrita el 2 de Marzo de 2020
In short, this NOT a “5 star” hotel and I’m more than surprised it has received 330 Excellent reviews out of a total of 421. Have a look at the negative reviews and you will get a taste of our recent experience.
My partner and I tend to seek out smaller, boutique hotels where there is the promise of fine or interesting dining, and this appeared to be on offer at The Pheasant.
Although the exterior of the property is plain and in need of some TLC, the interior is cosy and rustic. Beamed ceilings and logs burners make this a comfortable environment for a meal. However, the carpet in the main room needs replacing and the toilets are overdue for a complete refurb.
The separate accommodation building houses 5 guest rooms. We were in the Thomas Gainsborough room on the ground floor. The room was exceedingly spacious with a separate dressing-room and a large bathroom. Overall, we were pleased with the room at the rate we paid (approximately half the published rate) but do not feel it warrants the published price. The carpet needs re-stretching and the top of the headboard needs a good clean. The main lighting is inadequate and the shower overflows if you are not careful. The paintwork in the bedroom is tired and has been poorly patched in places. There is no wi-fi in this room and at no point during our stay could we get on-line. There is also very poor mobile signal at the site (and none in the room). In summary, we liked the room but due to the points above, it is not 5 star.
The selection of beers available was very limited with only one real ale and this was in a poor condition. The one keg ale was in good order as was the one keg lager we tried.
Now to the dining experience, which really lets this establishment down. Despite the many historic awards and the glowing reviews, we found this element of our stay the most disappointing.
On the first evening I ordered a starter of warm goats’ cheese over a bed of beetroot. This was fine and I have no complaint here. My partner ordered the “crevettes” in garlic butter with warm bread. It was very tasty but there were only 3 crevettes (large prawns in their shells). For £6.50 this was very stingy. For main I ordered the pheasant stew with dumplings and veg. Although a good quantity I found everything to be over cooked. The pheasant meat was hard, the dumplings were ridiculously so (more like rock cakes) and the broccoli and carrots on the side were cooked to a mush. My partner ordered the Thai curry from the specials board having checked that this was a chicken curry. On arrival, the chicken was nowhere to be seen, in fact there was very little to be seen. A very small portion of udon noodles with a coating of Thai sauce, filling only half the plate. This was not a £15 dish and where had the chicken gone?
At this point the weekend really started to turn sour, and it was only Friday night. The issue of the absent chicken was raised in a calm manner and the whole dish declined due to this and its portion size. However, it would appear that the landlady has an allergy to criticism! From a calm assertion that the dish was unsatisfactory, we rapidly reached a point where she suggested that we terminate our stay completely! As you will see in other reviews, the owner's rudeness is legendary. After some discussion an uneasy truce was reached, and this dish was removed from our bill. The following evening, we noted someone else having the Thai curry and it was a completely different dish, a larger portion served in a big bowl with many more vegetables. Had we had this we may have been satisfied (excepting the missing chicken). Incidentally, we also noted someone else leaving the rock cake dumplings from the pheasant stew.
Breakfast on Saturday morning was the culinary highlight of the weekend. We both opted for the full English breakfast and it was superb. Probably the best cooked breakfast we’ve ever had. A good plateful of food and all cooked perfectly.
On our second evening we decided to forgo the starters, partly due to the very limited offering. My partner ordered fish pie with salad and I had the pork belly with vegetables. Although a reasonable portion, the pork was poorly cooked, being over cooked on the outside and under cooked in the middle. The fish pie was satisfactory but not very inspiring, consisting of only white fish and peas.
To finish we shared a cheese board, again, at £8 this was disappointing. 3 small pieces of cheese, one of which was a tired looking slice of cheddar and no blue cheese in sight.
Breakfast the following morning was a real let-down and completely different to the previous day. The hash browns had turned into a few slices of re-fried potato, the toast slices had shrunk, and the baked beans had gone missing. Yesterday's breakfast would have got 5 stars, this one not!
We have had very many enjoyable trips over the years, and I have taken pleasure in sharing the mostly positive experiences on this and other websites. On this occasion we did not enjoy our stay and I've not enjoyed writing this review. However, I do not want this this pub’s 5-star rating and many good reviews to deceive you as they did us.
A hidden gem
Opinión escrita el 15 de Febrero de 2020
In the heart of the Essex countryside, this beautiful pub is an absolute must! Outstanding food, incredible rooms and some of the best service imaginable! One thing is for sure, I will be looking for any excuse to return soon!