Bruges Hotel Navarra Brugge

We had a group planned for last year. Due to the Covid pandemic the group had to be cancelled. Rather than understanding the situation, the some people (most of us elderly and at high risk) would be unwilling to travel to we were 100% sure, the Hotel Navarra insisted that we reschedule though at the times they suggested they could not guarantee that we would be within the standards set by the EU. I have only one thing to say about this - greed. Perhaps I should add a second word to my opinion - stupidity. I highly recommend (IMO) that no stay at this hotel as I have observed they can not be trusted to can in an honorable fashion.

We came to Brugge for a few days in December for the Christmas Market and this hotel just added to the fantastic experience. It was such a pleasure to stay at Hotel Navarra, we felt welcome from the moment we arrived and had a truly enjoyable stay. A very warm and welcoming feel as you entered with the decorations and beautiful christmas tree in the reception area by the spiral staircase. Staff here were friendly and we also found them to be very helpful. Our room was comfortable, clean and tidy. The breakfast was enjoyable with a full variety of food choices available. On one evening we also used the Jazz Bar for drinks and were impressed with the service we received. The hotel is in a perfect location within easy reach of the centre, the Christmas Markets (if that’s the time you’re visiting), the shops and countless bars & restaurants. Not forgetting plenty of chocolate shops. There is parking on site, however by the time we arrived in the evening to check in, there were no spaces left. This wasn’t an issue as there is an underground carpark very close by which is staffed all the time and a very reasonable price !! I recommend this hotel very highly and would definitely consider booking again if we ever revisited Brugge.

I had a very short stay - arriving 4am, and leaving by 9.30. In that context, I didn't get to see it at its best. It's a beautiful building, in a good location. Less palatial that the fish-eye photos suggest, but still nice. Having parking in the centre of the town is also a plus from what I can see (if you need it). Everything was perfectly clean and good, but it had the feeling of stepping back 30 years (without anything being worn or torn). I paid about Eur150. And then there's 17 for parking... and 20 for breakfast (each if you're a couple). This was for the most basic room. The room product didn't stack up at that price - very basic. Didn't see the coffee machine (was it hidden?). Ditto any water. Bed was made with basic blankets and sheets, with basic pillows. If the breakfast were tip top quality, and the room was made more luxurious, this could be a very nice property that justifies the price. But if all you want is the room, this is a sub 3 star property with a 4 star plus frontage. I would have preferred it to be the other way around.

Though I wasn't able to stay at this hotel due to COVID-19, how Hotel Navarra handled my cancellation was excellent. They responded within a few hours and though I was a few hours after the cancellation policy had expired they still never charged me. I really appreciated the gesture and will definitely be staying here when I finally get to Bruges. Thanks for doing the right thing!

Brugge is a beautiful must see city, with great achitecture and people, great history and great food, beer and chocolate and plenty to do. It's not a vast city so you can get around easily by walking. Combine this with the Hotel Navarra which has great people, rooms, location, architecture and ambience and you have the perfect combination.