Thinking about the well-being of our customers, we expanded and modernized our structure, bringing more comfort and convenience.
Values releated to taxes and administratives fees are alreadyincluded at the moment of purchase at the HURB website. No further fee payment of any kind is required once purchase is complete.
Based on 428 reviews
I expected more
The hotel was fully booked so we stayed in a flat in front of the hotel/club. We could have our meals at the hotel, but we had to cross the street to sleep, take a shower...the flat was ok. It could be cleaner, and there were no pans, spoons....there were so many people that it was hard to find a place to stay. I do believe that the number of people should be reduced. The food was ok. And the swimming pools after a certain time too dirty.
Fun but not luxurious
This hotel is being refurbished at present. We were first shown a pre refurbished room which was clean but we thought the hot water shower tap didn't work ( but actually only one tap works in the shower - the water comes out cold at first but then heats up) We were quickly offered a refurbished room by very friendly and helpful staff. The room was large with a double bed and 3 singles and clean. The glass didn't fit the entire window so the room was noisy - but I think the windows are being replaced as well. We were woken the first morning at 6 am by ladies chatting in the hot tub underneath our window. The pools are warm and clean but shallow- this is a place for sitting not swimming. All food and drinks are paid for using a card they give you on arrival which also lets you in and out of the complex. This works well as there is no need to carry money with you. The breakfast is fine and there are plenty of snacks for sale by the pool. It's the other guests who make this place such fun - everyone has a good time and is very friendly. We had a great time here in this hotel despite our initial misgivings. Not a luxury hotel but a place with heart.
O Hotel me surpreendeu é muito bom , muistas piscinas , pessoal para animar , brincadeiras tud.o sempre arrumadinho. Funcionários atenciosos e prestativos , quarto bom o unico problema que eu achei é que não existe controle do aquecimento da água do chuveiro. O quarto sempre bem arrumado e limpinho, vantegem deste hotel é estar no centro da para fazer muita coisa a pé
Serviço razoável, porém não sei o que aconteceu, mas o fato é que os banheiros não têm opção de água quente. A água é sempre natural (não tem energia). Nestes dias de 02 a 04/03/2020, tivemos que tomar banho frio, apesar de aguardar quase meia hora, a água continuava imprópria para banho (muito fria). A água das piscinas também muito fria. Em relação ao restaurante, também caiu muito a qualidade. A minha intenção é apenas contriubuir, visando melhoria nos serviços do tradicional CTC. A estrutura, inquestionável: muitas opções, paisagismo perfeito, tudo muito bom. Wi-fi, neste dias, não funcionou (nunca era possível fazer o tal cadastro).
Hotel com bom custo benefício
Hotel dentro da cidade com diversas piscinas e excelente para relaxar e se divertir. Comida simples mas boa, tudo na medida certa. Atrações a noite para ajudar na diversão de adultos e crianças, com música e uma piscina aberta até as 22h (eu acho).