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Trip to Branson
Opinión escrita el 13 de Septiembre de 2021
The property has a great location. We were able to go to all of the place we wanted to. We were close to dinning. We only did one show ( The Jesus Show) and it was close. The resort had things to do on sight. The room was great we had a king bed with a full kitchen. There was plenty of room to enjoy our time there.
Opinión escrita el 27 de Agosto de 2021
Always better than a hotel due to a full kitchen and plenty of room, but the unit we got this time was a little dated. Saw they were renovating a nearby unit so this may be next on the list. In any event the unit was clean and the bed was excellent. Enjoyable stay
Check out the Unit
Opinión escrita el 23 de Agosto de 2021
On Father’s Day weekend 2021, we arrived at the Meadows late afternoon afternoon after a long drive only to discover, after midnight, that the shower was in such deplorable and unacceptable condition. Being late as it was, it was to our advantage, being upstairs with so much personal stuff, to use our COVID Cleaning Supplies to make do. The next morning, the situation was brought to management’s attention and we were assured that at least the dirty laundry that greeted us outside our door upon arrival would be immediately removed. However, it took multiple reminders before it was partially done.
Being a long time owner, I was floored; I pay too much in maintenance fees for shower doors to be off track and to be greeted by such filth. Yes, I could have relocated; however, having a two bedroom and having already spent one night, it was too taxing and time consuming to do so. Utilizing my minimal time for the short stay was not feasible to repack and relocate. Even though we’re living in the middle of a pandemic, it is wise to check out units for cleanliness and maintenance before going through the trouble of hauling belongings in and unpacking. It is wise to do a detailed check before acceptance.
We’ve stayed at this location before, but never witnessed such deplorable conditions.
In addition, a salesperson at the update was so unprofessional and rude when the right questions were asked for clarification, that he demanded I shut up and listen to him. I chose instead to walk away; NO ONE has such a right for me to pay for such rudeness and disrespect.
Therefore, Be Aware of unsuitable units and rude and demanding salesperson(s).
Nice space, bad smell
Opinión escrita el 9 de Agosto de 2021
This was our third trip to Branson and 2nd stay at this location. The staff was friendly and responded quickly when we called the front desk as we discovered different issues with our room. The biggest challenge is that it wasn't very clean. Dusty floors, long black hair left wrapped around a towel hanging in the bathroom, lipstick stain on coffee cup in the cupboard, no bedding for the two pull out couches (we had a 2 bedroom lock-off). Bedding for a crib was left in our room and crib sat outside our entrance the entire stay. No one came to take it down and put it away. The worst part was the smell coming from the laundry. It smelled like a rodent had died in there. They tried pouring Clorox down the pipe, which helped for about 24 hours. Then they gave us a can of spray to help cover the smell. (building 5, rooms 407-408) We spent most of our days away from the resort, which helped. We had our 4 teens with us ages 16-20. The activities on site are fabulous for middle school and younger. No bar or restaurant on site. Our teens didn't want to be in pool with little kids. Two nice pool areas for younger families. Rooms were large and beds were comfortable. Great amount of space for my adult sized children. Views from balcony were great. Just not much to do on the resort for teens and adults. Not enough space for running/walking, no mini golf just a tiny putting spot. Work out room was very nice and had decent options. Location is perfect though for drivability to amusement park, table rock lake, etc.
Staff/Resort has gone downhill
Opinión escrita el 23 de Julio de 2021
Never again! We have stayed here before, most recently October 2020. This place has gone downhill fast. The staff doesn’t care. We checked into a dirty room. First of all, the bed hasn’t even been made in one of our rooms. Upon further inspection the room was very dirty: glass on door hadn’t been cleaned (blowy marks/finger prints on it), old soap scum behind sink, hair in the shower, gummy bears/crumbs on the floor. I called the front desk right away when we found bed not made, they said 10 minutes. Someone didn’t come for 1.5 hours and that was after I called 4 times to report other issues including no bedding for the sleeper sofas, no wash cloths, and the toilet overflowing right after we checked in. After someone finally came to clean he said the resort has gone downhill the last 5 months, it was apparent. I literally showed him all the problem areas that needed to be cleaned and we left to eat. When we returned he had cleaned 80% of them, but failed to vacuum up all the gummy bears/crumbs and did not clean the nasty soap scum left by a previous guest. In frustration I just cleaned myself. Later that night when we settled into bed there was a large wet stain on the floor right by the bed. I don’t know if the previous guest was wet out of the pool or if someone did something there but that wet spot stayed wet almost my entire stay. So every night I had to try to walk around this spot. So gross! Also, the first night we realized my husbands side of the bed was terribly indented like a very large person broke the bed. He had to sleep in the middle so he would not roll off the bed. The next morning I reported the issue to the front desk and they said they would change our mattress for us. We came back from the days activities to find a “new” mattress and our bedding on the floor unmade. Since it was already late we made our own bed instead of waiting forever for housekeeping to come to do their job. We quickly discovered the “new” mattress was just a less crappy mattress they had likely gotten out of storage or another room. It was also like sleeping in a bowl, just a less deep one. Still incredibly bad! Nobody ever followed up with us or called to check on our stay. The only good report I can give is when we played bingo with Stewart. We will not be returning. We have stayed here and Mtn Vista several times. Super disappointing!