Serena Boutique Resort

TripAdvisor Review

Based on 1140 review

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Serena Boutique Hotel está situada en la impactante península de Buzios, a solo 180 km de Rio de Janeiro en la exclusiva playa de Geriba, la preferida por su extensión, arenas blancas y actividades acuáticas. Serena tiene un estilo Design moderno respetando la esencia del lugar y está emplazado en ...

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Availability

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Standard

(CAPACITY MAXIMA 2 PERSONAS // 1 PERSONA + 1 CHD) Balcony the semi-private deck with beds Double bed Subject to availability Fridge TV with ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Superior A

(MAXIMUM CAPACITY 2 ADULTS) - NO SMALLER INCLUDE Semi-private deck with beds Private garden with jacuzzi Double bed Fridge TV with cable Air...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Superior B

(MAXIMA CAPACITY 3 ADULTS // 2 ADULTS + 1 CHD) Semi-private deck with beds Double bed Subject to availability Living area Fridge TV with cab...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

Immediate booking

Suite

(MAXIMUM CAPACITY 3 ADULTS // 2 ADULTS + 2 CHD)  Semi-private balcony Double or twin bed Sofa bed Subject to availability Living area Fridge...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

Loft

(MAXIMUM CAPACITY 5 ADULTS // 2 ADULTS + 3 CHD) Semi-private deck with beds Private garden with jacuzzi Low tatami bed Twin bed in tall plan...

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Cancellation Policy

Amenities in this room:

Max 5 adults

Max 3 children -

Immediate booking

Property Info

Serena Boutique Hotel está situada en la impactante península de Buzios, a solo 180 km de Rio de Janeiro en la exclusiva playa de Geriba, la preferida por su extensión, arenas blancas y actividades acuáticas. Serena tiene un estilo Design moderno respetando la esencia del lugar y está emplazado en un marco natural de belleza inigualable, facilitando el acceso a la playa tanto para niños como personas de tercera edad. Con más de 6000 mts2 de jardines tropicales, presenta un deck con piscina iluminada y servicio de bar. El hotel cuenta con WiFi ilimitado, zona de Kids Club, unidades tanto para...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Reception services
24 hour reception
Accommodation
24-hour room service
Food & Beverage
Pubrestaurant
Pool and wellness facilities
PoolMassage Service
several
Free Wifi
Transport options
Parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    693

  • Very Good

    279

  • Good

    81

  • Reasonable

    46

  • Bad

    41

Travelers profile
  • Business

    12

  • Couples

    572

  • Solo travel

    19

  • Family

    364

  • Friends getaway

    69

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

One of the bests

Reviewed 7 july, 2019

It was amazing, close to the beach,with a lot of services such as, transportation to the center and other beaches than geriba; bar at the beach, free massages, breakfast included among a lot of services. I would totally recommend it to families or couples because there is a really good pool, bar and kids play area. One of the Bests places in Búzios. I totally loved it

Emilia M

Could have been better.

Reviewed 11 april, 2019

Kids friendly, good staff, close to a nice beach, beach structure for guests, nice garden, reasonably good swimming pool. The hotel is nice but the structure lacks some conservation. Good breakfast. We had to change room due to air-conditioning failure. It happens, fine. Second room had a flooding bathroom every time we showered. Not comfortable at all. The beds are not so nice, TV options is very poor. Food is average and expensive. Lacking maintenance. Door handles of the bathroom of the com area, swimming pool deck with an exposed nail. Paint peeling in the bathroom wall. Old and stained towels. A bit more attention on the details would have made a good difference.

AHiggin

Nice hotel

Reviewed 25 january, 2019

We were willing to go to Buzios for the weekend and we found a great deal in this hotel. We got there and we had a nice surprise, they had chairs and umbrellas on the beach and also a kids room at the hotel. It was a really nice staying. Ps: on their website they say the pool is heated but it wasn’t. Definitely we will return.

Francisco C

Pretty but disappointing

Reviewed 5 march, 2018

The grounds of the hotel and the facade looks very nice. Very much the romantic boutique beach resort (although there were a fair bit of families with young kids). Service staff seem attentive and polite. There were some reviews of unhelpful staff but it could be that they don't speak English much. We didn't have that particular issue since my husband is Brazilian. However, this is where the honeymoon ends. The room was very run down and poorly maintained. Stains on the walls. Grubby bed frame with residue of things is rather not know what of. The sheets were old, grey and stiff. The runner that they keep insisting on putting back on the bed had stains and dried up splotch of white stuff on it. Very gross. The aircon is noisy and not very cold. But it's the bathroom that was terrible. The water from the shower flows out into the whole bathroom, making it completely wet. The towels were stained and threadbare, I've had budget motel towels that were way better by far. The flush didn't work well and there is a stench coming out from the toilet pipes that permeates the room. Especially when you return from the day. I would have thought it was a 2.5-3 star hotel. Except that we paid a rate close to a 5 star price. But I suppose that's Brazil/Buzios for you I guess. But for us, that have travelled the world extensively, and regularly travel to the beautiful beach resorts in Asia, for half the price, this is a huge (and rather expensive) disappointment. We wouldn't be back again.

DelphinaYap

Great hotel

Reviewed 15 january, 2017

The hotel is a chain if I am not wrong. The staffs were great, most of them spoke spanish, portuguese and english. My partner is australian which helped a lot. The food was exceptional! They have shuttles to the main city town plus Geriba beach is walking distance. I had an amazing massage followed by cocktails by the pool. The room was big and had an outdoor jacuzzi. I would definitely go back!

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